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DAZ|Studio F.A.Q (Last Updated: 2024 Sep 17 12:29 pm)
Subject: Status Update from DAZ
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Quote - > Quote - A couple new products are up! DzFire's Terra RVR ( http://www.daz3d.com/shop/new-releases/terra-rvr ) and another $1 beta-bait, R&R Time ( http://www.daz3d.com/shop/r-r-time ).
I'm half tempted to sign in for those $ items; Aiden's textures are stunning...but alas, I don't have M5 for the shape & it doesn't say if the textures would just work on Genesis without M5's UV. :unsure:
So I think I'll wait until Daz officially gives the all clear on the store & the forums are launched before making any purchases. Since RawArt's little contest, I've got my eye on those fantasy shapes for Genesis. :biggrin:
I went ahead and bought aiden on the theory that I would probably get m5 sooner or later, and I can tell you that the texture will not work w/o m5 UV set. I tried ;)
Last week's PlatClub items are up:
- GIS Skyway Expansion ( http://www.daz3d.com/shop/new-releases/gis-skyway-expansion )
- Soothsayer for Fortune Teller 1930 ( http://www.daz3d.com/shop/soothsayer-for-fortune-teller-1930 )
- MFD for Genesis Wonderland Expansion ( http://www.daz3d.com/shop/new-releases/mfd-for-genesis-wonderland-expansion )
˙ʇɥƃıs ɟo ʇno ʇsnɾ `ɹoɹɹıɯ ǝɥʇ ɟo ǝpıs ɹǝɥʇO
Quote - Blaine Furner just posted an update on Face Book which should address some practical issues: cs@daz3d.com is the address to use for customer service until we get the support ticket system back on line. They will handle technical issues such as broken installers. If you have a sales type question, it can be addressed via support@daz3d.com When we have the ticket system back up and running we would ask that you use that system. But this will work for now. Gift Cert Issues go to aanderson@daz3d.com (DAZ_Ann). You can access the old forums (without the ability to login, and in a read only state) at http://forumarchive.daz3d.com/. We have the web team working on the store issues first, the customer ticket system second, then the forums.
Thank you Richard for this information, I am not able to find this info on the facebook page, but I understand a thread was removed, maybe it was part of that. I pointed a facebook member query about GC to Ann so glad i got that right!!
Is it possible for the above to re-posted to the facebook page at all?
Cheers Ian :)
I take my wooly hat off to you all, working on getting the new site up and all, but I hope you're all getting plenty of sleep between the chaos (you probably need the beauty sleep anyway).
But hurry-up, because I hate to think what this is doing to my Peasant Girls, all this time without being able to speak to me.
Quote - Well, I understood it to have been posted on FaceBook but since I don't have an account I didn't check. I do hope I haven't leaked top-secret information that wasn't for sharing .... ... fortunately I ddi run this past Blaine before I posted, so it should be safe.
Hi Richard I found it buried in what is becoming a longish thread, is it possible for Blaine or someone else to do a new seperate post, I have just copied and pasted it as a comment for another facebook member :)
Cheers :)
FYI: anyone resetting older installers may have problems. Spoke with Jared at DAZ, says they are working on that as well, but unfortunately does not have a timeline. Just keep trying.
Just a comment I feel strongly about. Yes to the fact that this is a business ... but we can still be kind because businesses are comprized of people and there can be problems. WE can't just rant and expect everything to be perfect and take our busness elsewhere because of it. I've been loyal to several stores ... and unless there are consistant errors I do give people a break. I'm not "cutthroat" and it's sad when people are.
Jut my oppinion.
Boni
Boni
"Be Hero to Yourself" -- Peter Tork
You dooon't.............have............to live like a refugee.
..................................................Don't have to live like a refugeee.
But now that I've hung out here, I like it, and will try not to be a stranger.
"No, please, be a stranger."
Who's going to make the first "Thanks for all the fish" reference?
.
Quote - Just a comment I feel strongly about. Yes to the fact that this is a business ... but we can still be kind because businesses are comprized of people and there can be problems. WE can't just rant and expect everything to be perfect and take our busness elsewhere because of it. I've been loyal to several stores ... and unless there are consistant errors I do give people a break. I'm not "cutthroat" and it's sad when people are.
Jut my oppinion.
Boni
And businesses count on that kind of behavior. Being kind to a business never pays off. All you are doing is reinforcing bad behavior.
Always remember - right & wrong & morality NEVER enter a business decision. That is the FIRST lesson you learn in business 101.
You have to deal with business in a cuthroat manner, because they certainly will with you.
Ask the Poser folks if their long-term loyalty to DAZ has paid off.
Quote - And businesses count on that kind of behavior. Being kind to a business never pays off. All you are doing is reinforcing bad behavior.
Always remember - right & wrong & morality NEVER enter a business decision. That is the FIRST lesson you learn in business 101.
