Hi folks. Recently I ran into an issue when I thought I had enough memory to install a very large asset and didn't. Halting the install in DazCentral and uninstalling more assets in DAZ to resume the DL yielded the same result. My solution was to uninstall DAZ and reload fewer assets , as I needed to cull my seldom used asset list regardless. This led to some memory clearance but not much as most of the assets remained on the C Drive but were uninstalled in DAZ.  If I load them in DAZ or Central they once again crowd the drive. I assume its a Register issue but...

What would be the best way to either return the assets to 'installed' status without further memory loss or completely uninstall DAZ and start again. All of my 3rd party content is saved in a ready to go copy of 'My Library' so none of that would be difficult to restore.

Thinking also of running DAZ on a fast portable SSD drive - is that wise?   

Thanks!

This is disc space, not memory. Uninstalling Daz Studio will have no effect on content installs, nor will uninstalling the installers.

From your description I suspect that Daz Studio is not in fact seeing the Daz central/Install manager isntalaltions and as a result when you double-click a product icon it is downloading a fresh copy through Daz Connect (through Daz Studio itself) - were the remaining files in a /data/cloud/ folder? Alternatively, if you've somehow lost the installers record of the files it had placed (the manifests) then it is possible that when it reinstalled it saw the files were already present and, to be sure that it didn't break other content that might be using the same files, when it uninstalled the products it didn't actually remove the files (in which case they wouldn't be in the /data/cloud/ folder but directly in the content directory  used). Without more information it's not possible to offer any conrete advice.

I agree, looks like you're running out of disc space.  You haven't mentioned how big is your current drive.  The other issue, is your content being installed into 2 Libraries instead of 1?  You may be duplicating files in different locations and not know it.  You would need to check that within DS itself.  The remedy would be to upgrade to a larger disc and/or install your content to a secondary or external drive.

Thanks RHaseltine - most everything is in a  cloud file - Documents/My DAZ Connect Library/data/cloud. Thanks so far!

Delete the cloud folder.  In DAZ Studio reset the database, set in preferences to not log on, close the stupid Smart Content pane and use Content Library pane only.

jestmart posted at 11:35 AM Sat, 9 October 2021 - #4428705

Delete the cloud folder.  In DAZ Studio reset the database, set in preferences to not log on, close the stupid Smart Content pane and use Content Library pane only.

Thanks jestmart - will do. I was poised to delete the cloud file at one point but hesitated...feel a lot better about it now. Please note that the rapidity and soundness of the advice here in Renderosity is quite impressive and very much appreciated!  

hborre posted at 10:23 AM Sat, 9 October 2021 - #4428700

I agree, looks like you're running out of disc space.  You haven't mentioned how big is your current drive.  The other issue, is your content being installed into 2 Libraries instead of 1?  You may be duplicating files in different locations and not know it.  You would need to check that within DS itself.  The remedy would be to upgrade to a larger disc and/or install your content to a secondary or external drive.

Thanks hborre - I am indeed low on space on a 1TB drive as this machine was originally intended only for gaming and now rendering has taken over. I keep my HDRIs, textures and lots of '3rd party' content in an F storage drive but I am a sucker for assets on 70 percent off sales with useable props. Planning to set DAZ up in a fast 2TB external drive when things settle down.        

It's probably too late now but you can uninstall the cloud stuff, if you haven't already reset the database since it was installed, by selecting ghe products in the Products tab of Smart Content, right-clicking, and selecting Uninstall. That avoids losing any metadata for your own files.

RHaseltine posted at 4:23 PM Sat, 9 October 2021 - #4428712

It's probably too late now but you can uninstall the cloud stuff, if you haven't already reset the database since it was installed, by selecting ghe products in the Products tab of Smart Content, right-clicking, and selecting Uninstall. That avoids losing any metadata for your own files.

Thanks RHaseltine - deleted the cloud stuff which will cause a prompt to reinstall items required in existing scenes as you've said. Think it might be best to install manually in my Library in future? The convenience of quick DLs through Central is a big help but I do like my stuff in categories of choice rather than looking for them alphabetically in Products after finding in Smart.  Still can't find one set of shaders I use for clear glass. Think it came as a base set in the last DAZ update.

jdwtrxk posted at 7:24 PM Sat, 9 October 2021 - #4428713

RHaseltine posted at 4:23 PM Sat, 9 October 2021 - #4428712

It's probably too late now but you can uninstall the cloud stuff, if you haven't already reset the database since it was installed, by selecting ghe products in the Products tab of Smart Content, right-clicking, and selecting Uninstall. That avoids losing any metadata for your own files.

