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Community Center F.A.Q (Last Updated: 2024 Nov 22 9:21 am)
I have reported your link thank you so much!https://www.renderosity.com/marketplace/vendors/nirvy
Take your pick, my whole store!
Every product had a 360 rotation and now there's a thumb of the main image and the rotation is gone.
I was wondering if maybe I need to upload them all again.
Thanks
I have reported the New Tab request to the issue tracker. Thank you for reaching out.I've noticed that, unlike the previous state of the site, when I'm on a seller's page and click on one of their products, it no longer opens into a new page.....
I've found a number of the little ads that display on the side of the pages of the galleries have errors on the links
https://www.renderosity.com/marketplace/products/158205/mp-realistic-feet-for-genesis-8-and-81-female/ad
https://www.renderosity.com/marketplace/products/158382/charles-a-male-morph-for-g8m81m9/ad
https://www.renderosity.com/marketplace/products/139743/lhomme-pro-v2/ad
https://www.renderosity.com/marketplace/products/135377/la-femme-pro-v2/ad
https://www.renderosity.com/marketplace/products/158019/v3d-nena-g8f-g81f/adare the ones I found
Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage
Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10
RedPhantom posted at 8:09 AM Fri, 17 February 2023 - #4456128
Red,I've found a number of the little ads that display on the side of the pages of the galleries have errors on the links
https://www.renderosity.com/marketplace/products/158205/mp-realistic-feet-for-genesis-8-and-81-female/ad
https://www.renderosity.com/marketplace/products/158382/charles-a-male-morph-for-g8m81m9/ad
https://www.renderosity.com/marketplace/products/139743/lhomme-pro-v2/ad
https://www.renderosity.com/marketplace/products/135377/la-femme-pro-v2/ad
https://www.renderosity.com/marketplace/products/158019/v3d-nena-g8f-g81f/adare the ones I found
arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771I agree 110% This has now become an aggravation to shop.Yep!It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.
Please add back the advance and reverse arrows on the promos to eliminate the above.
Moonglow posted at 12:57 PM Thu, 16 February 2023 - #4456061I am responding to let you know that I have reported your concern to our issue tracker.arifzhafir posted at 11:21 AM Mon, 13 February 2023 - #4455771I agree 110% This has now become an aggravation to shop.Yep!It looks OK, but now, when I view a product's promos, I have to scroll down a bit to click the promo, scroll back up to view the promo, scroll down a bit to click the next promo, scroll back up to view that promo, scroll down a bit to click the following promo, scroll back up to view that promo, scroll down a bit to click the next promo, scroll up to view that promo, scroll down a bit to click the next promo, scroll back up to view that promo.
Please add back the advance and reverse arrows on the promos to eliminate the above.
I noticed that now, in the list of products, the products removed from the shop also appear.
Furthermore, unlike before, there is no longer the possibility to click on an arrow (up and down) which showed us the date of the last sales. This date should be read under the heading "unit sold".
PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972I'm having the same issue, when trying to purchase from my existing Renderosity credit account. I tried clicking or not clicking my usual "Paypal" method first, but it doesn't make any difference, the "Purchase" button remains inactive, even if the payment amount has reduced to zero, and I get the same error message telling I should make a payment choice from the list.This is actually because you need to select a State/Region in the payment details.I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?
I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.
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Don't render faster than your artistic Guardian Angel can fly... ;-)
Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs
A second issue from my side:
I tried to update my phone contact, but nowhere in my profile settings, or "edit profile" tab can I find a way to change my phone number, which I had long time ago been asked to enter for verification reasons.
I suggest to add an option to change the phone contact in the same place and method where a change of the email contact or of the password can be requested.
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Don't render faster than your artistic Guardian Angel can fly... ;-)
Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs
ByteFactory3D posted at 2:46 PM Sat, 18 February 2023 - #4456246
ebasham posted at 5:19 PM Wed, 15 February 2023 - #4455998Okay, now I found out that the error message was not about the payment method, but instead about entering a "nowadays mandatory" State/Region. But the error message appeared in a way it covers and hides the required field, and instead appears above the payment method menu, suggesting, that the message is about payment method.PaulaL posted at 11:12 AM Wed, 15 February 2023 - #4455972I'm having the same issue, when trying to purchase from my existing Renderosity credit account. I tried clicking or not clicking my usual "Paypal" method first, but it doesn't make any difference, the "Purchase" button remains inactive, even if the payment amount has reduced to zero, and I get the same error message telling I should make a payment choice from the list.This is actually because you need to select a State/Region in the payment details.I`ve found a bug, I can`t actually purchase anything, I go to check out, but the place order button isn`t working, I click on it and it says to select an item in the list?
