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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Request for reset of old purchase

kjer_99 opened this issue on Oct 23, 2005 · 3 posts
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kjer_99 ( ) posted Sun, 23 October 2005 at 12:46 PM · edited Fri, 11 October 2024 at 6:15 PM

Hi!, on 10/28/05, I purchased RTproductions M3/M2 Mountain Man product. My Poser 5 totally crashed and I cannot locate a backup copy of that item in my backup disks. When I went back to download it from my Past Purchases list, I noticed that there were no more downloads available. Would you be kind enough to reset it for me, please? Thanks!

Jeremy

ClintH ( ) posted Sun, 23 October 2005 at 12:50 PM

Hi Jeremy, Your download has been reset. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Tue, 25 October 2005 at 5:55 PM

They should all be available for download even if the merchant is no longer with us or if the product is no longer available in the MarketPlace. I do recommend archiving all purchases once DL'ed ... just in case. :) Ok - Your downloads have been reset. Thanks for shopping with us. Clint PS - I deleted your list of products. Your purchase history doesnt need to be made general knowledge.

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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