Developers will be watching this thread, so you can post any bugs that you find here. There were a few changes to non-marketplace pages (ex. Gallery, Freestuff) needed to integrate some of the marketplace changes, so you may see some issues there, too.

Here are some questions you might have:

The site was working fine for me, why did you have to change it?
This website is made of many softwares and systems, like PHP, AWS, different plugins, frameworks, etc. All these technologies are updated and improved (or deprecated) yearly as computing tech gets better and best practices are refined. In order to capitalize on these improvements, Renderosity has to make changes too, many of which are behind the scenes. Otherwise, the site would become outdated over time and a code nightmare to work with. That means slower fixes for things that are already broken, longer time for new features, among other issues.

X was working fine before, why is it broken now?
We are writing completely new code, not just making edits to old code. We essentially built a new site with newer coding technology that does what the old site does, but is faster and easier to maintain. X is broken (for now, we will fix it) because its inner workings are completely different even though it looks the same on the surface.

Fantastic work!! Every page loads instantly now when using a 5G smartphone to browse the marketplace.

Congratulations!

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771

It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.

Please add back the advance and reverse arrows on the promos to eliminate the above.

Fantastic work!! Every page loads instantly now when using a 5G smartphone to browse the marketplace.

Congratulations!

Glad it's faster now :)

The wishlist now shows only 25 items instead of the former 50? But now there are no page selector numbers; so, I now have to step through 3 pages instead of going to where I want instantly. I guess I need to throw out wishlist items, and limit my wishlisting.

As Arifzhafir says, the old method of navigating the promo images was much more convenient. This was also mentioned by another poster in the Marketplace Customer Support forum.

arifzhafir posted at 11:27 AM Mon, 13 February 2023 - #4455776

The wishlist now shows only 25 items instead of the former 50? But now there are no page selector numbers; so, I now have to step through 3 pages instead of going to where I want instantly. I guess I need to throw out wishlist items, and limit my wishlisting.

Oop, nice catch. We can change that to show 50 per page, and allow you to view specific pages. We're currently focusing on site-breaking bugs, so a change like that may come later this week.

The wishlist now "shuffles" items: When I go to the next page of the wishlist, many items that were on the first page are repeated. This happens also on the third page.

The wishlist now "shuffles" items: When I go to the next page of the wishlist, many items that were on the first page are repeated. This happens also on the third page.

It's the wishlist Default view that shuffles items. In fact, in Default ordering, there are several items in my wishlist that NEVER show up. I have to switch to Alphabetical to see all the items. Of course, that means that I can no longer prioritize items. Previously, there was a Priority setting rather than Default, and it showed items that had been moved to the top, followed by the remaining items in alphabetical order.

Some seem to be missing the pictures  I don't know if it's related to older stuff, or if it's some caching delay

https://www.renderosity.com/marketplace/products/55133/the-paper-doll-collection-cloth-iii

https://www.renderosity.com/marketplace/products/38685/soldier-low-res-poser-3ds-obj

https://www.renderosity.com/marketplace/products/54878/hexagon-hall-poser-obj

https://www.renderosity.com/marketplace/products/54705/simply-sydney-skin-texture-and-merchant-resource

https://www.renderosity.com/marketplace/products/54337/the-paper-doll-collection-cloth-ii

https://www.renderosity.com/marketplace/products/50114/the-paper-doll-collection-cloth-i

are some I found

Some seem to be missing the pictures  I don't know if it's related to older stuff, or if it's some caching delay

https://www.renderosity.com/marketplace/products/55133/the-paper-doll-collection-cloth-iii

https://www.renderosity.com/marketplace/products/38685/soldier-low-res-poser-3ds-obj

https://www.renderosity.com/marketplace/products/54878/hexagon-hall-poser-obj

https://www.renderosity.com/marketplace/products/54705/simply-sydney-skin-texture-and-merchant-resource

https://www.renderosity.com/marketplace/products/54337/the-paper-doll-collection-cloth-ii

https://www.renderosity.com/marketplace/products/50114/the-paper-doll-collection-cloth-i

are some I found

when buying products, i used that Gallery tab that existed under each product quite a bit in order to make better purchasing decisions.  it allowed me to see the item rendered under various light sets, in different programs, etc. that gave me an idea of how something could look past how the vendor presented it in promos. some vendors excel at doing promos/presentation and since they know their own product well, they also know how to showcase it in the best way. and there are vendors that only do an average job with such things so you'll see super positive reviews that state that the promos really do not do an item justice... that Gallery tab afforded the opportunity to see an item in many other people's 'hands'...

i am aware that i could go to a vendor's gallery and hit 'Credits', but that will give me all images that credit that vendor rather than sifting out a specific product.

is that function going to be restored, or is it now lost forever?

