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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 24 9:46 pm)

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Subject: Please refund

DigitalDreamsDS opened this issue on Oct 25, 2012 · 4 posts
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DigitalDreamsDS ( ) posted Thu, 25 October 2012 at 8:09 PM · edited Sun, 22 December 2024 at 8:26 PM

Order number 112212823

I contacted the vendor, and she approved the refund.


TinaK ( ) posted Fri, 26 October 2012 at 1:22 PM

Hello,

The vendor has not approved your refund.  As this is a tutorial and once you have "read" it you really can't "unread" it and the knowledge from the tutorial can still be used.  The vendor feels as in the case the refund is not valid.

 

You are welcome to contact the vendor for further discussion if needed.

 

Thanks

TinaK

Tina Kaylor

Community Manager

DigitalDreamsDS ( ) posted Fri, 26 October 2012 at 8:32 PM

I thought the product could help me with texturing... but this is information I already know.... I mean I MAKE my own products and textures already...

In buying this product I thought It would give me more tips and/or tricks so to speak, and it didn't. I would be willing to get half of it back at least.


TinaK ( ) posted Fri, 26 October 2012 at 8:49 PM

Hello,

I understand your concerns but you will still need to communicate with the Vendor as they will be the one to approve a refund.

Thanks

TinaK

Tina Kaylor

Community Manager

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