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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
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When making a comment on someone's art, and click on the "add comment" link nothing happens. It just sits there. The little spinning icon shows up and animates, but the page never refreshes. I have to close the page down, and click the link in my email again to finally see if the comment is there. Super annoying. Hope it's being worked on. An update would be nice, if possible. Thanks.
"I reject your reality and substitute my own" - Adam Savage
I'm still not perma-logged in--which for gallery comments, isn't bad, but not great for shopping--I followed a link to a product I wanted, tried to put it in my cart, was logged out, logged in..and the item is now somewhere in the MP. I'll go hunt it down, but it's terrible for impulse shopping. Can you code the page to keep the visitor on the same spot after they log in? I think that would preserve some sales for you. /or just keep us logged in? //I'm still sympathetic that its NOT EASY to redo a giant website perfectly.
Thanks for stepping in and letting us know Jenn.
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OK . . . Where's my chocolate?
Thanks Jenn ..I seem to be lucky my only real problem was the gallery counter follower. views likes ..think i only had log in /out issue once or twice prehaps the blessing of still working with a 15-16 y/o PC and old OS (fingers crossed ) I would like thank you all the admins, staff etc for all your hard sincere efforts I can not imagine this has been pleasant for you all as well....Hope everyone has a safe and happy holiday
jennblake posted at 12:03AM Tue, 24 November 2020 - #4405606
Hi All. :0)
The login issues, your stats like followers and favorites..etc and the email/ebot/notifications should all be fixed by end of the week. It's a short week, so this should be soon. We are sorry for the inconvenience on all of you. Please be patient just a bit longer. :0)
???
"I reject your reality and substitute my own" - Adam Savage
jennblake posted at 10:09AM Fri, 27 November 2020 - #4405606
Hi All. :0)
The login issues, your stats like followers and favorites..etc and the email/ebot/notifications should all be fixed by end of the week. It's a short week, so this should be soon. We are sorry for the inconvenience on all of you. Please be patient just a bit longer. :0)
So was Wednesday the end of the week, or is today the end of the week? On account of, well, you know, it not being, to the naked eye, at least, fixed yet.
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Just to add to the bug list for the software update. Every time I come her I have to log back in. :-)
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