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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 11:07 am)
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Hello.
It seems you must have had to manually send them the code? As the gift certificate was not purchased as a gift. if you give me the name of the member to gift that to, I can do that. then it will be in their account and they will have the ability to use it. You can send that to me via sitemail if you don't want to post it publicly.
It should be on your gift certificate page, but I haven’t seen what it looks like since the update to know what it looks like
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I use Poser 13 and win 10
Hi hmatienzo,
Can you check again? It should work now:
https://www.renderosity.com/marketplace/account/gift-certificates
Sorry for the wait--store staff isn't always around on the weekends to provide support since those aren't business hours.
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I just bought a gift certificate for someone to upgrade to Poser 13 but when they tried it it didn't work. Please help.