Sat, Sep 21, 2:40 PM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Since all you care about is the Marketplace, your download should work!

zaqxsw opened this issue on Jun 10, 2018 ยท 8 posts
Back to Forum Print
zaqxsw ( ) posted Sun, 10 June 2018 at 7:27 PM ยท edited Sat, 21 September 2024 at 11:51 AM

Since it is quite obvious form the layout of the site that the only thing of importance is the Marketplace, you might want to have a product download process that actual works! If you can't get the products you buy, why the hell would you keep buying them?

Raindroptheelf ( ) posted Sun, 10 June 2018 at 8:53 PM

Hmm, I do not understand, I buy a lot here and my downloads always work.


zaqxsw ( ) posted Mon, 11 June 2018 at 5:49 AM

I had to pause and resume the downloads at least 40 times each to get each file to download... I tried navigating to other sites and even moving around the galleries and opening images with no delays so I know its not my internet provider. I have had this problem every time I try to download a file from her (and only here).

Raindroptheelf ( ) posted Mon, 11 June 2018 at 7:14 AM

Very strange, I never had this problem, my purchases download fast. I hope someone can help you.


FlagonsWorkshop ( ) posted Mon, 11 June 2018 at 8:20 AM

I haven't had any problem either. What browser are you using?

ashleyb ( ) posted Mon, 11 June 2018 at 12:37 PM

Hello, zaqxsw

I apologize for any inconveince could you send me your Order Number # so I can see what the hold is and make sure that i can get these products to you asap







zaqxsw ( ) posted Mon, 11 June 2018 at 1:26 PM

I'm using Internet Explorer 9. The order # is 113195600 but I was finally able to download everything.

galaxiefilm ( ) posted Mon, 11 June 2018 at 1:56 PM

I've rarely ever had problems with downloads from this site, and I have made many purchases here.

Once, my ISP had a bad connection problem and another time Paypal was 12 hours behind in clearing payments -- but neither of those issues were Rendo's fault.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.