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Search Results: Comments
154 comments found!
No problem at all guys! I'm glad to have been able to help you both :)
Let me know if there is anything else I can do to help.
Sincerely,
ShaniaB.
Thread: Order# 114031839 | Forum: MarketPlace Customers
Hello,
This has been addressed in our support ticket system. Please let me know if there is anything else I can do for you. I would be happy to help you.
ShaniaB.
Thread: Asked for a DS grab bag and got a Poser item for Ma Femme | Forum: MarketPlace Customers
Hi Speculoos,
I've gifted you another grab bag item. Please let me know if you received that successfully. Hope you enjoy the new item!
Sincerely,
ShaniaB.
Thread: Looking for name of V4 outfit with strap-up (ribbons) high-heeled pumps | Forum: MarketPlace Customers
Hi Joel,
If you bought the item here at Renderosity, that purchase should show up for you under Account in your profile drop-down menu.
Let me know if this helps.
ShaniaB.
Thread: made a purchase and got a grabbag which is a texture set | Forum: MarketPlace Customers
Both of your orders have been corrected. You should both now have a standalone item to use with your creations. Let me know if there is anything else I can do to help.
ShaniaB.
Thread: Asked for a DS grab bag and got a Poser item for Ma Femme | Forum: MarketPlace Customers
Hello Speculoos,
The product description mentions that this item should also work in Daz studio. Please let me know if this isn't the case and I will work on gifting you a new item.
Thread: made a purchase and got a grabbag which is a texture set | Forum: MarketPlace Customers
Hey Amaranth,
We've removed that from the grab bag, as well as any other texture add-ons of that nature. You should not run into this issue anymore. If you find others, let me know and we'll remove those too.
Thanks for bringing this to our attention!
Thread: made a purchase and got a grabbag which is a texture set | Forum: MarketPlace Customers
Hello,
Would either of you mind linking to the texture product that was given? We will have staff look into this and remove that from the grab bags.
Thread: can't download and can't buy (again) | Forum: MarketPlace Customers
Wonderful! Glad to hear that worked for you :) Please feel free to submit a support ticket using the link pinned to the top of the Support forum if you need help with anything else at all.
Kind Regards,
ShaniaB.
Thread: can't download and can't buy (again) | Forum: MarketPlace Customers
Hello kaya,
We have reset your downloads for you. If you still have issues downloading these items, please send us a screenshot with your issue through our support ticket system located at the top of the Marketplace Customer Support forum homepage.
Hope this helps you!
ShaniaB.
Thread: anyone seen the september general customer coupon? | Forum: MarketPlace Customers
Hi gwp,
You can make sure you are signed up for our newsletters using the link below.
https://signup.e2ma.net/signup/1927404/1920262/?v=a
Please let me know if you have further questions or troubles getting our newsletters to reach your email. Would be happy to help get that fixed for you.
Thread: Filter on Vendor Stores. | Forum: MarketPlace Customers
Hello Klutz,
Thank you so much for giving us your feedback. This does not go unnoticed, and I will mention this feature to our developers so that we can work that into their schedule.
Thank you for taking the time to write to us. Let us know if you notice anything else like this that is missing from our browsing experience.
Sincerely,
ShaniaB. - Renderosity
Thread: File download error | Forum: MarketPlace Customers
Hello,
Please be sure to submit a support ticket so that we can get the proper team on this issue. You can find our support ticket system located at the top of this support forum or you can use this link: https://support.renderosity.com/
We'd be happy to help take care of your troubles from there. I'm sorry for the inconvenience this has caused you.
Kind Regards,
ShaniaB.
Thread: Purchases Download Limit | Forum: MarketPlace Customers
taoz posted at 2:58 PM Tue, 22 August 2023 - #4473229
You should always create a new thread so that we see your question faster. Responding to a created thread after we've answered is almost impossible to receive an answer back for your needs unless we happen go back through and check the old thread.Did no one see my previous post?
Your downloads have been reset. Please let me know if you need anything else at all :)
Kind Regards,
ShaniaB.
Thread: The Nik of time... | Forum: MarketPlace Customers
Glad to hear that you were able to get your items after all! Those after food naps are trouble! Haha! Hope you enjoy the new items :)
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Thread: made a purchase and got a grabbag which is a texture set | Forum: MarketPlace Customers