You have to deal with business in a cuthroat manner, because they certainly will with you.
Ask the Poser folks if their long-term loyalty to DAZ has paid off.
Complete rubbish !
A little courtesy when dealing with a business and its employees is ALWAYS a good idea.
Example: I recently had some maintenance done on my car. I took it to a garage that I have used for some years because I know as a business they do know right from wrong and won't 'invent' faults so that they can charge more to 'repair' them.
Try using your approach in restauraunt and you might well find yourself getting a little extra from the kitchens lol
As a long time Poser user and DAZ customer I am quite happy with DAZ, but less happy with Smith Micro as they have FAILED to keep up.
I am so turned off by the new Forum. It is so plain. I tried to post there....I logged in, replied to a post (clicked on Submit Post) and received this message:
This page is only accessible to logged-in users with proper access privileges
Perhaps I've been banned. (I didn't receive an email stating that I was).
Quote - > Quote - And businesses count on that kind of behavior. Being kind to a business never pays off. All you are doing is reinforcing bad behavior.
Always remember - right & wrong & morality NEVER enter a business decision. That is the FIRST lesson you learn in business 101.
You have to deal with business in a cuthroat manner, because they certainly will with you.
Ask the Poser folks if their long-term loyalty to DAZ has paid off.
Completely agree!
And no my long-term loyalty to DAZ did not pay off, so I shop elsewhere.
Vive Bene. Spesso
L'Amore. Di Risata Molto.
Live Well. Love Often. Laugh Much.
Quote - I am so turned off by the new Forum. It is so plain. I tried to post there....I logged in, replied to a post (clicked on Submit Post) and received this message:
This page is only accessible to logged-in users with proper access privileges
Perhaps I've been banned. (I didn't receive an email stating that I was).
No, you aren't banned - but the log in has been a bit sensitive (the time-out is much shorter than on the old site, but it seems to be more than that).
Quote - FYI: anyone resetting older installers may have problems. Spoke with Jared at DAZ, says they are working on that as well, but unfortunately does not have a timeline. Just keep trying.
Just a comment I feel strongly about. Yes to the fact that this is a business ... but we can still be kind because businesses are comprized of people and there can be problems. WE can't just rant and expect everything to be perfect and take our busness elsewhere because of it. I've been loyal to several stores ... and unless there are consistant errors I do give people a break. I'm not "cutthroat" and it's sad when people are.
Jut my oppinion.
Boni
Thanks for this because I've been going crazy trying to download an older resetted item. Something is downloading but the installers are corrupted. I amnot wasting anymore download attempts until this gets cleared up.
Ok this is ridiculous! I logged in again, tried replying to a post, and received the same message again! This is frustrating! It seems that I'm not permitted to post there! I've waited and waited for the forums, and now that they're online, I can't access them! Why are all the members who are posting permitted to post, yet I'm not!?
The scary thing to me is that when I went on the new site from a different computer that I hadn't accessed in a month or so, I still get the green alien. How many people out there who don't use forums elsewhere are continuing to believe that the Daz website is still completely down? I'm sure many of them won't think to clear their cache or cookies, they will just take the under construction page as gospel.
If I were Daz, I'd be updating that page to tell people to clear their cache and delete their cookies...
Quote - The scary thing to me is that when I went on the new site from a different computer that I hadn't accessed in a month or so, I still get the green alien.
It might not entirely be a cookies/cache problem. I cleared mine before the first time I went onto the new site, and it's still frequently all worng. I'm convinced the site isn't assembling new pages from the current store database, it's pushing old cached pages — cached at their end, not our browsers — and the same seems to be happening now and then with whatever flag is used to display the "site down" page. I think I saw this behaviour during the brief downtime yesterday (late afternoon Friday DAZ time). Frequent use of the "reload" button seems to help... most of the time.
[quote
And businesses count on that kind of behavior. Being kind to a business never pays off. All you are doing is reinforcing bad behavior.
Always remember - right & wrong & morality NEVER enter a business decision. That is the FIRST lesson you learn in business 101.
You have to deal with business in a cuthroat manner, because they certainly will with you.
Ask the Poser folks if their long-term loyalty to DAZ has paid off.
Might ask us about our long-term loyalty to smith micro, too... They often put current versions of poser on sale for the upgrade price, but don't lower the upgrade. No, kindness to business' is seldom rewarded other than as a marketing ploy.
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Completly off topic - but Beth, I love your signature!
Spit - I completly agree. It's becoming a compulsive habit just to check to see if they're back up yet.
And I'm hoping that Daz fixes the store first and foremost - and I'm gonna take a very odd stance and wait. Patiently. :huh: Cause even if they don't read the threads here, I don't think they need any more bad vibes sent their way. Good luck, Daz, and I'll see you there when the store is fixed and ready to go! :biggrin: