Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 10:53 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
The options didn't change when I the checked Paypal option. I changed browser and now it worked, thanks!
----------------------------------------------------------------------------------------
DAZ Store: http://www.daz3d.com/elele
Renderosity Store: https://www.renderosity.com/mod/bcs/vendor/elele
Deviant Art Page: http://eleleoke.deviantart.com
I'm using Firefox. I check the Paypal option and try to hit the submit button, but it won't let me until I put something in all the credit card fields. I can't delete what's in there because there's actually nothing in those fields. I get around it by putting something in all the fields, like putting just a number "1" in all the fields. Then it works and I can clilck the paypal button on the next page to pay the balance. Pretty stupid workaround for a bug that shouldn't be there in the first place. I was one of the folks that got my credit card info stolen last year. Luckily, I have a good bank that put a hold on the card the moment it happened and didn't lose any money.
I'll never use a credit card at this site again.
The fact that you have to enter anything in when using Paypal is idiotic in and of itself. And every time I want to buy something via Paypal, I have to put something in each of the blank fields to trick it into going to the next page. I can't leave anything blank because it keeps telling me I have to fill in those blanks before it will continue...every single time I check out.
Hello,
We found this to happen mostly with FireFox and it's been since their latest updates. The problem is intermittent from what we have been told which makes it very difficult to duplicate.
It does happen with other browsers as well depending on what extensions are attached to the toolbar and cache. Please try going through your extensions to see if there is anything odd attached to your toolbar and clear your cache. This should help.
If you are running FireFox, please be sure you are on the latest version as you will keep having the issues if you are on the older version of FireFox and possibly even Internet Explorer.
Warmest Regards,
Kristi
Community Relations Specialist
This is your life - your platform - your stage - your story
Jules53757 posted at 10:22PM Mon, 17 September 2018 - #4336327
When you click on checkout to buy your purchases you can enter the Credit cards expiration date.
ok, thank you.
Hello, if anyone is having issues because the "place order" button doesn't enable and you are paying in a non-US country, the issue is the ZIP code. I already told the devs, but it case they haven't fixed it yet:
You will notice that you can fill your credit card things, or use the PayPal section and the button will be enabled.
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Hello
How can I buy something with Paypal but without Credit Card? I check Paypal, but I can't check out unless I enter a Credit Card Number.
Thanks!
----------------------------------------------------------------------------------------
DAZ Store: http://www.daz3d.com/elele
Renderosity Store: https://www.renderosity.com/mod/bcs/vendor/elele
Deviant Art Page: http://eleleoke.deviantart.com