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Subject: Can't pre-order Poser 5

queri opened this issue on Aug 23, 2002 · 9 posts
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queri ( ) posted Fri, 23 August 2002 at 10:01 PM · edited Fri, 29 November 2024 at 4:03 AM

Please pardon yet another thread on 5, but I was wondering if anyone else had problems signing in for their store-- I did last week but I figured it was new, maybe things would work out. Both of my e-mail addresses were rejected but they have no record of them on file either. I never know who I've signed in with and who I haven't, so I son't even know what I'm doing wrong, but has anyone else had a prob signing in. Yeah, I'll call them Monday, meanwhile I thought I whine a bit. Emily

pokeydots ( ) posted Sat, 24 August 2002 at 1:08 AM

Emily, I had trouble getting in to the site too, it wouldn't let me log in either! Are you by any chance using the IE browser? If so try Netscape, I did and then everything worked fine.

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

thgeisel ( ) posted Sat, 24 August 2002 at 2:56 AM

only problem for me was that i was only told that my serialnumber was not valid and i couldnt order the update ( yes i have a legal poser 4,with handbook,original cd, no warez) I mailed them so the prob should be fixed soon

noggin ( ) posted Sat, 24 August 2002 at 4:34 AM

I had similar probs with Serial Number rejection_ but got very prompt reply from CL saying they had a small number of examples of same_"small (??!) bug in the system". I tried again this morning and all worked fine _ so keep trying they may have got it ironed out.

Eowyn ( ) posted Sat, 24 August 2002 at 4:40 AM

"Our couriers deliver between the hours of 8am and 6pm, Monday-Friday (Public holidays excluded). You should ensure that someone will be available between these hours at this address to sign for and receive the parcel. Our couriers will attempt 2 deliveries - after this, the package/s will be returned to our warehouse and you will be credited for the cost of the goods but not the shipping charges." I was already ordering my upgrade when I noticed that text... I cancelled the order. If I have no clue as to when they're trying to deliver it, how do I know when I'm supposed to be at home? I can't just sit here every day from 8am to 6pm... :(

thgeisel ( ) posted Sat, 24 August 2002 at 5:44 AM

Eowyn: I see the same problem for me!Maybe they can give a email or a phonecall the day before, or something like this. Or maybe a better solution,they should make a dl produkt for the main program and send the manual by cd. The dl would not be a big problem for me.I have dsl and thats really fast

PabloS ( ) posted Sat, 24 August 2002 at 9:35 AM

DL P5? Whew! Although I too have dsl, I'm just thinking about what that would do the the CL website....

queri ( ) posted Sat, 24 August 2002 at 2:39 PM

Tracking numbers for the delivery??? If it's UPS then you can know within around 24 when it will be there. Emily

Eowyn ( ) posted Sat, 24 August 2002 at 4:17 PM

I don't think that goes for international customers...?

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