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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

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Subject: Order #: 113283022

RubyTuesday70 opened this issue on Jan 01, 2019 · 3 posts
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RubyTuesday70 ( ) posted Tue, 01 January 2019 at 3:21 AM · edited Sun, 22 September 2024 at 7:43 AM

First of all... Happy New Year!!!!!!!

I placed one last order last night ( Order #: 113283022 · Purchased on Dec 31, 2018) except for some reason my payment wouldn’t go through. I think there was a glitch with my banking website because I was not able to access my account either when I went to check if something was wrong (I knew that I had a sufficient amount of money on that card to cover my purchase). In fact this morning everything is back to normal, I was just wondering if I will still be getting double reward points for that purchase?

Thanks in advance for your help. Regards, Rosy

PrestonW ( ) posted Tue, 01 January 2019 at 8:51 AM · edited Tue, 01 January 2019 at 8:51 AM

Hi, I deleted that order so you can re-purchase it using the payment method that works best for you. But you will not receive double points!

RubyTuesday70 ( ) posted Tue, 01 January 2019 at 10:05 AM

Ok, Well I wanted to take advantage of the double points and since they probably won’t be valid on the new order then I will put it off for now. Thanks anyway! Happy new year!

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