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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 3:38 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: how i buy,buy

desachy opened this issue on Nov 15, 2001 · 4 posts
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desachy ( ) posted Thu, 15 November 2001 at 12:56 AM · edited Sun, 03 November 2024 at 8:11 PM

where can i get info about,purchase.credid card specific what kind of cards,if its secure,(realy) i see many download problems posted,so if my fails,(missing)archives.etc,etc.will i be avile to retry? i know there mos be some where in the place that respond all my cuestions,so to dont make you waste your time jus tell me where i click. for your help thankx. desachy

vette ( ) posted Thu, 15 November 2001 at 8:46 AM

desachy, those are good questions and I'll try to answer them all. 1) Where can I get info bout purchase credit card specific? We accept Visa, MasterCard, American Express, Discover. We also accept money orders. 2) If its secure? Yes, we run the credit card numbers on a secure server and do not store your complete card information anywhere on our server. 3) Yes, there are many reasons for failed downloads. If you cannot obtain your product we will reset them for you and work with you to get your product. Let me know if you have any more questions, yvette

desachy ( ) posted Fri, 16 November 2001 at 12:46 AM

thank you very much,god bless you four your kindly help once again sorry for my english

vette ( ) posted Fri, 16 November 2001 at 5:47 AM

You are more than welcome. Please email store@renderosity.com if you have specific questions about your order. yvette

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