Fri, Nov 29, 10:53 AM CST

Renderosity Forums / Vue



Welcome to the Vue Forum

Forum Moderators: wheatpenny, TheBryster

Vue F.A.Q (Last Updated: 2024 Nov 26 6:57 am)



Subject: Totally confused(not to mention disgusted)over the "Final Release"!!!


spider1313 ( ) posted Sat, 24 February 2007 at 4:52 PM · edited Fri, 29 November 2024 at 10:29 AM

All excited to get my new "Final" loaded in...and then this?

Slow doesn't begin to describe it! And before I get too high on my soapbox, I will say that I am running an AMD64x2, 4400+. with 2 Gigs of RAM and I DO NOT have ANY of the Poser connected options clicked on in VUE, BUT I cannot do anything with poser imports(pz3's)...yes, they will load, but then it takes literally minutes for my computer to respond to even a selection, never mind a move/rotate/scale!!

Case in point...I am currently working on an image containing four SP3 blanks(nice 'n lite) fully clothed and textured, one MilHorse and Mapps and Yesitis' barn. In VUE5I (yes! 5 as it still handles selections and such better than 6) it comes in at 142Mb and I can tweak to my heart's content...in VUE6IFinal, get this...a single fae (just the one fae, mind you...no extras) that I can barely select, never mind move, upon saving  weighs in at 133Mb!!!

Am I missing something here, or what?!?!?

Steve


iloco ( ) posted Sat, 24 February 2007 at 4:55 PM

You not missing a thing.  Just how it is.....:(

ïÏøçö


spider1313 ( ) posted Sat, 24 February 2007 at 5:01 PM

Oh?

I feel much better now.

NOT!

Are we (the users) the only beta-testers involved with this whole process?!?

And I am not directing this at you, iloco, as I fully realize that you tell it like it is...or isn't...but this is beyond ridiculous at this point!

Off to hopefully find the second-to-last update that almost fixed 6 and reinstalling<<


iloco ( ) posted Sat, 24 February 2007 at 5:09 PM

Just go to various forums and read what others are having problems with and read.
  Go to e-on forum and spend little time and also here and read the threads and not just what I have said but what others have to say.   My forum has people complaing that I thought would never say anything.
 I try to tell it like I see it and don't hide behind closed doors when I do.  Truth is hard for some to take sometimes. :)
 

ïÏøçö


spider1313 ( ) posted Sat, 24 February 2007 at 5:11 PM

AND....when I did open this scene in 6 pre-release, I would run at 82% resources. In Final, the single fae brings it down to 52% on loading....I am getting a major league stiff neck from shaking my head over this latest SNAFU!!!


spider1313 ( ) posted Sat, 24 February 2007 at 5:12 PM · edited Sat, 24 February 2007 at 5:13 PM

Cross posted there...

I will check around and see if I can't find some consolation at least, since it appears that there are no answers to be had?

Thanks!


iloco ( ) posted Sat, 24 February 2007 at 5:24 PM

You dont ahve far to go to check around... Just look at other threads in this forum. :)

ïÏøçö


dlk30341 ( ) posted Sat, 24 February 2007 at 5:43 PM · edited Sat, 24 February 2007 at 5:44 PM

Hi Spider1313 - I have spared myself this go around LOL - I'm still using pre-lease 1 patch back & happily working along.  I was hoping EON had learned its lesson from the Vue5 debacle - but I can see nothing has changed(and quite honestly this seems to be far worse that V5 release :blink:) - very sad.  So I'll wait till most of this nonsense to be fixed before I load the final. Trying to stay sane this go around ;)

Only problem I have with that pre-release is that importing some Poser models crash vue.  No idea why - I've scoped out the Cr2's/Pz3's & can't see anything that would cause Vue to do this.


spider1313 ( ) posted Sat, 24 February 2007 at 5:53 PM

Hey, Deb!

