Thanks for taking care of this.  Excellent customer service, as always!

Thank you.

Quote - You are allowed 1 of each product in the grab bag including the GC's.

This isn't stated anywhere, even when I specifically asked in this thread.  Now I am stuck with a bunch of items I don't need and only purchased to clear out the grab bag items and get to the gift certificates.

I think in all fairness, RMP should either:

a) honor the gift certificates for those last 2 purchases, where I got nothing from the grab bag or

b) allow me to return the un-needed items I purchased to try and get the extra gift certificates.

Thanks, but I checked there already.  I did get one GC through dumb luck while clearing out the list, and it was listed in place of the download link on the order, and they sent an email notifying me of the GC.  For the last 2 after I cleared out the rest of the grab bag items, nothing, just a blank line, no email, no new GCs.

This isn't working.  I purchased enough items to get all the available grab-bag items and since then I have placed 2 orders and they both show a blank line where the free item should be.  Why am I not getting my gift certificates?

Nothing is showing the sale price for me right now.