I've just sent an e-mail to Reachel White (thanks, Melanie) and we'll see what happens. I hope that this time I'll get an answer. I'll let you all know! (Hopefully today ;) You are all so nice for caring. :)

Unfortunately I still don't have it. :( I checked my order information and for the "Status" it says "Pending". I'll call them today and hopefully I'll be able to resolve this issue. Thank you, everybody, for your kind help. I'll let you know about the results.

Thanks, Melanie. Which department did you e-mail? Sales, or tech, or something else? I have not received an answer to my e-mail that I sent today to the sales dept. :( I hope I can clear it up tomorrow. Sue

Thank you very much for your quick answers. Well, now I'm really sad because it seems that there's some problem then. :( I ordered with a credit card and I waited and waited but no link came up and on the bottom of the form it said "You will receive an email with a download URL as soon as verification has occured." So finally I got out. I did receive a confirmation of the order by email, but no download link. Today I sent the sales dept. (who sent me the confirmation) an e-mail, but no answer. :( Well, I guess I'll have to call them tomorrow (I don't think they're open now) and/or send another email, this time to tech@daz.com. Aaaargh! Thank you, everybody.

Anita? Gabrielle? How about Jadzia (from Deep Space 9)?

Maybe the best approach is to have the tutorials both in HTML and PDF format, if you have the time to do both. Then people can choose which one to go with. I'm not sure which one I like better. The good thing about the Acrobat format is that everything is within one document, and it's pretty easy to download. Just right-click on the PDF icon, and select "Save Target As". This is great if somebody wants to save the tutorial on their hard drive. However, if they just want to read it, it is kind of a pain to have to wait for the program to load. One drawback of a tutorial in HTML format is that if it's on several pages then you have to save and later open each page individually. And, like leather-guy said, frames can cause problems. Whichever way you choose, we will really appreciate it! :)

kieraw, Thank you! That's it! It turns out the tutorial I was looking for is actually titled "Bright Eyes - Moist Lips" and it's right there. What a great site. Thank you again! ronknights, Oh no! Not Super Marlin! I promise I'll be good!

First off, since this is my first post in this forum, let me say hello to everybody. I am just starting out in Poser and trueSpace, and I agree that a good tutorial can be a lifesaver. I really appreciate all the work put into these. You can learn so much from them. I, too, have had the frustration of encountering dead links. Especially when the topic is something you really want to find out more about! Like shadownet, I, too, started to save the good tutorials on my HD (also, this way you can access them any time). It never occurred to me that I was "stealing" their stuff. I always thought that they want to help people learn these things, so I don't understand why it matters if people read their tutorial on their website or on their own hard drive. As for code theft, unless they have patented something and are selling it I don't see why it would be a crime for somebody to check out their code if they like it so much. But maybe I'm just naive... Anyway, a big Thank You to ronknights and others who help us by putting all that effort in their tutorials. Speaking of tutorials, I think that some time ago I saw one titled something like "Wet Lips, Shiny Eyes" or something like that. I thought I had bookmarked it or saved it, but I can't find it anywhere. Does any of you know where I can find it again? Greetings, Sue

Karen, Thank you. Sue

Thank you, scifiguy. I admit I had not noticed that thread before. They also talk about academic discounts in those messages. My husband is a univ. professor, so I guess we could get it with an academic discount but usually that means that you can't use it commercially. Do you guys know what exactly that means and is it a really serious thing? Thanks.

Well, I've been thinking about buying Poser 4, but reading about this "promotion" does not exactly make me anxious to go and spend $219 if people who stole the software can get a much better deal for their "upgrade"! If they are willing to be so generous with these people why can't they do the same for legitimate customers and give them the same price?