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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 1:47 am)

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Subject: Blacksmith License no longer works

snarlthewerewolf opened this issue on Aug 26, 2021 · 4 posts
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snarlthewerewolf ( ) posted Thu, 26 August 2021 at 5:53 PM · edited Fri, 27 December 2024 at 1:16 PM

I upgraded my computer to Windows 10 and had to reinstall Blacksmith.

In my account I have two separate entries for Blacksmith, one for the version 7 demo, and a separate order for the version 6 License key but no actual files to download. I'm assuming in 2017 I must have downloaded the program trial for what was then version 6 and then bought the license.

I reinstalled the trial again from my account, but now it is not taking the license that shows in my account.

How can I get Blacksmith to work again?

Thanks,

Snarl

jennblake ( ) posted Fri, 27 August 2021 at 12:48 PM

Hello.

BlackSmith3D version 6 is no longer available. Please check your email. 😄

You can download the Version 7 installer from our freestuff area HERE

snarlthewerewolf ( ) posted Fri, 27 August 2021 at 1:03 PM

Thank you for fixing that for me. I appreciate that greatly and the customer service Rendo gives :)

jennblake ( ) posted Fri, 27 August 2021 at 1:21 PM

Happy to help. 😄 Have a good weekend!

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