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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

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Subject: Problem using coupon.

Nails60 opened this issue on Oct 24, 2017 · 6 posts
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Nails60 ( ) posted Tue, 24 October 2017 at 3:57 AM · edited Wed, 06 November 2024 at 12:30 PM

I've been trying to use the latest coupon from the news letter and get this error PDO Error: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction. I've tried restarting the transaction several times with the same result.

SimonJM ( ) posted Tue, 24 October 2017 at 5:08 AM

Same thing here

Carnwel ( ) posted Tue, 24 October 2017 at 5:18 AM

It may be a storewide issue? I tried placing an order (without coupon) and hit white hang screen on payment - product appears in the account (7 times :/ ) but with no download links - so I assume it's all connected somehow?

SimonJM ( ) posted Tue, 24 October 2017 at 6:54 AM

It has now worked, but of course none of the items were valid for the discount ... ho hum! ;)

Nails60 ( ) posted Tue, 24 October 2017 at 8:21 AM

Worked for me as well now.

jennblake ( ) posted Tue, 24 October 2017 at 10:06 AM

There was a temporary issue during the am hours. We are sorry for the inconvenience.

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