On the Accounts page all orders are fully expanded, and there is no expand/collapse widget. ... bit of a pain having to page trough loads of product detail to collect the order detail for monthly expense summary, also prone to missing an order in the process.

Giana posted at 3:33 PM Mon, 13 February 2023 - #4455802

when buying products, i used that Gallery tab that existed under each product quite a bit in order to make better purchasing decisions.  it allowed me to see the item rendered under various light sets, in different programs, etc. that gave me an idea of how something could look past how the vendor presented it in promos. some vendors excel at doing promos/presentation and since they know their own product well, they also know how to showcase it in the best way. and there are vendors that only do an average job with such things so you'll see super positive reviews that state that the promos really do not do an item justice... that Gallery tab afforded the opportunity to see an item in many other people's 'hands'...

i am aware that i could go to a vendor's gallery and hit 'Credits', but that will give me all images that credit that vendor rather than sifting out a specific product.

is that function going to be restored, or is it now lost forever?

This feature is still there, but the tab doesn't show up for products without gallery images. For example, it's here https://www.renderosity.com/marketplace/products/135377/la-femme-pro-v2 because there are gallery images crediting La Femme. Does that help?

On the Accounts page all orders are fully expanded, and there is no expand/collapse widget. ... bit of a pain having to page trough loads of product detail to collect the order detail for monthly expense summary, also prone to missing an order in the process.

Not a new issue; but, if y'all are going to fix the paging through the promo images, it would be nice if the images scaled to the screen size ... workstation monitors are usually landscape, so portrait images work well (?) on phones but need scrolling to see on a monitor.

In the orders listing for our accounts will you be putting back the ability to hide the detail of the order so we can have only the list of orders.  That feature made it easier to navigate to the wanted order so that we can click on the order number to the detail of the order when we find it.

oaiki posted at 4:06 PM Mon, 13 February 2023 - #4455811

Not a new issue; but, if y'all are going to fix the paging through the promo images, it would be nice if the images scaled to the screen size ... workstation monitors are usually landscape, so portrait images work well (?) on phones but need scrolling to see on a monitor.

I agree with this, I'll pass it on to the team. Definitely something we've heard about, but not sure when we'll get to it since we're prioritizing site-breaking bugs at the moment. But, definitely noted :)

In the orders listing for our accounts will you be putting back the ability to hide the detail of the order so we can have only the list of orders.  That feature made it easier to navigate to the wanted order so that we can click on the order number to the detail of the order when we find it.

The wishlist now "shuffles" items: When I go to the next page of the wishlist, many items that were on the first page are repeated. This happens also on the third page.

yes!  thank you for the clarification.  it is greatly appreciated :))

i apparently chose 4 various items from my Accounts page, i guess none of which have ever been credited, so i mis-led myself!! how embarrassing.

thanks again!!

oh, and i do like the way credits and certificates can easily be used right there during the check-out process via the drop-down instead of bouncing between pages to gather applicable info... kudos on that bit...    ^bounce^

yes!  thank you for the clarification.  it is greatly appreciated :))

i apparently chose 4 various items from my Accounts page, i guess none of which have ever been credited, so i mis-led myself!! how embarrassing.

thanks again!!

oh, and i do like the way credits and certificates can easily be used right there during the check-out process via the drop-down instead of bouncing between pages to gather applicable info... kudos on that bit...    ^bounce^

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

Rhia474 posted at 4:57 PM Mon, 13 February 2023 - #4455824

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

You should still be able to search for vendors in the search bar (just put in their full username). I see what you're saying though and I'd like to add some sort of vendor filter as soon as the major bugs get fixed. One that suggests vendors as you type since that's easier.

BTW I ought mention, I really like the quick view, add to cart / view in library buttons on the product listing pages; they'll streamline the purchasing process

The product "quick view" shows "Related" products but does not list the "Required" products; the later is most useful.
I appreciate that some of the required product may be on 3rd party sites, so a simple list, as it is on the product's page, would be sufficient

Rhia474 posted at 4:57 PM Mon, 13 February 2023 - #4455824

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

You should still be able to search for vendors in the search bar (just put in their full username). I see what you're saying though and I'd like to add some sort of vendor filter as soon as the major bugs get fixed. One that suggests vendors as you type since that's easier.

Quite right, the point of the purchased product list vendor search was it had a drop-down so I could quickly scroll through and bring up all products I bought fom a vendor and sometimes I even forgot I had something. Please don't expect me to remember vendor name spelling, especially since some put weird characters in front of it for some reason?

arifzhafir posted at 6:06 PM Mon, 13 February 2023 - #4455834

lauraguo posted at 5:14 PM Mon, 13 February 2023 - #4455827

Rhia474 posted at 4:57 PM Mon, 13 February 2023 - #4455824

The option of searching my purchased items by vendor is no longer there. That was a crucial livesaving feature that  really should be added back. Not sure why that disappeared?

