I tried to return the DownTown model after purchasing but was refused by Renderosity and the merchant. This was shocking to me because before this I though Renderosity was one of the most customer friendly sites around. Now I know that are just like the rest. So, be careful about what you purchase because if it's of low quality you will be stuck with it. Perhaps if this site allowed negative comments I would have known better...

You delete it from you harddrive. Why would I continue to use a model that I don't like? And for your info, they have let me return items in the past. I simply delete them from my harddrive and never use them again. What's to stop me from giving away items I buy to other people? It's called honesty. Does that answer your question?

Why would I want to reproduce crap? It is at their discretion, but since they allowed me to return items in the past I assumed that it would not be a problem this time. I'll make sure I don't buy any of your stuff. I'm glad you'll make an effort to fix or replace it. Why don't you talk to the guy who sold this model and get him to do the same if you're so interested in being helpfull.

And this forum is for Marketplace customer support, I'd like to hear from them, not you.

markdc, You were never refused to return an item. I asked that you contact the merchant first to try and resolve the issue. I assume the merchant never responded to you. Therefore a credit was issued to your credit card. Please remove the item from your computer. yvette

Thank you. It has been deleted.