I have no idea what is going wrong or if I`m doing something wrong, all my info is correct, it just isn`t working.
Also let me add personally: In my country (Germany) the State/Region of residence is of no relevance at all for any payment or shipping. The postal code/Zip is already enough, while already typing the name of the city of residence is redundant and irrelevant information for any shipping or financial transaction. These are all entirely coded in the Zip/Postal code anyway. I suggest to leave the "State/Region" an optional entry for those who want to use this.
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Don't render faster than your artistic Guardian Angel can fly... ;-)
Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs
Your phone number is under your vendor settingsA second issue from my side:
I tried to update my phone contact, but nowhere in my profile settings, or "edit profile" tab can I find a way to change my phone number, which I had long time ago been asked to enter for verification reasons.
I suggest to add an option to change the phone contact in the same place and method where a change of the email contact or of the password can be requested.
Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage
Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10
ByteFactory3D posted at 2:51 PM Sat, 18 February 2023 - #4456248Oh thank you, now I found it. I expected it in my profile settings, sorry for that.Your phone number is under your vendor settingsA second issue from my side:
I tried to update my phone contact, but nowhere in my profile settings, or "edit profile" tab can I find a way to change my phone number, which I had long time ago been asked to enter for verification reasons.
I suggest to add an option to change the phone contact in the same place and method where a change of the email contact or of the password can be requested.
-------------------------------------------------------------------------------------
Don't render faster than your artistic Guardian Angel can fly... ;-)
Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs
One problem is that the sorted order for the purchases is wrong when you are looking at the products from the purchase tab in Poser. It use to show the most recent purchases on the first couple of pages. Now the most recent are located on the last pages. At first I thought it was just a reversed sort however on my purchase Tab the first page is full of Dreamlands 81 city blocks and they were like my 12 purchase from the store. Also my purchase 113922035 does not show MS13 Carson Mansion in the purchase tab. It is showing in the web site page but not in Poser. Not sure how many others are not showing
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
I saw a number of my purchases not showing on the library purchase tab too. And most of them seem to be retired products. Though I didn't check them all to see if current products are also missing
One problem is that the sorted order for the purchases is wrong when you are looking at the products from the purchase tab in Poser. It use to show the most recent purchases on the first couple of pages. Now the most recent are located on the last pages. At first I thought it was just a reversed sort however on my purchase Tab the first page is full of Dreamlands 81 city blocks and they were like my 12 purchase from the store. Also my purchase 113922035 does not show MS13 Carson Mansion in the purchase tab. It is showing in the web site page but not in Poser. Not sure how many others are not showing
Available on Amazon for the Kindle E-Reader Monster of the North and The Shimmering Mage
Today I break my own personal record for the number of days for being alive.
Check out my store here or my free stuff here
I use Poser 13 and win 10
Changes to a product's store page (especially lightbox navigation!), in response to user feedback:
Adjusted image navigation.
You can use the < and > on the main product image to go to the previous/next image. Additionally, you can also open the lightbox overlay and click < and > there (or use keyboard arrow keys) to navigate. By default, using the < and > buttons will skip images with a content advisory. You can turn this off (see "Added more content advisory features" below).
In the future, we want to make the image thumbnails (below the main image) automatically scroll to which thumbnail is currently being displayed.
Limited the height of main image to fit your monitor.
Before, you had to scroll to see the full image if it was too long. Now, it'll be a smaller image that fits your monitor. If you want to see it full size, you can click on the main image and it'll open up as a lightbox in its original size.
Added more content advisory features.
If you try to view an image with nudity, the website will show you a warning. You can click the "Hide warning and show image" to see the image and hide future warnings. To re-enable this warning, there's an icon in the top right of content advisory images that you can click.
The website will remember your choice for whenever you view a product image, however, this setting is based on a cookie! If you use a different browser or clear your cookies, you'll be shown the warning again.
In the future we'd like to make it a setting in your user account, but it's cookie-based for now (time constraints, other priorities to fix, blah blah).
Moved sidebar next to main image.
This provides faster access to important information (price) and important buttons (add to cart, etc.) and fills the empty space next to the main image. This also matches the layout of Gallery and Free Stuff.
I have reported your issue to our issue tracker.I noticed that now, in the list of products, the products removed from the shop also appear.
Furthermore, unlike before, there is no longer the possibility to click on an arrow (up and down) which showed us the date of the last sales. This date should be read under the heading "unit sold".