Long time no see '-)...the only crashes I had in the working pre-release were with V4...NO big loss there as she has no clothes to speak of yet outside of a plethora of shoes and boots...LOL....BUT to be unable to load the simplest of pz3's is beyond me! Ahhhhhh...for the good ol' days of a working VUE4Pro, eh (with the added bells and whistles of course) 8*)!


bruno021 ( ) posted Sat, 24 February 2007 at 6:01 PM

5 poser figures in a scene...fully textured, Hmmm.
Let's do some math.
A 4000x400 texture uses 64 megs of ram (that's a fact), how many different textures are there in your scene, what's their resolution?
Did you import figures as single mesh? Did you check the "collapse identical material" box upon object import?
You have a drop of resources after an object import, does it prevent you from working normally on the scene? Do you get warning messages about low resources? OOMs?



dlk30341 ( ) posted Sat, 24 February 2007 at 6:02 PM

I'm trying to be good Steve LOL


spider1313 ( ) posted Sat, 24 February 2007 at 7:36 PM · edited Sat, 24 February 2007 at 7:51 PM

Quote - 5 poser figures in a scene...fully textured, Hmmm.
Let's do some math.
A 4000x400 texture uses 64 megs of ram (that's a fact), how many different textures are there in your scene, what's their resolution?
Did you import figures as single mesh? Did you check the "collapse identical material" box upon object import?
You have a drop of resources after an object import, does it prevent you from working normally on the scene? Do you get warning messages about low resources? OOMs?

 

Yes! 5 posers in the current scene, and that is not even approaching what I have done previously in Vue5...my gallery here will clearly show that...

Not all texes are 4000x4000(and that's a fact as well)...and even if the one figure I have loaded DID have such large texes, I would expect a bit better response, or AT LEAST the same response I am getting in VUE5I...

No they are not imported as single meshes as they reduces my ability to highlight certain areas of said imports...and I do  collapse materials as a general rule...unless they will need further editing inside VUE...

As I stated above...I believe that not being able to select, never mind move/scale/rotate these imports would not qualify as "working normally"...

And no...I have not stuck around long enough to get OOM's...why should I bother if I can't work with a simple (out of Poser 35Mb) import which inflates to 133Mb in this FINAL FIASCO?? And yes I do realize that the import size is NOT the VUE size, but 3X the size is just a bit too much IMHO...

And please forgive me for the tone of this response, bruno....but I would greatly appreciate if it, if in the future you would not talk down to me in your replies...

I have been with VUE since 4 so I know of what I speak, but I do this for a hobby NOT to get myself worked up like this...

Steve


spider1313 ( ) posted Sat, 24 February 2007 at 7:37 PM

Quote - I'm trying to be good Steve LOL

 

So was I, Deb '-)

Guess it ain't working tho'..

Steve


dlk30341 ( ) posted Sat, 24 February 2007 at 8:15 PM · edited Sat, 24 February 2007 at 8:20 PM

LOL Steve!

What irritates me is this(Stats made up to show a point)......We have 100 Vue6F users that say it's bad & totally fubared...out of those hundred maybe 10 say WHOOHOOO it works for me - all is perfect & wonderful.  Does this sound familiar?  Yes, it does - reminds me of the V5 mess & when all was said & done those that said the program was working, as it turned out the program was NOT working fine - EON released how many patches ~mega eyeroll~ and FINALLY all was solved.

So, I will sit back this time - I know it's better to update so we can find bugs etc etc - but beta stage was over upon FINAL release IMO(at least for MAJOR bugs) Glad I've waited - saves me stress - why does EON do this crap during tax season LOL ;) 

I have to stop now cause I'm getting worked up:scared:  Thanks for this:lol:  Paybacks are hell I hear:biggrin:


spider1313 ( ) posted Sat, 24 February 2007 at 8:25 PM

True enuf...having been through all the previous fiascos I suppose I should know better by now, but obviously I am still a bit naive here...and too optimistic! I understand through my experiences so far that updates will break some things, but to have it totally set everything back is a bit too much for me to swallow...gulp '-)...

Anyhoo that 5 Poser figure scene in VUE5I is now up to 7 with the addition of two MilCats(with DIFFERENT texes) and still running like a charm...LOL...so much for improvement, eh 8*)? LOL


spider1313 ( ) posted Sat, 24 February 2007 at 8:31 PM

"Paybacks are hell I hear..."

Ya mean I won't be adding to my e-on POD collection in the near future? ROFL


dlk30341 ( ) posted Sat, 24 February 2007 at 9:41 PM

ROFLMAO!!!!!  The good old days of Vue4/Pro are long gone I'm afraid :( I could load up a pic in Vue4 big time & not have issues ......

