Sun, Oct 6, 7:39 AM CDT

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Blacksmith License no longer works

snarlthewerewolf opened this issue on Aug 26, 2021 · 4 posts
Back to Forum Print
snarlthewerewolf ( ) posted Thu, 26 August 2021 at 5:53 PM · edited Mon, 30 September 2024 at 11:25 AM

I upgraded my computer to Windows 10 and had to reinstall Blacksmith.

In my account I have two separate entries for Blacksmith, one for the version 7 demo, and a separate order for the version 6 License key but no actual files to download. I'm assuming in 2017 I must have downloaded the program trial for what was then version 6 and then bought the license.

I reinstalled the trial again from my account, but now it is not taking the license that shows in my account.

How can I get Blacksmith to work again?

Thanks,

Snarl

jennblake ( ) posted Fri, 27 August 2021 at 12:48 PM

Hello.

BlackSmith3D version 6 is no longer available. Please check your email. 😄

You can download the Version 7 installer from our freestuff area HERE

snarlthewerewolf ( ) posted Fri, 27 August 2021 at 1:03 PM

Thank you for fixing that for me. I appreciate that greatly and the customer service Rendo gives :)

jennblake ( ) posted Fri, 27 August 2021 at 1:21 PM

Happy to help. 😄 Have a good weekend!

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.