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Community Center F.A.Q (Last Updated: 2024 Aug 02 8:13 am)
Subject: ETA on Hivewire purchase history transfer?
From a recent post I saw in the Hivewire Forums this is still being worked on and we just ask that you be patient.
Thank you
Lobo3433
Blender Maya & 3D Forum Moderator
Renderosity Blender 3D Facebook Page
The folks at HiveWire have been in touch with Jenn Blake of Renderosity, and she posted on the HiveWire forums that's it's taking a longer time than originally expected, and the decision to wait until ALL products purchased at HiveWire can be listed in everyone's account here at Renderosity, before notifying all of us that it's been done.
I also sent an email several months ago, and I'm also wanting to see them all in my account here, but this is a huge undertaking, so patience is necessary.
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OK . . . Where's my chocolate?
There's a new announcement at the top of this subforum --> https://www.renderosity.com/forums/threads/2966339/attention-previous-hivewire3d-members
This is very encouraging.
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OK . . . Where's my chocolate?
Well, I finally got mine a couple of days ago. Now to go through them all and make sure everything was moved over.
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OK . . . Where's my chocolate?
They're still working on the transfer, it's just taking a lot longer than originally anticipated.
_______________
OK . . . Where's my chocolate?
If you have not gotten anything, please look at this post at HiveWire:
Note that the post was on December 9 2021. If you sent an email PRIOR to that date and have not gotten products in your Renderosity account, please follow the directions in that post. If you sent an email AFTER that date, please just be patient (yes, I know it's frustrating - I am waiting as well). We appreciate that Renderosity is doing this - it's not something they HAD or HAVE to do - not as though they bought HiveWire. They are doing it to help the former HiveWire customers. They are also doing it while needing to run their own store and forums :) So thanks for your patience!
Cheers,
Alisa
RETIRED HiveWire 3D QAV Director
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I sent a request several months ago, and have yet to receive any reply or see my Hivewire purchases show as bought here at Renderosity. How long does it take?