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165 comments found!
Thread: Carrara 8 pro warning | Forum: Carrara
I tried the beta, no luck there either.
Please explain more about UAC, I'm not familiar with it by the acronym you used.
Thread: Carrara 8 pro warning | Forum: Carrara
I already posted a lot about the problem in a previous thread on this forum.
There simply isn't much more detail I can give about the problem for one simple reason:
I launch it, and it crashes instantly, in less than one second - not even completing showing the start up splash screen. That means there's not a lot to work with in terms of making adjustments. While I sympathize with needing reproducability to fix errors, this constitutes a pretty major flaw for which they offered no helpful suggestions.
My version of Windows 7 is vanilla-generic, right out of the box. I have not made customizations to the operating system in any way that should need any adjusting.
My personal suspicion is that the issue is one of compatibility with my video card, but they offered no insight on that either, and I'm afraid that would be a coding issue, not a settings issue.
Previous versions of Carrara worked fine on the same machine, and even the 32 bit version works fine on this machine. I'm not running anything concurrently with Carrara that should have even a remote chance of interfering with its operation.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
I left the machine with the tech guys. It will be some time before I know any more from them.
I will report it here for anyone interested.
I'm 99% certain it is not a hardware issue with either my computer's main hardware or the graphics card. The problems only came about with respect to the update and my attempted rollback. Everything else had been operating 100% perfectly.
I could not get any configuration of Windows 7 to launch properly after the rollback to the old restore point, and I strongly discourage anyone from relying on the restore point if any updates have altered your registry with respect to video drivers.
This is now two issues, one with Windows 7, and one with Carrara.
I agree with what was said just above: I know for a fact Carrara does NOT uninstall cleanly.
And if it is actually leaving additional hidden keys that do not uninstall or reinstall properly, I'm really angry at DAZ, and their needs to be a complete and clean uninstall tool made for it.
It has now been two full business days without a response from DAZ support (other than an automated acknowledgment), which tells me they're either busy with issues, or else they're stumped by my problem. Either way is not good for me.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
I already tried that, too.
I booted from the disc, but the system disc for Windows 7 offered no repair options.
It only offered the option of doing a new install of the operating system, which would overwrite the hard disk.
I don't want to lose all my unbacked data on a perfectly good hard disk when the only thing wrong on the entire setup is one stupid registry setting involving the video card that makes the entire desktop unseeable.
I may have to do this, but if I do, the entire thing will have been ten times the agony it should have been.
I'm taking the machine in for service now, hoping that techs there have other ideas.
Word of advice to all : Do NOT believe windows when it says you can easily revert to a restore point. Obviously you can't, if your rollback has glitched the registry somehow.
I'm still really angry at DAZ, NVIDIA and Microsoft.
And DAZ still has not replied to my original request for help, which is now almost a moot point.
Eventually if I get Windows restored, I still will have a Carrara issue.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
In answer to the last question, Carrara 8 pro is a new install for me. Everything's new on this machine in an fresh upgrade of several pieces of graphics software and a move up to Windows 7. I have some Carrara plugins, but I had not even installed them yet.
But unfortunately things have now gotten even worse.
While trying to diagnose the problem, I tried to roll back Windows 7 to previous restore point, and doing so seems to have blinded my graphics card. Apparently, going to a restore point back past a graphics card update is a no-no, because now the entire operating system boots up blank (black screen, unresponsive). I can't get a default VGA to come up, either.
The hardware is all near-new, so I'm relatively positive it's not that.
The agony is, I can't reset back to my current registry restore point like they promised it could do, because without a functioning graphics setup, I can't see my desktop and can't issue any commands to get it to revert.
I'm going to have to take the machine in for service tomorrow and pray that they can use some tools I don't know to see what they're doing and undo this mess.
I don't know who to be angrier at, DAZ, NVIDIA, or Microsoft, but software really should not cause this kind of nightmarish collapse.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
Yes, It's possible that the C++ part of the update is the problem.
But if it is, why didn't everyone else's copy of Carrara break when they got the update?
Why just on my computer?
One would think more people would be reporting a problem if the update broke everyone's Carrara, so most likely it did not.
I don't personally know how to revert to an older version of my operating system ... I know it creates a restore point and that it's possible ... but I don't really WANT to revert my operating system back. For one thing, there are important security patches in those updates that I need.
What I need is for Carrara to be fixed relative to Windows 7, not Windows 7 relative to Carrara.
And I'm still not even sure that the update was the issue.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
The video card driver is the most recent available, just re-installed today to make sure.
Windows 7 is completely up to date with the latest downloads from Microsoft.
All my other high-end graphics software (Poser 2010 pro, ZBrush 3.5, Hexagon 2.5) is working perfectly fine.
Nothing has been installed after Carrara ... because I have re-installed Carrara completely several times today.
Carrara did work previously on this machine with this hardware and system configuration.
It stopped working suddenly, and the only change was the latest system updates from Microsoft. But I can't see anything in those updates that would have caused an issue.
I have tried changing some settings on the NVIDIA video card's options, but no combination seems to have any effect -- and why did it work before but not now? It doesn't make sense.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
Follow up:
Carrara does not uninstall well ... it leaves a whole slew of folders and orphaned files.
I manually went in and removed all traces of it I could find after uninstalling it.
I then also did do a registry scan and fix (with CCleaner).
It had left a bunch of orphaned registry items as well, which CCleaner fixed.
After all this, I reinstalled Carrara for the umpteenth time, as administrator.
And it STILL crashes instantly on launch, leaving no error message or helpful info as to what is wrong.
I'm really fed up after a whole day of trying to fix a program that was working okay then just quit with no explanation whatsoever.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
I appreciate the idea, I am really terrified of doing anything to the registry.
A couple of years back I did one edit to my registry, following explicit instructions from MacAfee to "fix" a screw up of theirs in their stupid anti-virus program, and it lobotomized my operating system and caused a nightmare requiring paid techs to fix. They just shrugged and said "oops".
If DAZ has written code that can't clean up after itself properly (which I'm starting to suspect, since all my other major graphics software, including Poser and ZBrush, run fine) then I want to hear it from them personally what I need to do.
Man, this is SO frustrating.
I do not have an unusual or atypical setup in any way shape or form: All my settings and hardware are largely vanilla. WHY do I always end up being the one guy who ends up with the "test case" for an unknown software glitch?
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
I frequently run a program called CCleaner that among other things, cleans out the Windows Temp folders you mention.
I was pretty sure that wasn't the issue, but I ran it anyway after your email and still get the same no-launch problem from Carrara.
Thread: Carrara 8 pro crashing on startup - Help? | Forum: Carrara
The event viewer tells me nothing.
Apparently no error or info is reported when the failed start up occurs.
I've tried repeatedly and no new log entries of errors or any info at all appear.
As to running as administrator, yes, I've tried launching the program as Admin as well, and no, unfortunately, that doesn't make any difference.
I appreciate these ideas... I wish they helped... any others?
Thread: newbie-ish question about V4 and M4 clothing | Forum: Poser - OFFICIAL
Thread: Anybody know about Associated FX? | Forum: Carrara
If that's the case, I certainly hope some of the other Shader Writers here will take note of the one that were formerly available there and write some similar ones to be made available somewhere.
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Thread: Carrara 8 pro warning | Forum: Carrara