EON better get it together - that's all I can say


bruno021 ( ) posted Sun, 25 February 2007 at 7:22 AM

I wasn't "talking you down", whatever that means ( english is not my mother language), but I'll happily stay away from your posts from now on.



impish ( ) posted Sun, 25 February 2007 at 4:41 PM

"The good old days of Vue4/Pro are long gone I'm afraid"

Funny those were the crash every five minute days on this computer for me.  Vue 6 Infinite on the other hand I can crash but it takes a lot more effort on my part. 

spider1313 I don't think bruno was talking down to you - he was trying to help.  As he points out English isn't his first language but he is one of the people who hang out on the forums and tries to help.  He was asking you about the scene to try to get the information to help you.  Without information anyone trying to help is just guessing at what the problem with your scene is.   You were looking for help - at least thats how I read the last line of your post.

Of course with the way the forums are going pretty soon all the helpful people will have gone away and everyone who just likes to whine can have them to themselves.  Which doesn't mean I don't think there are problems with vue at the moment just that trying to be helpful is a quick way to get kicked around for your trouble these days.

impworks | vue news blog | twitter | pinterest


iloco ( ) posted Sun, 25 February 2007 at 4:50 PM

Not intended as and insult but the vue Pro 4 days with the last updates were crash free for me and not at all like  I am expericing with Vue 6 final.
  Can anyone add as many poser figures as spider1313 did when usingvue 4 Pro.  I think not with Vue 6 final.

  I am all for helping and I hope with enough help we can get Vue 6 Final fixed so its stable and can match Vue 4 Pros ability to make large scenes.

I never did crash much with Vue Pro 4 but its like going around and around with those who say Vue 6 doesnt crash either.
 

ïÏøçö


dlk30341 ( ) posted Sun, 25 February 2007 at 5:06 PM

Impish - IMO - I don't consider it "whining" when people can't get things to work.  Are we all supposed to sit back & say nothing? This product was open beta for months & the final has taken large steps backward in varous areas - the most important being memory handling.  I 'm still using the pre-release - 1 patch back - I had no mem issues in that version so I'm happily "working".

When something is announced as FINAL it should be darn close to it - not go backwards!

What I consider whining is a couple years back when some guy was constantly complaining about blinking stars when EON fixed it & it was proven to be so.  He/She was yakking every week about it.  That is whining.  I was a good "whiner" a year back about copy protection.  What's happening here I don't consider it whining.

It would be nice if we could all be lovey dovey but that's not reality.  I have yet to see any software forum that is how you would like it.  Newtek/Max/C4d etc etc - if they put out buggy software the forums fill up with complaints. 


impish ( ) posted Sun, 25 February 2007 at 5:30 PM

Yup well just shows how while some people have more problems others have less.  A lot of my problems with Vue 4 and early versions of 5 related to a memory issue that e-on managed to get a handle on after a lot of back and forth messages.  There is a part of me dreading replacing my PC in case I hit a similar issue again with a new machine.

Remember its the same from the other side when you say its like going around and around.  Trying to help someone and not being able to find the problem is frustrating especially if you're trying to get information that may let you help but the other person just won't tell you.  The difference is in the end if it's working for you you may think why bother and just stop offering to help when you'll get slapped in the face for it.  No one here is getting paid to help so they may as well go and do something more fun instead.

As to what constitutes whining - certainly your example is true dlk30341.  But so is when every thread about an issue changes from talking about the issue to generic complaining or 90% of the posts saying stuff that doesn't go any where trying to address the problem.  How many of the posts in this thread are actually trying to get at the problem?

How much of this thread is like that?  The first post to actually try to find the cause was Bruno's.  All the rest are just saying "see it doesn't work arn't e-on terrible its being said in all the forums how bad they are in the good old days it all just used to work".  I'm not looking for the forums to be completely lovey dovey.  That would drive me mad.  Sometimes though they go so far off the deep end into a feedback loop of doom and gloom with people feeding off each other.  When someone tries to help their turned into the bad guy and shouted down its gone way past where it ought to be.

