EVERY time I click an email link from Renderosity - for things like commenting on someone's artwork, I have to log in. In my profile, my avatar image and profile image are both gone. It also says I have 0 followers, which is NOT the case. What is going on here??

Is anyone else having problems like this??

Yes. It makes me log in even when I choose the remember me feature and things are constantly reset. Was there a forum or site update applied maybe?

I just sent a sitemail to one of the mods.. Hopefully they can get this fixed. I was starting to wonder if I'd been hacked, but it's consistent over all 3 major browsers, and several computers, so it's definitely something on Rendo's end.

Just heard back from the mod I contacted - he's having the same issues. It's being passed along to Admin.. Obviously a glitch somewhere..

Good to know, thanks for keeping on top of it.

Thanks. I hope the Admins are keeping on top of it. Supposedly tech support is working on the site, but I've not seen anything change yet.

Any Admins out there that can give us an update?

Rod, how much coffee have you had today, sir? lol

I'm not an admin, and I'm not a programmer, but I can say, be patient. They are working on it. It's just may take some time.

(I think someone dropped a box of punch cards and they have to get them back in order )

I have duct tape and chewing gum... all you have to do is ask lol

@redphantom Oh wow... punch cards. I was the Publications Officer way back in 84 and had to use those. First you had to fill out a form with the data you needed on a piece of paper (there could be hundreds of pieces of paper, and they had to be in order) Then you'd stand at this machine that made the punch cards (and those had to be in order). It could take hours and hours to punch out all the cards. Then you had to put them into a computer the size of a small house. If even one card was out of order, it wouldn't work and you had to find which card was out of order. I made a mistake once and instead of getting a pallet of books, I got a phone call asking where I wanted my attack helicopter delivered.

Thanks everyone I was having the same problems and concerned it was just my account...thank you to the staff for working on it ....and i hope everyone stays safe and well ..

I can't post new threads since somehow getting logged out a while back.

It is requiring a login every time I refresh the page. Also, originally bookmarked homepage now does not exist. Super annoying.

@Wolfenshire... And you didn't take the attack helicopter????? ??

TwiztidKidd posted at 12:19PM Tue, 10 November 2020 - #4404059

Rod, how much coffee have you had today, sir? lol

Apparently not enough...... ?

Keep getting page not available error messages in Safari. Hope this helps identify the problem. Hint. whatever they changed recently mist be responsible for all the sickness going on

Hi been reading everyone's posts the problems I've been having is - zeros on likes, views etc, individual gallery images / numbers seem frozen since monday morning,
site mail will not recieve or send, can't post product reviews. site notifications will not work.
So haven't uploaded any new work or made purchases etc. The only think i noticed is I'm not getting logged out and have to re-log in like others seem to be having. just have to wait and let the site staff work their magic and be patient. Thanks to staff know you all are working hard to resolve this. Hope this helps. Stay well everyone !

Just looked in the Poser forum. Where my avatar usually sits at the top was the request to log in, so I clicked it, got taken to the home page as logged in, no name or password prompt. Weird AF.

Some of the powers that be posted on FB that they are upgrading Renderosity's backend. (LOL, just realized how that might sound to non-webmasters!) Also, the admins too are having login issues which I find kinda funny. That said, just have patience and know that very soon Renderosity site software will be upgraded and better than ever. The site itself won't have any visible frontend changes (not that I know of anyway) but backend upgrades are usually all about speed and reliability so this is most likely a good thing. (That's conjecture on my part, I am not an admin FYI.) I haven't seen anything about an ETA on when the upgrades will be complete but hopefully they will see this thread and give you all a satisfying answer.

I wish they'd get the message formatting sorted properly and the bleedin' emojis working as they should.

I'm used to having me messages appear as I type them, not some arbitrary format imposed on 'em after I posted. It fair gets me dander up, does that.

"The site itself won't have any visible frontend changes (not that I know of anyway)..."

God, I hope not, Lizzie! ? That "Revolution" or whatever they did a few years ago almost drove me away.. Hope they get all the squeaky little issues worked out soon. That kind of thing does take time..

How 'bout it, Admins? Anything you can share with us? ??

Any update here? This started three days ago, still persists and no official notification or explanation was made. Do we need to individually PM admins to get anything back? Would it not be easier to put out a sticky?

Still getting logged out until I click to login, which drops me at the home page again... logged in.

Blinking flip.

That is exactly what happens to me, @SamTherapy. What the frag? I can't believe it's only those who posted here who experience this. Why is there nothing said anywhere?

