Thu, Nov 28, 10:28 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Gift Certificate Not valid or expired

serenenight opened this issue on Feb 10, 2018 · 3 posts
Back to Forum Print
serenenight ( ) posted Sat, 10 February 2018 at 4:08 PM · edited Sun, 24 November 2024 at 2:56 PM

Hi: Just bought myself a 10.00 gift certificate with my points, but everytime I apply the code I copied into the checkout it says it isn't valid or is expired.

I guess its possible I copied the wrong info, but I don't think so. Is there a place in my profile I can get this info out? I would like to check out today if possible since one of the items is for valentines day.

Thanks a lot.

Wyn

PrestonW ( ) posted Sat, 10 February 2018 at 5:53 PM

Hi,

To view your GC go to your 'My Account' under your Avatar then at the top of the page click the 'Gift Certs' tab. Copy this code and past it into the second box during checkout, making sure that there is NO spaces before or after the code and hit Apply

serenenight ( ) posted Sat, 10 February 2018 at 6:08 PM

GRAS! thanks. That did the trick.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.