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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Gift Certificate Not valid or expired

serenenight opened this issue on Feb 10, 2018 · 3 posts
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serenenight ( ) posted Sat, 10 February 2018 at 4:08 PM · edited Sat, 09 November 2024 at 9:49 AM

Hi: Just bought myself a 10.00 gift certificate with my points, but everytime I apply the code I copied into the checkout it says it isn't valid or is expired.

I guess its possible I copied the wrong info, but I don't think so. Is there a place in my profile I can get this info out? I would like to check out today if possible since one of the items is for valentines day.

Thanks a lot.

Wyn

PrestonW ( ) posted Sat, 10 February 2018 at 5:53 PM

Hi,

To view your GC go to your 'My Account' under your Avatar then at the top of the page click the 'Gift Certs' tab. Copy this code and past it into the second box during checkout, making sure that there is NO spaces before or after the code and hit Apply

serenenight ( ) posted Sat, 10 February 2018 at 6:08 PM

GRAS! thanks. That did the trick.

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