Hi all just an update about the site issues. My site notifications started working and site mail finally working since monday.Just uploaded some images to gallery since this started an think the indivual counters per image think are working but the over all follow views likes counter still at zero. I did have one question if anyone knows (excuse my lack of knowledge regarding the inner workings) will the overall counter numbers be resorted /upgraded once the maintaince is complete or will they restart at zero? Thanks to Staff and Admins for their work !! be well and safe everyone.

The issue of having to relog every single time the site is refreshed and logging kicking you to the main page still persists. Confirmed this morning on Android phone and on PC , Chrome browser on both.

Still not working here.. Still have to log in every time. Followers still = 0. Any updates, please? Thanks.

Almost a week already and they haven't fixed this yet! At least send out an email broadcast that the site is having problems with an explanation and apology. Why not give everyone a $5 coupon for the inconvenience. Barnes & Nobel did due to their data breach. This is absolutely ridiculous.

Most likely much of the work is being done remotely due to the COVID mess (just conjecture on my part). Still.... How long would it take to type a few lines saying "Hey folks, we're working on X, Y, and Z, and making progress" ? Give us some good news, OK? ?

Thanks for all your hard work!

You know, that is what 99 percent of my issues are here. The lack if ' hey, we are working in this, sorry'. I can be pretty forgiving when it comes to stuff like this if there is commo. It is really bad for the reputation of a company when there is bad customer communication.

They are working on it. Likely they aren't posting here because they are not taking time away from fixing it to read the forums.

In these stressful times in the world I'm certain no one needs more , I think all that needs to be done certainly is . I would like to thank the Admins, Staff and Mods for all they do here. Please stay safe and well Everyone

RedPhantom posted at 2:31PM Sat, 14 November 2020 - #4404495

They are working on it. Likely they aren't posting here because they are not taking time away from fixing it to read the forums.

Good news! Thanks for the update, RedPhantom!

imagemaker posted at 2:33PM Sat, 14 November 2020 - #4404509

In these stressful times in the world I'm certain no one needs more , I think all that needs to be done certainly is . I would like to thank the Admins, Staff and Mods for all they do here. Please stay safe and well Everyone

Add my voice to that as well. Thanks for all your hard work!

As of one minute ago, the weird not being logged in bug is still happening. This isn't a gripe really (oh yes it is :D ) it's just to let you know it's still happening.

Anyhow, that said, thanks to all involved for buggering the site up, er, I mean, for all your hard work. Have a safe and happy time.

Same problem with the random "logout" bug today. :(

I have a different weirdness. I do get randomly logged out, but I have a set of pages I open at once. One is my wishlist, and when I open the group, it now gets rerouted to the homepage. When I reload individually from my shortcuts, then it works. Didn't used to be that way! I'm on Firefox, if that helps.

This has been unfixed since the 9th. The hells?

It's being worked on, apparently. https://www.renderosity.com/rr/mod/forumpro?thread_id=2954453

When making a comment on someone's art, and click on the "add comment" link nothing happens. It just sits there. The little spinning icon shows up and animates, but the page never refreshes. I have to close the page down, and click the link in my email again to finally see if the comment is there. Super annoying. Hope it's being worked on. An update would be nice, if possible. Thanks.

Seems to be working a lot better now. Thanks for the fix!

Mobile version still borked, for what it's worth. Refreshing page takes you to main page and you need to log in again. Most of the other things work now.

At this point, I am really not holding out hope that this will be fixed any time soon. Whatever.

Yeah, still having to either log in every time I click a gallery post notification link, or just keep a page open in the background. Hope things get sorted eventually... ?

I think one of the many problems they had and I see it's been taken care of was that one user would create multiple sessions, sometimes even ghost sessions and server not being able to keep track of which is active and which is ghosting. It's not an easy task trying to fix this. I noticed when I press the Like or Favorite buttons, it registers right away... I don't have to refresh the page to see if it's there or not.

Yeah, I've noticed that seems to be faster now, as well as the refresh after adding a comment - which is great. Hopefully next they'll get to the login issue. I still have to either keep a browser open to Rendo in the background, or re-log in every time I click a link in the email notifications..

Yes, one browser window open to keep the cookie alive... It's more secure this way, kinda like the way it is with Paypal or your bank... you don't want to be logged into any of those if your not conducting a transaction.

At least they don't have that "I'm not a robot" every time you log in LOL!

Are you a robot, Rod?

LOL Rick... There are days.... Now where did I put that C3PO outfit? ?

God, you are so funny... one of the many reasons why I like you so much, my friend!

TwiztidKidd posted at 5:46PM Tue, 17 November 2020 - #4404913

At least they don't have that "I'm not a robot" every time you log in LOL!

SSHH, don't give them ideas

And I thought I was the only one having these problems. My profile was deleted and it won't allow me to edit anything. I lost my followers and following. A birthdate was entered with a wrong birthdate even though I don't want a birthdate posted.