Wed, Nov 6, 12:28 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem using coupon.

Nails60 opened this issue on Oct 24, 2017 · 6 posts
Back to Forum Print
Nails60 ( ) posted Tue, 24 October 2017 at 3:57 AM · edited Wed, 06 November 2024 at 10:28 AM

I've been trying to use the latest coupon from the news letter and get this error PDO Error: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction. I've tried restarting the transaction several times with the same result.

SimonJM ( ) posted Tue, 24 October 2017 at 5:08 AM

Same thing here

Carnwel ( ) posted Tue, 24 October 2017 at 5:18 AM

It may be a storewide issue? I tried placing an order (without coupon) and hit white hang screen on payment - product appears in the account (7 times :/ ) but with no download links - so I assume it's all connected somehow?

SimonJM ( ) posted Tue, 24 October 2017 at 6:54 AM

It has now worked, but of course none of the items were valid for the discount ... ho hum! ;)

Nails60 ( ) posted Tue, 24 October 2017 at 8:21 AM

Worked for me as well now.

jennblake ( ) posted Tue, 24 October 2017 at 10:06 AM

There was a temporary issue during the am hours. We are sorry for the inconvenience.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.