Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Just to clarify, there are two different things going on at the moment, one being the 50% sale on shippable items in honor of our coming office move and then there is a 10% off $10.00 or more coupon as well. The sale on the shippables isnt' a coupon but a 50% off sale.
If you are using the coupon then the standard restrictions do apply which is noted on the Front page article and in the coupon that went out via email.
Those restrictions for the coupon are below. Hope this helps clarify:)
*Not valid toward the purchase of Magazines, some shippable items, Tutorials, Gift Certificates and Software
Coupon valid at the time of checkout only.
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Hi there,
I was making a purchase totaling $42.00 and applied the coupon code but kept getting $0.00 and something about "...not meeting the requirements ..." or some such and nothing was subtracted from my total.
I thought I had the code wrong, so I copied and pasted it, got same result. Looking at the Rosity e-mail it says "All purchases over $10.00."
Could this be a glitch or could it be that since one item was on sale it didn't go through ... or ....?
Help. LOL.
Thanks in advance.
Larry F