THANK YOU!! THANK YOU!! THANKYOU, THANK YOU, THANK YOU!!!!!!!Changes to a product's store page (especially lightbox navigation!), in response to user feedback:
Adjusted image navigation.
You can use the < and > on the main product image to go to the previous/next image. Additionally, you can also open the lightbox overlay and click < and > there (or use keyboard arrow keys) to navigate. By default, using the < and > buttons will skip images with a content advisory. You can turn this off (see "Added more content advisory features" below).
In the future, we want to make the image thumbnails (below the main image) automatically scroll to which thumbnail is currently being displayed.
Limited the height of main image to fit your monitor.
Before, you had to scroll to see the full image if it was too long. Now, it'll be a smaller image that fits your monitor. If you want to see it full size, you can click on the main image and it'll open up as a lightbox in its original size.
Added more content advisory features.
If you try to view an image with nudity, the website will show you a warning. You can click the "Hide warning and show image" to see the image and hide future warnings. To re-enable this warning, there's an icon in the top right of content advisory images that you can click.
The website will remember your choice for whenever you view a product image, however, this setting is based on a cookie! If you use a different browser or clear your cookies, you'll be shown the warning again.
In the future we'd like to make it a setting in your user account, but it's cookie-based for now (time constraints, other priorities to fix, blah blah).
Moved sidebar next to main image.
This provides faster access to important information (price) and important buttons (add to cart, etc.) and fills the empty space next to the main image. This also matches the layout of Gallery and Free Stuff.
Wow! awesome fix, Thank youoaiki posted at 4:06 PM Mon, 13 February 2023 - #4455811
Not a new issue; but, if y'all are going to fix the paging through the promo images, it would be nice if the images scaled to the screen size ... workstation monitors are usually landscape, so portrait images work well (?) on phones but need scrolling to see on a monitor.
I agree with this, I'll pass it on to the team. Definitely something we've heard about, but not sure when we'll get to it since we're prioritizing site-breaking bugs at the moment. But, definitely noted :)
Well glad to see that the purchase Tab in Poser is sorting from most recent to oldest. However, it now appears to have a limit of ~ 700? I have 832 products that I have bought over the years and some of them have been retired which might explain some of the missing, and some of them are not Poser Products such as video training so would not properly install if they were to be downloaded. However, that would only account for a small number of the ~ 132 products no longer showing. So is there a limit of 700?
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
All my products show on the website, just not in the purchase tab inside of Poser. Poser uses a JSON file called PurchaseCache.json stored in the preferences for that version of Poser so it knows what products you own. It along with a folder inside the purchased runtime are used to show if you have a product that is waiting to be downloaded and if it has been downloaded. I can not recall for sure but I am pretty sure I had over 80 pages of products listed inside of Poser in the Purchase Tab, now I only have 70. At 10 items per page that gives ~ 700 products. Between 691 and 700. So what I am trying to find out is there now a limit on the number of items shown inside the Purchase Tab and if so what are teh rules for showing those items.
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
If I'm signed out, then the counter shows correctly with no problem.The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
If I'm signed out, then the counter shows correctly with no problem.
I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?
You're inquiries have been posted to our issue tracker. Thank you for reaching out.Well glad to see that the purchase Tab in Poser is sorting from most recent to oldest. However, it now appears to have a limit of ~ 700? I have 832 products that I have bought over the years and some of them have been retired which might explain some of the missing, and some of them are not Poser Products such as video training so would not properly install if they were to be downloaded. However, that would only account for a small number of the ~ 132 products no longer showing. So is there a limit of 700?
I was informed that this was not intended to be taken away. We re-coded everything with all new code and it may have been missed. This has been posted to our issue tracker. Thank you for reaching out.I have over 2000 products if I look at my Products list so I don't think it has a limit unless I'm misunderstanding what you're looking at?
Super missing the Vendor sorting and search options though, that was extremely useful and I still don't understand why it was taken away.
arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471Update: The issue occurs on SAFARI. It works on Chrome on a desktop.The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
If I'm signed out, then the counter shows correctly with no problem.
I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?
CHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505Can you send me a link to the product? I use a mac.arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471Update: The issue occurs on SAFARI. It works on Chrome on a desktop.The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
If I'm signed out, then the counter shows correctly with no problem.
I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?
CHMedia posted at 1:36 PM Wed, 22 February 2023 - #4456610
arifzhafir posted at 10:21 PM Tue, 21 February 2023 - #4456564Thank you. I'm using a mac laptop, and it's ANY product on sale, but here are a few: https://www.renderosity.com/marketplace/products/156892/roger-s8-synthesizer-for-ds-irayCHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505Can you send me a link to the product? I use a mac.arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471Update: The issue occurs on SAFARI. It works on Chrome on a desktop.The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
If I'm signed out, then the counter shows correctly with no problem.
