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6,217 comments found!
Okay I found it, sorry.
I'm forwarding this now to techs but just to note that it's https: in the url so it is secure. But I'll let the techs know but in looking through goggle about this, there is some issues in IE 11 with this even on secure https sites so I don't know why this is happening for you but will see what they say
Thread: Secure purchaces | Forum: MarketPlace Customers
Did you send to stacey@renderosity.com as I checked my inbox and I don't see anything from you. Please let me know
Thread: 3D-Age VOM sale clashing with 6$ saturday | Forum: MarketPlace Customers
I see what you are talking about, that will be fixed in a just a few minutes:) So give us a few and look again
Thanks
Thread: Problem loading HFS Shapes for Genesis | Forum: MarketPlace Customers
Hello,
You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's
name on the product page, or use the site mail system.
Site mail requires only the vendor's username.
Please allow 3 full business days for a response.
If you have not heard from the vendor in that time frame, please let us know
so we can contact them on your behalf.
Thank you,
Stacey
Thread: Order 112691278 | Forum: MarketPlace Customers
Thread: Secure purchaces | Forum: MarketPlace Customers
Please do provide me the screenshot so I can pass this on as we checked into this last week and didn't see an issue so the screenshot will help me:)
You can email me stacey@renderosity.com the attachment if you like
Thank you
Thread: VOM sale March 20th - March 22nd "Each Store 50% off" | Forum: MarketPlace Customers
I'm showing the ones I spot checked that i clicked on for Nirvy were 50% off. Can you give me a specific URL that you are seeing?
Thread: Credit Card Hack Here Too | Forum: MarketPlace Customers
Thread: Order 112691278 | Forum: MarketPlace Customers
There is a little "gift" pin you click on that is on the product page and it opens up for you to put the username and a note if you want. I can add the username to it now if you let me know the exact username
Thanks
Thread: Credit Card Hack Here Too | Forum: MarketPlace Customers
You can use Paypal or choose the check/money order option and mail the payment to our physical address located on the About Us page and once we receive it we will mark your order paid so you can then download (be sure to write your username and order id on check or money order)
Thank you
Thread: so hard to wade through all the different products for so many 3d applications | Forum: MarketPlace Customers
You can shop by Poser products by using the faceting on the sidebar in the marketplace. If you go to say "What's New" then click on the department drop down to choose what type of item you'd like to see for example 3D figure essentials (which is clothing, characters, hair, shoes, etc) once you do that then you will see on the left side all the different sub depts so you can click on what Poser version there or you can go further and be more specific first by saying you want to look at Hair, then click the Hair sub dept and it will bring up all Hair products and from there you can then go down and click to see every hair in Poser version (whatever you use).
Or you can type the type of item in the search bar you are looking for, say Sci fi then the faceting sidebar will be there for you to narrow down even further and you can choose the software type you want that you use (Poser in your case).
There are several different ways you can search through Poser products by using the sidebar faceting.
hope that helps some
Thread: Why is freestuff from Renderosity NOT free? | Forum: Freestuff
And just to note our Freestuff area is where vendors put freebies they create specially to be freebies and that is promoted that way when it's in our freestuff section as that is what that area is for. If you search through the freestuff area you will see a lot of vendor put freebies there and there is no checkout process, it's a free download area of the site
You mentioned in your original post Renderosity does not "host the freestuff" items, yes we do host them. Members might upload them to different sites but we do host the files.
The marketplace is just that, the marketplace so it's a place for items "for sale" so the items that are Zero priced there are not "freebies" and not advertised that way.
Thread: Why is freestuff from Renderosity NOT free? | Forum: Freestuff
The items that are offered up for a limited time at a 0.00 price are just that a limited time ZERO priced item then they go back to regular price. Our gracious vendors offer up a freebie for the newsletters and those remain as freebies because they were created to be freebies for newsletter subscribers, that is the intend of those. The Zero priced items in the marketplace are actual content that was specifically created for sale not intended as a "freebie" but the vendors that choose to give back to the customers by having it at zero price do this with a "regular" quality marketplace product to give back to the customer base.
It's not advertised or promoted as a FREEBIE it's promoted as a ZERO (0.00) priced marketplace item.
Thread: Blocked from posting review. | Forum: MarketPlace Customers
You do not own the product, YOU WERE REFUNDED and I communicated with you this morning. You reposted a review that was removed, not allowed.
This matter is closed as I told you early today.
Stacey
Marketplace Manager
Thread: Ummm, folks, I got the message about $6 Saturday | Forum: Community Center
The broadcast email was only sent out once. If you got two in your inbox that were the actual EMAIL broadcast newsletter for todays sale then can you please forward me BOTH broadcast emails with the email headers and everything in tact (stacey@renderosity.com) because just one went out about the 6 dollar sat sale so either you have a second account that is set up so you got it twice due to that or something else is wrong so just forward me both with the headers in tact so I can check further.
As for The sitemail broadcast it was accidentally hit twice as that is a manual broadcast and that was unintentional but those are on the site and not an "email" unless you have your settings turned on to receive an email to tell you you have a sitemail and you can turn that off easy enough on your sitemail page. That is a site tool we use for special promotions as not everyone checks their emails everyday and if it's a one day 24 hour promotion it's another tool we have on our site but you can just hit delete in the sitemail if you don't want to read it but, it's not an "email" and we use this because we get customers that are upset if they miss a 24 hour promotion because they didn't see their email broadcast so we use this Renderosity system tool we have in place to help them out but you can easily hit delete on that system site tool .
If you need to change your profile to not receive promotional emails please go to your MY PROFILE page under the MEMBERS tap on the top navigation to change the setting.
Have a great weekend!!
Stacey
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Thread: Secure purchaces | Forum: MarketPlace Customers