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6 comments found!
Thread: Charged twice...again | Forum: MarketPlace Customers
Thread: Possibly billed twice for an order | Forum: MarketPlace Customers
Thread: No grab bag item offered | Forum: MarketPlace Customers
Thread: No grab bag item offered | Forum: MarketPlace Customers
This is what my order looks like, so no, not looking in the wrong place (but I do thank you for your response, as that was a possibility!). The Grab bag is clearly present, but no download link is there. It's just a computer glitch that needs to be fixed. It's not a big deal for me, but I am not the only one being affected.
Thread: Site Technical Issues and Bug Reports | Forum: MarketPlace Customers
My order just vanished, says there is no record of my order I placed today. I managed to download one of the four items before the order went away. I have two emails saying I made the purchases and the charge is already showing up at my bank. I also see that no one's complains have been responded to as of yet. Very poor customer service, not what I ever expected from Renderosity.
Just got a response via email. It appears the issue will not be repaired, my money was refunded to paypal (even tho I don't have/use paypal) and I now have to wait 3-5 business days before the money is refunded to my bank account. So the items I purchased on sale will have to be repurchased when I get my money back (so I have been informed) never-mind that none of them will be on sale by then. If I wanted to get shafted with crappy customer service I would have gone to DAZ.
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Thread: Purchased wrong item, sorry | Forum: MarketPlace Customers