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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)
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Hi gypsyangel,
I have issued you refunds on both orders as per your request. The gallery plus subscriptions normally take 24 hours to process due to them being a reoccurring monthly charge they have to be put into our billing system. There was a delay in processing orders that came through on the 14th and 15th due to our annual admin meetings that were all day both of those days then the weekend being right behind that. We have to be physically in the office in order to process subscriptions due to the billing system input.
Sorry for the inconvenience.
Stacey
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I was not aware that the Gallery Plus sub was going to take some time to get posted. So I ended up ordering it twice And since I can't get anything uploaded for promos (which is the ONLY reason I ordered it) please just cancel both orders.
Order numbers:
111836410
111836411
Thank you. And it would REALLY be nice if you would consider letting merchants post more than once a day for promos. It's your money, too. :-|
Laura