And just because other forums are like that doesn't mean I want it to be that way in the ones I read and post on. Anyway I've said my piece I'm off to live in a land of pretty flowers and fluffy clouds I made in Vue 6 earlier ;-)

impworks | vue news blog | twitter | pinterest


CobraEye ( ) posted Sun, 25 February 2007 at 5:50 PM

Seems were are in an endless circle (once again) of whiners, whining about whiners, whining about e-on.

But if you think about it, those who call people whiners are being judgemental, and those who call people judgemental are judgemenatal whiners.  lol

Are the paradoxes and ironies of life neverending...?

Will this continue even after death...?

"And after strange eons even death may die..."

H.P Lovecraft


dlk30341 ( ) posted Sun, 25 February 2007 at 5:59 PM

I do see your point Impish - but sometimes frustration takes over - where else are people supposed to "vent" ?  This form of communication is so diffucult as no one can see other peoples faces/voice tone/facial expressions so a lot is misinterepeted & can lead to serious "debates"  Been there done that & don't like it which is in fact I don't post that much anymore.  My News Years resolution was to stay out of battles/controversies(yes land of fluffy clouds & flowers lol) etc etc - I have failed miserably :(.

As far as helping speaking for myself, I always appreciate help & always say thank you.  

I think the problem with Spider & Bruno stems from the fact Bruno wasn't aware how long Spider has been using Vue & what he has done picture wise - which obviously has lead to issues.

We all get agitated when things don't work and right now NO ONE can help address this issue as this is purely EON this go around.  They admitted it in there tech forums.  That said, the problems stems from the fact they said it would be fixed in the next update - here we are next update released as final & it's NOT fixed - therefore the upset.

Oh and nice python work with the clouds :) Thanks :)


jc ( ) posted Sun, 25 February 2007 at 8:55 PM · edited Sun, 25 February 2007 at 8:58 PM

Good point, dlk. I had not really thought about people's "need to vent" - only about what impish is saying, which i agree with strongly.

I guess people who want to help enough to take aboard some stink in the process will stick around, others who usually try to help will wait for a bit of calm and some will just go away.

Anyway, it's only a software product. Are you going to let a piece of software control your attitude and ruin your week?


Lyne ( ) posted Sun, 25 February 2007 at 10:19 PM

My vue 6 is SOOoooo sluggish with a HUMAN import (see my holy cow post, with pics to compair etc.) but maybe I have not pushed mine enough to crash...I just give up when I can't move my imports and go back to vue 5! :))

I figure...had to TRY the "final"....TOSSED the beta off my machine, it was making me crazy to try it....now the final will sit and wait... I did do a ticket at e-on to help and show them my pictures... may as well try to help....

Lyne

Life Requires Assembly and we all know how THAT goes!


dburdick ( ) posted Mon, 26 February 2007 at 4:00 AM

Here are a couple of things to try which can improve Vue performance:

  1. Turn the Viewport displays to "Filled Box after positioning your characters.  This will basically shut off Open GL inside of Vue.

  2. Turn the undo system down to the minumum amount of undo's.  Currently, he lowest level is one.

3.  Turn off the background draw thread.

Vue 6 still has performance problems with imported Mesh objects although it's very dependent on the type of machine and graphics card combination. 


Traligill ( ) posted Mon, 26 February 2007 at 4:39 AM

Help is great. Absoluteltly for it.!!  Venting is also absolutely appropriate!! as is sharing what is happening to you. Because if we don't how can we tell if it is just us?  I was thrilled to find others were having the light problem because that meant that  e-on would be looking to fix it.  As to letting a piece of software spoil you week, well, it depends on how essientail it is to your livelyhood or quality of life, some of us don't have a huge range of choices and if you are lucky enough not to be one one of those , well keep your fingers crossed or what ever, because you never know what is around the corner!!



silverblade33 ( ) posted Mon, 26 February 2007 at 11:03 AM · edited Mon, 26 February 2007 at 11:04 AM

Stuff happens, ok it sucks the final release is perfect, but...something that may make you think.

I have a rather nasty bloody illness, it hurts, a lot and makes you sick as hell. One doc screwed up and due to his insufferable arrogance, left me like that for 4 years. His boss recently saw me, saw the problem right off and a simple cheap injection once a couple of months makes life livable again, though it doesn't cure or stop all the problems.