I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?
https://www.renderosity.com/marketplace/products/154649/fg-sacred-temple
https://www.renderosity.com/marketplace/products/157573/london-cafe-blue-angel
https://www.renderosity.com/marketplace/products/157677/modular-3d-kits-ancient-forest-path
https://www.renderosity.com/marketplace/products/155645/v3d-isla-g8f-g81f
I was unable to replicate the issue on a Mac laptop. Do you have the newest updates for the OS and Safari?CHMedia posted at 1:36 PM Wed, 22 February 2023 - #4456610
arifzhafir posted at 10:21 PM Tue, 21 February 2023 - #4456564Thank you. I'm using a mac laptop, and it's ANY product on sale, but here are a few: https://www.renderosity.com/marketplace/products/156892/roger-s8-synthesizer-for-ds-irayCHMedia posted at 2:03 PM Tue, 21 February 2023 - #4456505Can you send me a link to the product? I use a mac.arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471Update: The issue occurs on SAFARI. It works on Chrome on a desktop.The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
arifzhafir posted at 10:40 PM Mon, 20 February 2023 - #4456471The Sale Ends day:hour:minute counter appears correctly for a split second upon a product page's loading, then it reverts to 00:00:00:00.
If I'm signed out, then the counter shows correctly with no problem.
I have submitted your issue to our issue tracker. Is this happening on Desktop and Mobile? What browser are you using? Can you send a link to the product?
https://www.renderosity.com/marketplace/products/154649/fg-sacred-temple
https://www.renderosity.com/marketplace/products/157573/london-cafe-blue-angel
https://www.renderosity.com/marketplace/products/157677/modular-3d-kits-ancient-forest-path
https://www.renderosity.com/marketplace/products/155645/v3d-isla-g8f-g81f
CHMedia posted at 1:59 PM Tue, 21 February 2023 - #4456504
oaiki posted at 8:01 PM Mon, 20 February 2023 - #4456452Okay, quick view fixed, thank you.I have reported your issue to our issue tracker.Sadly the quick view on the Marketplace seems to have broken, all I am getting is grey bar, using firefox and opera.
However, a small niggle, if you click to zoom in you can zoom in and out but not go back to the quick view overlay without using the browser's back button ...
I have added your suggestion to our issue tracker. Thank you.CHMedia posted at 1:59 PM Tue, 21 February 2023 - #4456504
oaiki posted at 8:01 PM Mon, 20 February 2023 - #4456452Okay, quick view fixed, thank you.I have reported your issue to our issue tracker.Sadly the quick view on the Marketplace seems to have broken, all I am getting is grey bar, using firefox and opera.
However, a small niggle, if you click to zoom in you can zoom in and out but not go back to the quick view overlay without using the browser's back button ...
oaiki posted at 7:21 PM Thu, 23 February 2023 - #4456745I can't remember which product I was looking at, and cannot recreate the issue; I probably missed the scroll left/right widget , zoomed in and got confused.Which preview image are you referring to? I have put this in our issue tracker but may need more information.Just noticed, the preview image scaling is not adapting to the browser window size, it was really nice when it did ...
CHMedia posted at 9:32 AM Fri, 24 February 2023 - #4456783
oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748
Where is this happening? I have put this in our issue tracker.An esthetic issue, text in buttons does not scale to the size of the button
The main place I have noticed this is on the checkout:
CHMedia posted at 9:32 AM Fri, 24 February 2023 - #4456783
oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748
Where is this happening? I have put this in our issue tracker.An esthetic issue, text in buttons does not scale to the size of the button
The main place I have noticed this is on the checkout:
and ...
The Forum page ...
using my Android phone, with Renderosity open in Firefox browser, I have no longer an option to use my store credit for purchases. The usual options for gift cards and coupons are available, but no option or button to do payment from my store credit account exist. Has this been forgotten, or been moved elsewhere for Android users?
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Don't render faster than your artistic Guardian Angel can fly... ;-)
Poser 5 to Poser Pro 11, Lightwave 11.6.3, Substance Painter, Substance Designer, Substance B2M, Filter Forge 9, Blacksmith3D 6 Pro, Easy Pose 2, UV-Layout Pro, UVMapper Pro, Paintshop Pro 2019, Python, Pz3editor, PHI Hierarchy Builder, Headshop 12, Lux-Render, Reality3D, numerous utility programs
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Yep!