Thanks RHaseltine - deleted the cloud stuff which will cause a prompt to reinstall items required in existing scenes as you've said. Think it might be best to install manually in my Library in future? The convenience of quick DLs through Central is a big help but I do like my stuff in categories of choice rather than looking for them alphabetically in Products after finding in Smart.  Still can't find one set of shaders I use for clear glass. Think it came as a base set in the last DAZ update.

Interesting that things load into the My DAZ 3d library 'cloud' when they never used to before I reinstalled following the 'memory' matter. Curious how to prevent this. Been with DAZ a bit, but run into issues when I'm out side of my 'covered arc' - more like a driver trying to fix the car rather than a mechanic trying to drive it.. First time I've encountered this sort of problem. 

Central seems to be on the blink - installing pops back to the 'install' tab after a second or two showing the progress tab.  

 

Most likely your paths don't match between Daz studio and the isntall application, so DS can't fibnd the product and when you try to open it the application instead treats that as a request to install. If an installation was recognised by the system then the thumbnail in Smart Content>Products should be coloured (indicating isntalled) and have a downward-pointing triangle in a broken circle at top-right (indicating that it isn't installed through Daz Studio itself).

Thanks Ricard - the products installed are colored and do not have the circle/arrow once installed so they are installed through DAZ. You are right regarding paths - I believe they are installing through My DAZ Connect Library. My C Drive has Daz3D/Applications/Data/DAZ 3D/Content Database/Content Cluster . The files in there are unfamiliar and most of them are recent....this is all new to me. Never ran into this a few years ago when I reinstalled DAZ...

So it is a new path issue and i need to get DAZ to recognize the files in My DAZ 3D Library rather then running them through My DAZ Connect Library.  I checked my installation paths in DIM and Central and they are both C/Users/Public/Documents/My DAZ 3D Library.  That file has all of my assets loaded but I test-loaded an asset in DAZ and it has files in the This PC/Documents/DAZ 3D/My DAZ Connect Library/data/cloud folder. If I remove those files, the asset shows 'colored' in DAZ but DAZ issues a prompt that the file does not exist when applying into a scene. I don't have the cloud folder at all on my other machine in FL. Probably a very simple fix for most folks but....   

My external drive arrived and I wonder if I should run this library through the larger drive?  

RHaseltine posted at 9:22 AM Sun, 10 October 2021 - #4428732

Most likely your paths don't match between Daz studio and the install application, so DS can't fibnd the product and when you try to open it the application instead treats that as a request to install. If an installation was recognized by the system then the thumbnail in Smart Content>Products should be coloured (indicating installed) and have a downward-pointing triangle in a broken circle at top-right (indicating that it isn't installed through Daz Studio itself).

Thanks Richard - please also read the post above as I added a comment without quoting...I have a complete copy of My DAZ 3D Library loaded into a backup storage drive before the last installation. No paths run through it I can see, so I have a means to put everything somewhere if it helps... 

The ContentCluster folder is the database for the Content Managment System, so don't try manually editing or adjusting files in that (you can, and should, back the whole thing up periodically - but make sure that daz Studio, Carrar, and any isntallation tools are closed when you do so or you may get mis-matched files that won't work on restore).

Deleteing /Data/Cloud/ won't do anything useful - it's still in the database and DS will attempt to load the missing files, even if there is an Install Manager or Daz Central instalaltion too. Right-click on the products (you can select more than one) and from the menu click Uninstall to remove the files and their database entries.

To use the files placed by the instalaltion application you need to make sure that both it and Daz Studio are pointed to the right place - so currently you need to be sure that C/Users/Public/Documents/My DAZ 3D Library is selected as a Daz studio Format Content Directory, and probably as a Poser Format Content Directory too.

RHaseltine posted at 3:57 PM Mon, 11 October 2021 - #4428799

The ContentCluster folder is the database for the Content Managment System, so don't try manually editing or adjusting files in that (you can, and should, back the whole thing up periodically - but make sure that daz Studio, Carrar, and any isntallation tools are closed when you do so or you may get mis-matched files that won't work on restore).

Deleteing /Data/Cloud/ won't do anything useful - it's still in the database and DS will attempt to load the missing files, even if there is an Install Manager or Daz Central instalaltion too. Right-click on the products (you can select more than one) and from the menu click Uninstall to remove the files and their database entries.

To use the files placed by the instalaltion application you need to make sure that both it and Daz Studio are pointed to the right place - so currently you need to be sure that C/Users/Public/Documents/My DAZ 3D Library is selected as a Daz studio Format Content Directory, and probably as a Poser Format Content Directory too.

