I recently experienced catastrophic hard drive failure.   I thought I was safe, having had backups across several DVDs, but something went wrong, and they all have a bunch of errors, if they aren't downright unreadable.

I can, if you would like me to, go through and list which things I actually can't download (I had sort of started to get what I could, anyway), and I'm not trying to be lazy or a pain in the posterior, at all, but thought it would be a little easier to just ask that they all be reset.

Again, if this is a problem I certainly understand, but if you can do this it will be so greatly appreciated.  :)  And this time, I'll back them up on DVDs and on my other machine.

Hello,

I have reset your downloads for you as you requested.

Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.

Thank you and have a nice day!

Thanks so much. 

Renderosity has always, in all the years I've been a member here, had the most awesome customer support!

Awww, thanks you so much for all the kind words.

You are very welcome and have a nice day!