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Community Center F.A.Q (Last Updated: 2024 Nov 12 2:43 am)
I have posted these screenshots to the issue tracker. Thank you.CHMedia posted at 9:32 AM Fri, 24 February 2023 - #4456783
oaiki posted at 7:29 PM Thu, 23 February 2023 - #4456748
Where is this happening? I have put this in our issue tracker.An esthetic issue, text in buttons does not scale to the size of the button
The main place I have noticed this is on the checkout:
Also on the rewards page:
and ...
The Forum page ...
We have posted this into our issue tracker. Thank you.I would like to suggest that indicating coupon eligibilty by whether an icon is red or green is a poor choice for accessibilty.
While I'm not personally colour-blind, I do know users who are.
I have posted your request to our issue tracker. Thank you.Suggestion: It would be nice to be able to filter marketplace pages to exclude owned products; the icon on the thumbnails is helpful but you have to scroll through them to find something that inspires and would enhance your library
I bought some things last night and when you are on the account page showing the new purchases there is also a recommended tab.ย I clicked that and it shows a bunch of products and there was one I was interested in and there appears no way to click the product to get to it IF it happens to be the First or Last image in the row of 4.ย If I right click and open in a new tab it justs makes a copy of the recommended tab.ย The product I wanted was either the first or last so clicking it just scrolled the list left or right.ย It appears the ones in 2nd and 3rd position are clickable.
Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13
I hate Month End, accountants always on my back ...
Problem:
The "Ordered on" the order detail
Does not match that shown incorrectly on the "Print Receipt", it looks like it is printing the month number instead of the day number.
The "Ordered On" date on the "Order Details" Page is correct, the "Print Receipt" order date is not.
espindav posted at 4:09 PM Mon, 13 February 2023 - #4455812I saw that you were able to do this.ย ThanksI see, thank you for the feedback. I can't say for certain what we'll do for that (team decision, not mine) but I'll definitely pass this feedback on.In the orders listing for our accounts will you be putting back the ability to hide the detail of the order so we can have only the list of orders.ย That feature made it easier to navigate to the wanted order so that we can click on the order number to the detail of the order when we find it.
Yes, this is also happening to me.I hate Month End, accountants always on my back ...
Problem:
The "Ordered on" the order detail
Does not match that shown incorrectly on the "Print Receipt", it looks like it is printing the month number instead of the day number.
The "Ordered On" date on the "Order Details" Page is correct, the "Print Receipt" order date is not.
Making sure we are fair.ย We come on here to voice concerns about what is not to our liking or maybe needs o be fixed.ย We also need to come here to let the Rendo folks know that they have done a great job at addressing these issues.ย I don't know about anyone else, by the items and concerns I addressed have all been fixed and I am grateful.ย For me, the store is running like a well spinning top!ย Thanks guys for all of the improvements!!ย Job well done!Thank you for reaching out! I will pass this along to the developers.
espindav posted at 9:11 PM Wed, 1 March 2023 - #4457353
oaiki posted at 2:54 PM Wed, 1 March 2023 - #4457335Yes, this is also happening to me.I hate Month End, accountants always on my back ...
Problem:
The "Ordered on" the order detail
Does not match that shown incorrectly on the "Print Receipt", it looks like it is printing the month number instead of the day number.
The "Ordered On" date on the "Order Details" Page is correct, the "Print Receipt" order date is not.
Yay! this is fixed the beancounters left mumbling profanities and I had a little dance round my cage.
Thank you
I'm trying to place an order but when I click the place order button all I get is an error
Something went wrong! Please correct the following error(s) and try again
The fields are filled in I even filled them in again but I still get the same error.
@crapetoin, in the product page, there is a menu at the bottom, click "gallery", I believe that is what you are looking for (?):
Description |ย ย ย Promo Credits| ย ย ย Gallery |ย ย ย More Items |ย ย ย Reviews (0)
Your issue has been reported to our issue tracker. Thank you for reaching out.ยI'm trying to place an order but when I click the place order button all I get is an error
Something went wrong! Please correct the following error(s) and try again
- The country field is required.
- The region field is required.
The fields are filled in I even filled them in again but I still get the same error.
We were unable to replicate the issue. Can you proceed to purchase now? Do you have any other information? Maybe sitemail me a screenshot?I'm trying to place an order but when I click the place order button all I get is an error
Something went wrong! Please correct the following error(s) and try again
- The country field is required.
- The region field is required.
The fields are filled in I even filled them in again but I still get the same error.
I have reported both of your issues to our issue tracker. Thank you.A rounding Issue?
Order #113949286 2023-03-08
My Beancounter is a fiery red-head, if you want to picture her reaction when she saw this, imagine Mt. Etna in full erruption ...
Should be $119.65, the extra penny is probably due to using the computed discounted item prices and not their invoiced value
oaiki posted at 7:46 AM Wed, 8 March 2023 - #4457928Both issues seem to be fixed, Thank youI have reported both of your issues to our issue tracker. Thank you.A rounding Issue?
Order #113949286 2023-03-08
My Beancounter is a fiery red-head, if you want to picture her reaction when she saw this, imagine Mt. Etna in full erruption ...
Should be $119.65, the extra penny is probably due to using the computed discounted item prices and not their invoiced value
Hi,
Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...
Thanks !
I have been informed that Kids 4 is an older Daz product. It is no longer available as a figure option on Renderosity. You can add it to the description or read me.Hi,
Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...
Thanks !
RAGraphicDesign posted at 2:11 PM Tue, 14 March 2023 - #4458429Thanks for the clarification.I have been informed that Kids 4 is an older Daz product. It is no longer available as a figure option on Renderosity. You can add it to the description or read me.Hi,
Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...
Thanks !
CHMedia posted at 4:46 PM Tue, 14 March 2023 - #4458448It's no longer available as well I believe.RAGraphicDesign posted at 2:11 PM Tue, 14 March 2023 - #4458429Thanks for the clarification.I have been informed that Kids 4 is an older Daz product. It is no longer available as a figure option on Renderosity. You can add it to the description or read me.Hi,
Today I uploaded a "free". I have not been able to choose the figure to which it is dedicated: Kids 4. There are also many other figures missing...
Thanks !
While I was loading the "free" I also noticed that the old versions of Poser are no longer available: even Poser 9 ....
Hi!
I used to be able to see items I purchased in my purchased items regardless of their status of 'Live' or 'Unavailable' . Now i can no longer view my 'Unavailable/Unviewable' status products which is an issue with me because if i can't see the product page in its totality, it means i have to download it and install it just to see what it's like. I hope you bring back the viewing of no longer available items in purchased area back. Thanks!
I have reported your inquiry to our issue tracker.Hi!
I used to be able to see items I purchased in my purchased items regardless of their status of 'Live' or 'Unavailable' . Now i can no longer view my 'Unavailable/Unviewable' status products which is an issue with me because if i can't see the product page in its totality, it means i have to download it and install it just to see what it's like. I hope you bring back the viewing of no longer available items in purchased area back. Thanks!
Regarding the opening in new tab issue from way earlier:
We've added a setting (Click your profile pic in top right, then Settings > Marketplace) for opening products in a new tab. The default is for them to not open in a new tab, but you can change that setting if you prefer products opening in a new tab.
This only applies to products displayed in the "tile" formats:
niceshoez: You should now be able to view deleted products that are no longer available for purchase.
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Also in Windows on a desktop computer it has become impossible to checkout/pay with existing store credit? Accidentally or intentionally?