Hi again Richard. Went into Content Manager in DAZ  and the directories listed are:

                C:/Users/Public/Documents/My DAZ 3D Library 

                C:/ Users/jdwtr/Documents/DAZ 3D/Studio/My Library (content from vendors such as Renderosity go into this file.  The Studio subdirectory also contains the My Render Library and My Daz Connect Library folders

 My DAZ Format content files are in C:/Users/Public/Public Documents/ My DAZ 3D Library  (which is inconsistent with the paths in DAZ and DIM/DC. This might be trhe problem? 

Poser based Directories in DAZ Content Manager mirror the above except their positions are reversed in the descending column

Thinking I should adjust either the name of the file in the C Drive or the paths in DAZ/DIM/DC?

Think we're getting somewhere. Thanks for your patience! 

                                                                

Yes, the paths need to match - though you should find that C:/Users/Public/Documents/My DAZ 3D Library and C:/Users/Public/Public Documents/My DAZ 3D Library (assuming the space in your listing is a typo) are the same place, it's just a question of how Windows displays them.

Thanks again, Richard. Found that loading assets from the product tab in DAZ causes files to end up in the cloud - loading from DazCentral doesn't so that end is good to go...the space is a typo.... 

RHaseltine posted at 3:20 PM Tue, 12 October 2021 - #4428823

Yes, the paths need to match - though you should find that C:/Users/Public/Documents/My DAZ 3D Library and C:/Users/Public/Public Documents/My DAZ 3D Library (assuming the space in your listing is a typo) are the same place, it's just a question of how Windows displays them.

See above...:)

So if you install through Daz Central and access the files through the Content library under Daz Studio Formats they load, but if you find the product in Smart Content they don't and instead ask you go online (if you aren't - I do recommend not logging in at all if you are not going to use Daz Studio itself to install) and download them? That sounds as if either Daz Central is not updating the database or Daz Studio is not seeing the updated database, which might well be an issue with security software.

RHaseltine posted at 9:46 AM Wed, 13 October 2021 - #4428872

So if you install through Daz Central and access the files through the Content library under Daz Studio Formats they load, but if you find the product in Smart Content they don't and instead ask you go online (if you aren't - I do recommend not logging in at all if you are not going to use Daz Studio itself to install) and download them? That sounds as if either Daz Central is not updating the database or Daz Studio is not seeing the updated database, which might well be an issue with security software.

It might be security software as I've never encountered these issues before and  I have a new security program installed. I'll check and update. All of the metadata is now loaded into My DAZ Connect Library while the products themselves load 'properly'. A lot of products including hair and some textures need to be loaded by 'merging' rather than simply clicking into place via the Scene Tab.  Products installed while in DAZ require a 'reload'. 

Thanks again!

 

RHaseltine posted at 9:46 AM Wed, 13 October 2021 - #4428872

So if you install through Daz Central and access the files through the Content library under Daz Studio Formats they load, but if you find the product in Smart Content they don't and instead ask you go online (if you aren't - I do recommend not logging in at all if you are not going to use Daz Studio itself to install) and download them? That sounds as if either Daz Central is not updating the database or Daz Studio is not seeing the updated database, which might well be an issue with security software.

Hi again. Set the security to manual and shut off but installing through the Content Library within DAZ (as opposed to installing through DC) still results in the files loading into My DAZ Connect Library as before.  On  a side note, I can move the files from My  DAZ Connect Library to My Library, and remove them from MY DAZ Library which takes advantage of my own Product categorization. I lose the option to type in a 'buzz word' to find something but....

Moron, I told you to set Studio to not log-in and to close the stupid Smart Content pane so you don't actually accidentally install through Connect.

Yes, installing through Daz Studio (Connect) will place the files there. I thought you wanted to use Daz Central or Install Manager, which use a single folder for everything. Either method works, for most things, but there is no point in doing both as then the Install Manager/Daz Central files are just ignored.

RHaseltine posted at 3:17 PM Thu, 14 October 2021 - #4428928

Yes, installing through Daz Studio (Connect) will place the files there. I thought you wanted to use Daz Central or Install Manager, which use a single folder for everything. Either method works, for most things, but there is no point in doing both as then the Install Manager/Daz Central files are just ignored.