Moral being: life could be a hell of a lot worse than having a software problem and they do fix software bugs....
Have a look at Microsoft and Vista, haha...always happens, release of any software is almost guaranteed to have bugs.
Vue6 , so far has been a HELL of a lot less trouble than Vue5I, which was damn near unusable for 6 months. Drove me nuts having to fight and make multiple saves and hope they'd work...grrr.

Ranting is fun, I enjoy it, but E-on are not Satan incarnate...Microsoft maybe but that's another story ;)

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
Tutorials on Poser imports to Vue/Bryce, Postwork, Vue rendering/lighting, etc etc!


iloco ( ) posted Mon, 26 February 2007 at 11:08 AM · edited Mon, 26 February 2007 at 11:10 AM

I bet you feel better now **silverblade33.  What a releif to air it out sometimes. .........lol
Only problem is it didn't help the resourse problem I and others are having with Vue 6 final.
 Glad its not a problem for you .   Wish I could say the same. :)    Enjoy while its working good.
**

ïÏøçö


silverblade33 ( ) posted Mon, 26 February 2007 at 2:25 PM

It was strange how the 2nd build before release, was SOOOOOO much better at memory handling, than the last one, sigh.

And I sitll have damned problem with not being able to use the move/scale/rotate gizmo handles at times.

"I'd rather be a Fool who believes in Dragons, Than a King who believes in Nothing!" www.silverblades-suitcase.com
Free tutorials, Vue & Bryce materials, Bryce Skies, models, D&D items, stories.
Tutorials on Poser imports to Vue/Bryce, Postwork, Vue rendering/lighting, etc etc!


spider1313 ( ) posted Mon, 26 February 2007 at 5:53 PM

I promised myself I would steer clear of any more soap-box action, and I plan to stick to it...but I do want to offer up this suggestion given to me by James (timefighter here in the Galleries), which I have found to be of great assistance thus far. After having done as he details below, not only do I have the ability when working in some moderate size test scenes to select/scale/move, etc items in any of the four views, I was also able to load my latest render into 6IF(yess, there are faeries...yiiikes!, but it IS a gift for my niece...LOL) that I was forced to do in 5I due to the problems I was having in 6IF. It is quite sluggish...and the resources did drop quite significantly, but at least it is a start. So from hereon out...hoping that e-on will correct these ummm...issues...'-)...i will continue to build in 5I and then "attempt" to load into 6IF to take advantage of it's special features.

Below is what James suggests...

"I had similar issues until I completly removed all traces of Vue6 Infinite from my computer and then installed a new fresh copy in a completly different directory. As soon as I did this, the similar problems that you are experiencing stopped. I suggest that you try (if you ahve not already)..."

I hope this may help someone else here as well,
Steve


spider1313 ( ) posted Mon, 26 February 2007 at 5:54 PM · edited Mon, 26 February 2007 at 5:56 PM

@silverblade...I have never been able to use those "gizmo-thingamabobs" so I just got rid of em...and use the good old fashioned method of selecting/scaling/moving.


spider1313 ( ) posted Mon, 26 February 2007 at 6:12 PM · edited Mon, 26 February 2007 at 6:23 PM

Hmmmmmm? Still experiencing big time resource problems here. Just loaded in a recent file, "Rude Awakening" here in the Galleries, that I had done in the "working" second to last update of 6I. When working with it there, if I remember correctly my resources were somewhere in the neighborhood of 60-65%. Upon loading it into 6IF, the resources instantly go down to 11%. After letting it sit for a good 5 minutes, the resources will go back up to ~31%, but once I select anything (which in and of itself) is a 2-3 minute ordeal, they plummet right back down to 10-12%.

Methinks this would be a good night to catch up on some reading '-)...

Steve


dlk30341 ( ) posted Mon, 26 February 2007 at 6:30 PM · edited Mon, 26 February 2007 at 6:31 PM

Will post this here again:

This is from EON tech support:

Quote " We have identified and fixed potential memory leaks regarding Poser import today, but if the problem is not specific to Poser, another problem might still be there. We double checked the code for free resources evaluation, and it is indeed working like in Vue 5 and early Vue 6 builds, so the problem is not related. This is therefore probably some memory leak regarding undo/redo history or something like that."

