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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Unpaid= no shipping

Amethst25 opened this issue on May 12, 2013 · 5 posts
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Amethst25 ( ) posted Sun, 12 May 2013 at 5:38 PM · edited Sun, 17 November 2024 at 5:28 AM

Hello,

I tried to make a purchase today and use the mother day coupon.  Everything went along just fine but I was never taken to the Pay pal screen to acually make the payment. Now I see unpaid no shipping and no way to make the payment.  HELP.. I really don't want to miss this coupon..

 

112329717 - $102.94 - 05/12/2013

 

Thanks for your help!

My Rendo Gallery

My DA Gallery

AmandaC ( ) posted Sun, 12 May 2013 at 8:44 PM

Hello, 

     It appears you had choosen to pay via cash/check/money order and that is why your downloads are unavailable and you were never taken to the PayPal screen. 

I am able to delete this order for you so that you may change your method of payment, but I am unfortunately unable to change this payment method and keep this order. :(

I am emailing the email address we have on file with the items that were included in this order so that you won't have to find them again. 

Thank you,

AmandaC

Amethst25 ( ) posted Mon, 13 May 2013 at 7:06 AM · edited Mon, 13 May 2013 at 7:10 AM

That explains it.  I feel stupid now.. Thank you for your help!

One more thing would I still be able to use the mother's day coupon?  

My Rendo Gallery

My DA Gallery

AmandaC ( ) posted Mon, 13 May 2013 at 10:02 AM

Hi :)

Did you receive my email? 

Amanda 

Amethst25 ( ) posted Mon, 13 May 2013 at 6:29 PM

I just checked again after work and I don't see anything from you.  What email address would it come from?

I did check my spam folder as well.

 

My Rendo Gallery

My DA Gallery

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