Sun, Dec 1, 6:05 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Have to log in each time


3-DArena ( ) posted Tue, 10 November 2020 at 2:58 PM · edited Sun, 01 December 2024 at 6:01 AM

Just to add to the bug list for the software update. Every time I come her I have to log back in. :-)


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo


jennblake ( ) posted Tue, 10 November 2020 at 3:04 PM

Yes. That unfortunately will be happening for at least today. We are aware and making adjustments. 😄 Sorry for the trouble.


3-DArena ( ) posted Tue, 10 November 2020 at 3:09 PM

No problem, just wanted to make sure it was on the list ;-)


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo


lwperkins ( ) posted Fri, 13 November 2020 at 10:41 AM

Same here-- I keep getting logged out, so I have trouble going easily to links in my email for sales and notifications.


3-DArena ( ) posted Fri, 13 November 2020 at 10:45 AM

Yeah, still happening, except now I just click the login button and it logs me in without filling anything out.


3-D Arena | Instagram | Facebook

I do not feel obliged to believe that the same God who has endowed us with sense, reason, and intellect has intended us to forgo their use.
-Galileo


jennblake ( ) posted Fri, 13 November 2020 at 3:59 PM

We are still working to make this 100% correct. 😄


MarkCM ( ) posted Sat, 14 November 2020 at 9:05 AM

Were you just feeling sorry because people were always telling Daz how trouble-free your website is compared to theirs?


jennblake ( ) posted Sat, 14 November 2020 at 12:17 PM

😄


RodS ( ) posted Mon, 16 November 2020 at 8:16 PM

When making a comment on someone's art, and click on the "add comment" link nothing happens. It just sits there. The little spinning icon shows up and animates, but the page never refreshes. I have to close the page down, and click the link in my email again to finally see if the comment is there. Super annoying. Hope it's being worked on. An update would be nice, if possible. Thanks.

"I reject your reality and substitute my own" - Adam Savage


RodS ( ) posted Mon, 16 November 2020 at 8:42 PM

Seems to be working a lot better now. Thanks!

"I reject your reality and substitute my own" - Adam Savage


lwperkins ( ) posted Mon, 23 November 2020 at 2:55 PM

I'm still not perma-logged in--which for gallery comments, isn't bad, but not great for shopping--I followed a link to a product I wanted, tried to put it in my cart, was logged out, logged in..and the item is now somewhere in the MP. I'll go hunt it down, but it's terrible for impulse shopping. Can you code the page to keep the visitor on the same spot after they log in? I think that would preserve some sales for you. /or just keep us logged in? //I'm still sympathetic that its NOT EASY to redo a giant website perfectly.


jennblake ( ) posted Mon, 23 November 2020 at 3:55 PM

Hi All. :0)

The login issues, your stats like followers and favorites..etc and the email/ebot/notifications should all be fixed by end of the week. It's a short week, so this should be soon. We are sorry for the inconvenience on all of you. Please be patient just a bit longer. :0)


Miss B ( ) posted Mon, 23 November 2020 at 10:17 PM

Thanks for stepping in and letting us know Jenn. 🙂

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz


imagemaker ( ) posted Mon, 23 November 2020 at 11:31 PM

Thanks Jenn ..I seem to be lucky my only real problem was the gallery counter follower. views likes ..think i only had log in /out issue once or twice prehaps the blessing of still working with a 15-16 y/o PC and old OS (fingers crossed ) I would like thank you all the admins, staff etc for all your hard sincere efforts I can not imagine this has been pleasant for you all as well....Hope everyone has a safe and happy holiday


RodS ( ) posted Tue, 24 November 2020 at 12:03 AM

jennblake posted at 12:03AM Tue, 24 November 2020 - #4405606

Hi All. :0)

The login issues, your stats like followers and favorites..etc and the email/ebot/notifications should all be fixed by end of the week. It's a short week, so this should be soon. We are sorry for the inconvenience on all of you. Please be patient just a bit longer. :0)

???

"I reject your reality and substitute my own" - Adam Savage


MarkCM ( ) posted Fri, 27 November 2020 at 10:12 AM

jennblake posted at 10:09AM Fri, 27 November 2020 - #4405606

Hi All. :0)

The login issues, your stats like followers and favorites..etc and the email/ebot/notifications should all be fixed by end of the week. It's a short week, so this should be soon. We are sorry for the inconvenience on all of you. Please be patient just a bit longer. :0)

So was Wednesday the end of the week, or is today the end of the week? On account of, well, you know, it not being, to the naked eye, at least, fixed yet.


NgEeXnT ( ) posted Sun, 29 November 2020 at 9:11 AM

Whew, I'm not the only one!


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.