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Vue F.A.Q (Last Updated: 2024 Oct 26 8:50 am)



Subject: I'm disappointed :-(


Singular3D ( ) posted Wed, 29 June 2005 at 3:07 PM · edited Thu, 07 November 2024 at 10:50 AM

I did see the voucher for Vue 5 Infinite in 3D World. I always didn't like the high European price for Vue, but I bought Vue 5 Esprit anyway. Now I found out, you cannot use the voucher for the Upgrade. Wish I hadn't bought Vue 5 Esprit. I really don't understand e-on's politics anymore. Seems they lost a customer again...


Antycon ( ) posted Wed, 29 June 2005 at 3:46 PM

Try to contact them, it is possible that they will do something for you.


bruno021 ( ) posted Wed, 29 June 2005 at 3:47 PM

You really needn't be disappointed, since nobody has been able to use this voucher, because the store simply does not exist! (yet)



bruno021 ( ) posted Wed, 29 June 2005 at 3:49 PM

Oh, sorry, I hadn' read properly, thought you ware talking about Cornucopia.



lanaloe77 ( ) posted Wed, 29 June 2005 at 4:29 PM · edited Wed, 29 June 2005 at 4:30 PM

Singular3d, a little off topic but the dragon hall you made and rendered in your gallery looks cool.

Message edited on: 06/29/2005 16:30


Elminster_ZK ( ) posted Wed, 29 June 2005 at 7:38 PM

Well, I have Esprit and I am planning to get Infinite, and checking around, as you undoubtably have, It seems much better than Esprit. I would call them, and try to work something out.

"Walk down the right back alley in Sin City, and you can find anything."


wabe ( ) posted Thu, 30 June 2005 at 12:54 AM

I would really see how you would run a business like that. With all the different law and tax situations, with changing exchange rates between currencies etc etc. Most software i know has a different price in Europe. And even in Europe there are different prices. The voucher at 3DWorld. Has anybody said that it will be usable for the update? No. Become realistic. A project like this is probably paid by the magazine, not by e-on. They sell a hell of a lot more copies of the magazine right now. Because of this voucher and because of the exclusively of the Infinite demo right now.

One day your ship comes in - but you're at the airport.


ShawnDriscoll ( ) posted Thu, 30 June 2005 at 1:18 AM

I thought the voucher was for buying future products from e-onsoftware at a future online store?

www.youtube.com/user/ShawnDriscollCG


wabe ( ) posted Thu, 30 June 2005 at 1:27 AM

Different vouchers i think we are talking about here. One is a price reduction of Infinite for buyers of the 3DWorld magazine, the other is from e-on for buyers of their packages and meant for Cornucopia, the online store that will come (hopefully).

One day your ship comes in - but you're at the airport.


ShawnDriscoll ( ) posted Thu, 30 June 2005 at 1:58 AM

Can't you just upgrade from Vue 5 Esprit to Vue 5 Infinite? Or is that insane to try using Eurocash?

www.youtube.com/user/ShawnDriscollCG


Djeser ( ) posted Thu, 30 June 2005 at 5:04 AM

Attached Link: http://www.e-onsoftware.com/Products/vue5infinite/?Page=15

Yes, you can upgrade, or "sidegrade" as E-on calls it, from Vue 5 Esprit to Vue 5 Infinite. Details of prices are towards the bottom of the page at the link.

Sgiathalaich


aeilkema ( ) posted Thu, 30 June 2005 at 8:56 AM

Glad to hear they've lost another customer. I'm still really hoping they will loose lots of EU customers, so that they will do something about the pricing mess.

Artwork and 3DToons items, create the perfect place for you toon and other figures!

http://www.renderosity.com/mod/bcs/index.php?vendor=23722

Due to the childish TOS changes, I'm not allowed to link to my other products outside of Rendo anymore :(

Food for thought.....
https://www.youtube.com/watch?v=pYZw0dfLmLk


wabe ( ) posted Thu, 30 June 2005 at 9:00 AM

How about moving to US and be happy? Why is gazoline cheaper in Luxembourg than in France or Germany? Does this mean i don't buy it anymore? Or hotel costs, or bread. Or you name it. A complete useless discussion.

