It used to be you got X points for $1 spent if you were on prime and X points for $1 spent in the store. The lack of new content showing up in the store isn't helping much either. One of the high points of Renderosity was that there was always new products being posted over the course of the day and made it worthwhile to check the site over the course of the day, unlike Daz which just dumps new products in the morning and that's really it . Now I feel like it's a tiny handful of items a day if even. Hoping you guys get your bearings and more vendors back soon.

As can I. Thank you, Renderosity. As a long time 3D content purchaser, I greatly appreciate how often you go to bat for your customers. You really DAZzle us with your customer service, unlike another store ;)

I actually found this thread because I have the same issue too. I really love Blacksmith and even though I have substance painter and zbrush, I tend to use Blacksmith for basic fixes. It also has unique features that other programs don't, like overlay an image on a obj and then have it update the texture align the image perfectly. Great for trying to overlay names, numbers and pictures on T-shirt textures.

Thank you for fixing that for me. I appreciate that greatly and the customer service Rendo gives :)

Strangely, no. I get the sales notifications and the notifications that this thread was replied to, but no notice of an update. I do see it in my account though.

Thank you kindly.

jennblake posted at 9:21PM Sun, 22 March 2020 - #4384215

The product was re-released on the 18th and marked as updated and a notice sent to all buyers. Did you receive that notice?

Look in your account under Items list and updated...and download the new files for this content.

jennblake posted at 5:59PM Thu, 19 March 2020 - #4382040

We're contacting the vendor as I type this.

Pamawo does very large sets..and many items at the same time. That is not an excuse...but I can see it happening as it did here. Again, we do apologize. The tester is already working on getting this corrected and the items have been pulled from the marketplace until this issue is corrected. We take product quality seriously.

We will let you know as soon as it has been corrected and the new files are available for you to download.

Again, any update?

Any update on this? It's been over two weeks now

I'm happy waiting for the vendor to fix. Like I said, it's just such a glaring issue, it was hard to imagine how it would have slipped past both the vendor and then quality control.

Is there any update on this? I still can't checkout with Paypal. I get the same error as everyone else.

I'm really surprised you guys haven't fixed this yet as we can't spend money. Since you guys had a huge issue with credit cards and hacking last year I have no faith in using my credit card on this site.

Can we please get a status update on fixing this?

Thanks.