You should still be able to search for vendors in the search bar (just put in their full username). I see what you're saying though and I'd like to add some sort of vendor filter as soon as the major bugs get fixed. One that suggests vendors as you type since that's easier.

There have been vendors whose names I forget, but I would scroll through the vendor list in my Purchased Items, and I ALWAYS found the vendor's name (sometimes on the second try) and afterwards the product I was seeking. Often, I couldn't even guess the first initial of their names; so, I don't know how the search suggestion would help me. Honestly, I've been trying to get daz3d to make their product library more like Renderosity's Purchased Items, and here Renderosity is doing the reverse. Oh well. I'll leave you to it then.

On the preview front.. agree about the previews.. no page resize, have to click twice for previews. have to exit a preview click another image, then the main image, to see another large preview, vs. used to be able to click the sides of large previews to go to previous or next.

There are multiple images missing from products too. I'm hoping that this gets squared away soon. 

I can no longer search my order items by vendor!!!  Please restore!!

Seems to have taken a step backward preferred the pages opening in a new tab and the product images opening in a carousel 

Looks pretty much similar to me... Most of the UI items remain where we can find them.

You have to make the products you click on, open in a new window / tab. No way I'm using the Back button in the browser.

Something I don't like is it used to be when browsing the marketplace, I would click on an item and it would open it in a new window. Now it opens the item in the same window I am browsing in and I have to hit the back button to go back to where I was. ..not a major issue but opening in a new window saves where I left off searching.

Other than that, the check out process is wonderful! Good work! 

@oaiki - Glad you like the quick view :) I'll note your suggestion regarding required products.

@arifzhafir - The dropdown would also just list out all the vendors when you click it. When you type afterwards, it would filter. This is similar to how the dropdown at the top of the forms works ("Browse forums...")

@bwldrd - Thanks for the feedback. We're planning on changing the preview images navigation.

@ArtByMel - Unfortunately this seems to be unrelated to the migration. There were many old products missing images, and a lot of them just aren't in our storage anymore. I don't know why this is. Vendors will need to reupload those :(

@cadman - Adding back the vendor dropdown is planned.

@RFreise, @TwiztidKidd, @Digitell - Team decision is to open in the same tab. Rationale is that the user can choose to open in a new tab (I use middle mouse click, or right click + open in new tab. There are multiple ways of doing this on desktop and mobile, you can Google those if you want) but, if we force open in a new tab, there's no way the user can force it to open in the same tab. I'm sorry, but that's the decision for now :( 

Okay--there's a lot of stuff here (and likely more comments to come) so I'm dipping out for now to go and code more.

Thanks everyone for commenting and leaving feedback, we really appreciate it. Please remember we completely re-wrote the code, so there are things here and there that we didn't get to re-create perfectly (like the vendor dropdown) not because there was some conscious decision, but just because we're human (didn't know people use something a certain way, thought some implementation would be sufficient, overlooked a detail, etc.), so we appreciate your patience as we aggregate and implement the feedback. :)

Searching for vendors in dropdown no longer scrollable.  If you can't remember the name without seeing it, too bad.  Please return the scroll.

I've been trying to help you the best I can, and report all issues, my support for your website ends here and now, today. This is my last post in the forums here.

I am so glad you finally got rid of automatically open new product in new tab! I am one of those who always just use click middle mouse button if I want to open something in a new tab, and if I don't click middle mouse button it means  I don't want a new tab!  When you changed this a few years ago, it really, really annoyed me, to the point I started using this site much less. Glad you got to your senses and stopped forcing this on everyone :) Opening in a new tab is as easy as a mouseclick after all.

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

Where did the promotional 360 rotations go? Will they appear again? Ty

Where did the promotional 360 rotations go? Will they appear again? Ty

I have reported this to our dev team. Can you send me a direct link to the rotation you came across that is missing?
PS: I edited your post by mistake. I apologize for that.

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

Searching for vendors in dropdown no longer scrollable.  If you can't remember the name without seeing it, too bad.  Please return the scroll.

I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?

I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.

An option to hide items already owned would be more than welcome and make navigating much easier.

https://www.renderosity.com/marketplace/vendors/nirvy

Take your pick, my whole store!

Every product had a 360 rotation and now there's a thumb of the main image and the rotation is gone.

I was wondering if maybe I need to upload them all again.

Thanks

I've noticed that, unlike the previous state of the site, when I'm on a seller's page and click on one of their products, it no longer opens into a new page.....