One day your ship comes in - but you're at the airport.


martians ( ) posted Thu, 30 June 2005 at 10:56 AM

That's not a really fair comparison. Those are price differences after taxation. Plus, I can shop around for cheaper petrol/hotels/bread. However, annoying as those price differences may be - especially since Vue is shipped from/manufactured in France - just imagine how much fun you'll have with Infinite. If you can afford it, get it.


wabe ( ) posted Thu, 30 June 2005 at 11:19 AM

Ok, how is that? We can buy German cars that are exported to Italy for example and re-imported by other companies for 20% less than the regular German price (and that includes all ex-/import taxes). That is more than normal in Europe. You see it every day. Not nice but that's how it is. When i read software reviews in German magazines they normally have three prices there. For Germany, Austria and Switzerland. Totally normal. Even for Bryce i think - or any other software package i know.

One day your ship comes in - but you're at the airport.


Singular3D ( ) posted Thu, 30 June 2005 at 12:12 PM

No offense wabe, but it's a simple calculation for me. I bought Vue 5 Esprit: 249 Euro Upgrade to Vue 5 Infinite: 399 Euro ----------------------------------- = 648 Euro Vue 5 Infinite: 599 Euro 3D Art Voucher: -100 Euro ------------------------- = 499 Euro So early adopters pay the price. I think that's not fair, and that has nothing to do with different prices in Dollars or Euro. Normally people that upgrade are not punished. They could simply give the voucher also to the sidegraders and I would be their customer. Well I think I ask them... ...and I don't have to accept everything I don't like. I'm allowed to complain. Sometimes this changes things...


bruno021 ( ) posted Thu, 30 June 2005 at 1:04 PM

Special priced software for magazines happen all the time, and I'm glad it does, because otherwise I would never have bought Xfrog 3.5 for 100 euros. Regular price is about 300 euros. Sometimes you're lucky, sometimes you're not. About Vue Infinite, there is another less painfull way to get it: If you have 5 esprit, why don't oyu buy the 4 extra modules one by one, at your own pace, when you can afford it, and then sidegrade from Pro Studio ( what you get when you have Esprit + the 4 modules) for 199 euros? It will cost a bit more in the end, but you don't have to spend too much once. This is how I did anyway.



Singular3D ( ) posted Thu, 30 June 2005 at 1:09 PM

Well, as I heard there is a difference between Studio and Infinite. E.g. Studio doesn't support the eccosystem, which I think is excellent. I got Xfrog the same way :-))


bruno021 ( ) posted Thu, 30 June 2005 at 1:15 PM

See? !!! Upgrading from Esprit to Pro Studio can be done by buying 4 extra modules separately or altogether, and THEN you can sidegrade from Pro Studio to Infinite for 199 euros ( plus tax!!!) It's not cheaper, it's even a bit more expensive this way, but you don't have to spend too much money at once.



Singular3D ( ) posted Thu, 30 June 2005 at 1:19 PM

Ahh, now I get it. Well, have to think about it. I asked E-on anyway. Maybe they have another idea. I'll let you know.


Singular3D ( ) posted Wed, 06 July 2005 at 9:01 AM

Got a response from e-on. Said that this is a special 3D World bonus and that they are sorry they cannot extend it to Sidegrades/Upgrades. Seems quite reasonable what they wrote and I'm not so much disappointed any longer. Said they try also to get a better price for me. We'll see. At least the communicate nicely with their costumers. That's much more than others do.


bruno021 ( ) posted Wed, 06 July 2005 at 11:39 AM

I've always had good feedback from E-on, be it a software problem, or sales questions.



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