Renderosity Forums / Poser 12
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Poser 12 F.A.Q (Last Updated: 2024 Dec 22 9:02 pm)
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Subject: How to use the P12 embedded store?
I had that problem. I can sign into Rendo with my email address or my username, but the Purchases tab only takes my username. Are you using your email address on the Purchases tab?
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I tried several times, on two workstations, so I don't think it's misspelled. Caps Lock is off. I used my Rendo username & password; I also tried email & password. I also whitelisted R'osity in Kamo.
Am I correct that I am supposed to use my R'osity username and password?
Poser 12, in feet.
OSes: Win7Prox64, Win7Ultx64
Silo Pro 2.5.6 64bit, Vue Infinite 2014.7, Genetica 4.0 Studio, UV Mapper Pro, UV Layout Pro, PhotoImpact X3, GIF Animator 5
I see you're using Windows 7. I wonder if that's the problem. Poser is supposed to be Win 10 and up. I know it works on 7, but maybe there's an issue with this part of it. Do you have a computer with win 10 you can try? Otherwise, you might need to talk to support.
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I use Poser 13 and win 10
RedPhantom posted at 3:07AM Mon, 26 April 2021 - #4417673
I see you're using Windows 7. I wonder if that's the problem. Poser is supposed to be Win 10 and up. I know it works on 7, but maybe there's an issue with this part of it. Do you have a computer with win 10 you can try? Otherwise, you might need to talk to support.
Yes, I know it's Win10+, that's why I pointed out that I'm on Win7. But, I tried the "included" radio button, and I can download and install with that. So, the point of failure is the login of the Renderosity radio button. It may indeed be a Win7 issue. I don't have a Win10 machine; I'm saving up and planning a Win10 workstation (hopefully with RTX 30XX GPUs), but until then all my machines are Win7.
This may sound stupid, but how do I contact support?
Poser 12, in feet.
OSes: Win7Prox64, Win7Ultx64
Silo Pro 2.5.6 64bit, Vue Infinite 2014.7, Genetica 4.0 Studio, UV Mapper Pro, UV Layout Pro, PhotoImpact X3, GIF Animator 5
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I recently purchased some content at R'osity's marketplace. For the Python utilities, I've installed manually, and I've used the P12 "install from zip archive" method.
Now I was going to try the embedded store. In the library window, I changed from the library tab to the purchases tab. This login UI appears.
I fill in the username and password which I use at the Renderosity marketplace. It responds with Unable to login with username/password.
What am I doing wrong?
Note: My workstations are Win7.
Poser 12, in feet.
OSes: Win7Prox64, Win7Ultx64
Silo Pro 2.5.6 64bit, Vue Infinite 2014.7, Genetica 4.0 Studio, UV Mapper Pro, UV Layout Pro, PhotoImpact X3, GIF Animator 5