It has NOTHING to do with anyones system - When I installed Vue 6 Final - I did a total uninstall of V6I pre-release(did this last night)- doesn't matter still the same mess.


spider1313 ( ) posted Thu, 01 March 2007 at 7:54 PM · edited Thu, 01 March 2007 at 7:57 PM

Ok now! Done with that book and ready to get rolling with 6F...but alas I see no action yet from e-on, other than the fact that their forums have been almost completely obiliterated...hmmmm? can you say coincidence?...LOL..so I guess I will just grab another book and check back in in a  few days or so...8*)...

Steve


Lyne ( ) posted Mon, 05 March 2007 at 8:46 PM

I never use OpenGL and always turned background draw off in all of my Vue versions.  I heard there was an update coming so there's hope... there's always hope.
Actually I have been lured back to trying some more test renders in Vue 6 and if anything turns out I will post it, that is if I can get the spectral clouds to render in a decent time.

Life Requires Assembly and we all know how THAT goes!


mapps ( ) posted Tue, 20 March 2007 at 4:42 PM

Wish I could inject some helpful tips on this one but sorry to say i can't. i don't think there is anything i can change on the barn set to make it more responsive in V5 :-(


sandoppe ( ) posted Thu, 22 March 2007 at 4:28 PM

Does this mean that I should not plunk out $200 for Vue 6 Esprit ?  I have an AMD Athlon 64 processor 3200+ 2.2 GHz with 2 G of Ram and ATI Radeon 9800 video card. 

I currently have Vue 4 and love it.  The new version looks wonderful, but I want to be able to import Poser 5 figures from time to time and I don't want a slow boat.   

I cannot find a demo version of the software so I can test it.  

I came here to find out if anyone has tried downloaded the thing, vs getting the boxed version.  But now I wonder if I shouldn't just wait.


Peggy_Walters ( ) posted Thu, 22 March 2007 at 7:02 PM

Bugs are getting fixed.  I would hope in the next week or two things should be very stable.  Look at the galleries and see the pictures being done with Vue 6, then decide if you can wait or not. 

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


sandoppe ( ) posted Thu, 22 March 2007 at 7:42 PM

Thanks Peggy :)  Took a look at the gallery.  Very nice stuff.....especially DOM1.  I love the oil painting look that vue can achieve with landscapes.  A lot more photo realistic images as well.  Looks like Vue 6 will go in my cart, but can I wait???  Well......I've waited this long!  I'm still using Vue 4 :)   I have little patience for bugs I'm afraid.   Are you using Vue 6?  Did you download it or have them send it snail mail?


Peggy_Walters ( ) posted Fri, 23 March 2007 at 7:55 AM

I'm using Vue 6 Infinite download version.  E-on fixes the bugs in Infinite first, then updates from Vue 6 Pro on down.  You guys enjoy a better product since we did most of the testing and bug whacking!  

If you get the download version, a very good book (Vue 6 Revealed) is available for all the Vue 6 products.  Less expensive than getting the box version just because you want a printed manual.  The book will help you with all the new toys available in Vue 6.

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


sandoppe ( ) posted Fri, 23 March 2007 at 7:01 PM

Thanks for your continued responses Peggy :)   Sounds like you have pretty good info where Vue is concerned.   Glad to hear you didn't have any problem downloading what is probably a larger version.   I have DSL and figure downloading Vue 6 should go ok.  I will check into the book.  Normally I install, jump right in and start experimenting.....the learning as you go method..   Vue is so user friendly, that this method of learning works very well.  However, I'm sure the book will be helpful for figuring out some of the more intricate functions found in Vue 6, as well as helping you figure out all the nuances.   The new lighting features will probably be my biggest challenge. 


Peggy_Walters ( ) posted Fri, 23 March 2007 at 7:28 PM

The download went pretty well - there were a ton of us all trying to download on the same day.  I'm sure it will go faster now!  Coming from Vue 4, you'll find that the interface has not changed much at all.  You'll feel right at home.  

That's the way I like to learn too - push all the buttons and slide the sliders!

LVS - Where Learning is Fun!  
http://www.lvsonline.com/index.html


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.