I do want to use DC or DIM - don't remember having the products go into My DAZ Connect Library before but it's been awhile since I loaded a product from within DAZ itself. Curious why all the metadata JPEG and JSON files are now in My DAZ Connect Library...don't even have a My Daz Connect Library file on my other machine in FL...thanks as always

jdwtrxk posted at 6:42 PM Thu, 14 October 2021 - #4428938

RHaseltine posted at 3:17 PM Thu, 14 October 2021 - #4428928

Yes, installing through Daz Studio (Connect) will place the files there. I thought you wanted to use Daz Central or Install Manager, which use a single folder for everything. Either method works, for most things, but there is no point in doing both as then the Install Manager/Daz Central files are just ignored.

I do want to use DC or DIM - don't remember having the products go into My DAZ Connect Library before but it's been awhile since I loaded a product from within DAZ itself. Curious why all the metadata JPEG and JSON files are now in My DAZ Connect Library...don't even have a My Daz Connect Library file on my other machine in FL...thanks as always

If you allow Daz Studio to connect to your Daz Account then it will download metadata for everything you own at the time, it uses that so the Install pane can shjow stuff that isn't yet installed (and so that ot knows which products you own and can ask if you want to install missing ones when loading a scene). That is separate from the metadata files installed with content (which go int /Runtime/Support/). If you want to use Install manager then uninstall the connect items (by right-click in the Products list) and don't ket Daz Studio go online (uncheck the always log in box in the Connect dialogue - if you are initially logged in you will first need to use Connect>Work offline.

If, having done that, the content you install using one of the external applications is not showing then we need to figure out what is going wrong. Do the files appear in the Daz Studio Formats tree in the Content Library pane? If not then there is a problem with the paths: If they do then theer is a problem with the Content Management System, between it adn daz Studio or between the isntaller and the CMS (or both).

RHaseltine posted at 1:45 PM Fri, 15 October 2021 - #4428969

jdwtrxk posted at 6:42 PM Thu, 14 October 2021 - #4428938

RHaseltine posted at 3:17 PM Thu, 14 October 2021 - #4428928

Yes, installing through Daz Studio (Connect) will place the files there. I thought you wanted to use Daz Central or Install Manager, which use a single folder for everything. Either method works, for most things, but there is no point in doing both as then the Install Manager/Daz Central files are just ignored.

I do want to use DC or DIM - don't remember having the products go into My DAZ Connect Library before but it's been awhile since I loaded a product from within DAZ itself. Curious why all the metadata JPEG and JSON files are now in My DAZ Connect Library...don't even have a My Daz Connect Library file on my other machine in FL...thanks as always

If you allow Daz Studio to connect to your Daz Account then it will download metadata for everything you own at the time, it uses that so the Install pane can shjow stuff that isn't yet installed (and so that ot knows which products you own and can ask if you want to install missing ones when loading a scene). That is separate from the metadata files installed with content (which go int /Runtime/Support/). If you want to use Install manager then uninstall the connect items (by right-click in the Products list) and don't ket Daz Studio go online (uncheck the always log in box in the Connect dialogue - if you are initially logged in you will first need to use Connect>Work offline.

If, having done that, the content you install using one of the external applications is not showing then we need to figure out what is going wrong. Do the files appear in the Daz Studio Formats tree in the Content Library pane? If not then there is a problem with the paths: If they do then theer is a problem with the Content Management System, between it adn daz Studio or between the isntaller and the CMS (or both).

OK, when I uninstall products loaded from within DAZ (connect) and reinstall when offline, things load fine when I 'follow through' using the clicks provided in Central. These assets also load into scenes without having to 'merge'. This is the way things have been since the beginning, as I have always run offline unless something required otherwise...   

What I think happened was upon reinstalling DAZ, it defaulted into running online and since I didn't see the menu offering to work online or off, I went ahead and loaded what I needed to work. I'll Uninstall the products loaded through Connect and reinstall through Central. Fortunately there aren't that many...I'm assuming that once complete, the files should run through Runtime Support, and the 'My DAZ Connect Library' file can be eliminated. 

My entire My Library works fine.  

I've always managed in DAZ without understanding how it loads assets within its own framework (Connect) because I never used it, and manually loaded third party content into 'My Library' with very few problems. The concept behind loading the entire metadata to facilitate the Install pane makes perfect sense. I use Smart content from time to time, but make more use of typing in a search for desired content. Central does a fair job with that also...

Understanding how Connect works (and to avoid it) is a lesson most learn sooner, but it's never too late...

Thanks once again... 

You can't, I think, have an empty pointer for the Daz Connect data location, but the meta folder should be fairly small and it should otherwise be empty.

Thanks for pointer - :) - I've left it alone for now as with all of the items loaded it's still only a couple hundred megs...will clear and keep the director active when everything's shifted.