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39 comments found!
Quote - I see you have a post in the customer support forum and that Clint is helping you.
I checked and the last time that merchant logged in here was April 30, 2006. It's possible they don't even know that their site is off line.
I hope you get it sorted out. I know you will get a refund if you can't get the updates, so don't worry about that. But it is annoying when you find something you like only to find out that parts are missing or unavailable or buggy.
Thank you for the info and sentiment. I've searched the Web and have located several resume postings by Lynn, but they all link back to his (now nonexistent) site and e-mail address. I would like to track these files down--I have an immediate need for them--while at the same time I hope everything is okay with Lynn.
-- WP
Thread: Jonathan Lynn's "Mars Suit for V3" is missing required updates | Forum: MarketPlace Customers
Quote - Hi Wilber, I explained in my E-Mail that you would be properly taken care of if the vendor didnt respond in 72 hrs. I facilitated the communications with the vendor through E-Mail.
Support for products is provided by each individual vendor at Renderosity. If we are not able to obtain support the product will be removed from the MarketPlace and refund will be issued for your purchase.
Thank you for the reassurance, Clint. I have no doubt that Renderosity will make good on the financial aspect. I'm just a little perturbed that it appears to be up to me to track down the vendor.
-- WP
Thread: Anybody have JLynn's "Mars Suit for V3" update files to share? | Forum: Poser - OFFICIAL
Quote - hmm...not sure what to tell you. They take a dim view of sharing of anything, except from the original creator. Good luck tho..
I understand what you mean. I'm not asking anybody to be a pirate; so far as I can determine, these files have always been freely available. I've tried repeatedly to contact Lynn to no avail, and I've advised Renderosity of the situation.
-- WP
Thread: Jonathan Lynn's "Mars Suit for V3" is missing required updates | Forum: MarketPlace Customers
Quote - I'm not sure of an alternative source for the file, but you can utilize site mail to contact the vendor. All you need is their username. Just a thought.
Thanks,
Mendy H.
For what it's worth, I just sent a site mail to "lynnJonathan," though I don't know if that's his username or not.
That said, having spent $15 in an what's turning out to be an incomplete product, I was assuming you guys were already exploring these avenues. No offense, but I don't think this should be my problem to solve.
-- WP
Thread: Jonathan Lynn's "Mars Suit for V3" is missing required updates | Forum: MarketPlace Customers
I heard from Clint today. He's attempting to contact the vendor (Jonathan Lynn). Clint told me to let him know if this isn't resolved within 72 hours.
Note I tried sending the vendor an e-mail myself, which immediately bounced back as undeliverable. The vendor's website is gone as well; I hope he's okay.
Anybody know an alternative source for these ancillary files?
Thanks.
-- WP
Thread: Jonathan Lynn's "Mars Suit for V3" is missing required updates | Forum: MarketPlace Customers
Quote - I'm forwarding this post to the person that can help you.
Hope to have this resolved for you before long. Keep in mind, since it is late, she may not check her email until morning.
I apologize for the inconvenience.
Mendy H.
I understand. Thank you for your assistance.
-- WP
Thread: Paid for order via credit card; now "Download Pending?" | Forum: MarketPlace Customers
Thread: Paid for order via credit card; now "Download Pending?" | Forum: MarketPlace Customers
Thread: Paid for order via credit card; now "Download Pending?" | Forum: MarketPlace Customers
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Thread: Anybody have JLynn's "Mars Suit for V3" update files to share? | Forum: Poser - OFFICIAL