Thank you very much for your comments. We apologize for the problems that some of our customers have occasionally experienced with our store software and empathize with your frustrations. Even though the successful transactions far outweigh the incomplete ones it is a very challenging situation for us. We have tried to work within the current store software program for several years now and are very frustrated with its performance and lack of support by its developer and vendor. Last month we began development on a new software application that will eliminate the download problems and we should have it finished fairly soon. This will be a big addition to our store and will make things much easier for everyone concerned. In the meantime, we will still strive to offer the best support possible to see that people get their downloads and that we resolve any other problems they may experience. Once again, we want to mention that the majority of purchases made on the store are made without any problems whatsoever. Thanks again for the input. We feel that customer feedback is key in helping us continually to become a better company. We have listened to you and in response have decided to rebuild our store with a more reliable merchant system to help eliminate random problems occurring. We have read your feedback and tried to incorporate every feature we could to make your DAZ shopping experience pleasant. Until the reprogrammed store is available we will continue to support all our customers. AnneMarie White DAZ Productions www.daz3d.com

Hello ~ Milamber42 and anyone else who many have any further problems with the Victoria 2.0 Morphing Clothing Pak 1 please contact Technical Support at tech@daz3d.com and we will work directly with you fix the problem you are experiencing. Thanks for your patience, AnneMarie DAZ

DAZ would like to thank all those who purchased the Victoria 2.0 Morphing Clothing Pak 1 by John Brugioni. We particularly wish to express our appreciation for the patience of the few people who have had a problem with the pak. The free June 2000 update released by DAZ for the initial Clothing Pak 1 is required for John Brugioni's morphs to work. For anyone who purchased the Victoria Clothing Pak 1 before June 2000, please see the Clothing Pak 1 product page in order to get the update. This update must be installed on your system in order for the Victoria 2.0 Morphing Clothing Pak 1 to work properly. If you have any further problems or concerns please contact Betsy at tech@daz3d.com. Again we apologize for the confusion and appreciate your patience. Thanks, AnneMarie DAZ

DAZ would like to thank all those who purchased the Victoria 2.0 Morphing Clothing Pak 1 by John Brugioni. We particularly wish to express our appreciation for the patience of the few people who have had a problem with the pak. The free June 2000 update released by DAZ for the initial Clothing Pak 1 is required for John Brugioni's morphs to work. For anyone who purchased the Victoria Clothing Pak 1 before June 2000, please see the Clothing Pak 1 product page in order to get the update. This update must be installed on your system in order for the Victoria 2.0 Morphing Clothing Pak 1 to work properly. If you have any further problems or concerns please contact Betsy at tech@daz3d.com. Again we apologize for the confusion and appreciate your patience. Thanks, AnneMarie

DAZ would like to thank all those that purchased the DAZ Combat Pak for their patience. The initial problems with this product were fixed and updated on Monday, October 1. Betsy has attempted to email an updated installer to all those who purchased the Combat Pak before this time (whether they contacted us at DAZ or not). If we have missed any of you we do apologize and ask that you immediately contact Betsy at sales@daz3d.com for the fix. For future potential owners, if you purchase the Combat Pak now from our site you will be downloading the corrected and fixed files. Again we apologize for this error and appreciate your patience. AnneMarie White DAZ Productions www.daz3d.com

DAZ would like to thank all those that purchased the DAZ Combat Pak for their patience. The initial problems with this product were fixed and updated on Monday, October 1. Betsy has attempted to email an updated installer to all those who purchased the Combat Pak before this time (whether they contacted us at DAZ or not). If we have missed any of you we do apologize and ask that you immediately contact Betsy at sales@daz3d.com for the fix. For future potential owners, if you purchase the Combat Pak now from our site you will be downloading the corrected and fixed files. Again we apologize for this error and appreciate your patience. AnneMarie White DAZ Productions www.daz3d.com

Hi all, Regarding the Mega Mike product from the DAZ store over the weekend. The mac file was set as the link for both the windows and mac operating systems. We do apologize for this inconvenience. Please contact tech@daz3d.com if you purchased the windows format over the weekend. We are currently working on improving the accuracy of our store. Please email webmaster@daz3d.com with corrections or suggestions for improvement. Thanks, AnneMarie White DAZ

Pilot High, We will make it for a Mac and a PC! We don't want to leave anyone out!! AnneMarie DAZ

Hauksdottir, The screen saver we will be making will be like the banner in that it will go from a still image then fade into new still image etc... We put a large image size so that we will have room to adjust images as needed to make the screen saver. Thanks for your questions. If you have more please do not hestitate to ask. thanks, AnneMarie DAZ

Attached Link: http://www.daz3d.com

Atthisstage and others, We realize that you are not trying to be antagonistic but are just pointing out a few bits of information. This post is not a rebuttal but is intended hopefully to address a few of the things you mentioned. There are two important issues. The first is copyright (as discussed in the previous posts). The second issue is the DAZ Licensing agreement which specifically prohibits the re-distribution of the product (with or without modification). Hopefully the legal system would protect product developers and their license agreements if the copyright laws don't. In the bigger picture, we are all part of the Poser Community, and the standards we establish together are the standards that everyone will end up living by. If we (the Poser Community) create a standard that allows anyone to modify any product and re-distribute it as original work, then we remove incentives for artists to create original works. See the posts about Morph World and Traveller. We feel the artists that create the products should have the rights to establish their terms of usage (license agreements). Whether or not that artist chooses to prosecute license agreement violators, we feel the community should respect those rights and do our best to support the artist's wishes. We respectfully submit that for the best good of the entire community, the question should be "What's right and fair?" rather than "What can I get away with?" We hope that this standard will be one that is widely accepted Eowyn, thanks so much for your willingness to support this. It's people like you that make being apart of this community so fun. Ronstuff, a question for you is that if something is 90% original then why don't you just make the extra 10% effort to make it 100% original? Thanks, AnneMarie DAZ

Thanks for your interest and feedback on this issue, everyone. This is clearly a touchy subject, with ample room for confusion. We at DAZ certainly do not want to create a "witch hunt" type of atmosphere concerning the piracy of our products whether maps, models, etc.), especially towards those who may have inadvertantly done so. We also do not wish to accuse anyone publically. As always, we prefer to deal with these types of issues privately whenever possible. The specific map we have shown in this thread was chosen because it was already being publically discussed: http://www.renderosity.com/messages.ez?ForumID=12356&Form.ShowMessage=351276. We do not intend to bring any additional attention to the artist but to use this map for illustrational purposes only. We have also seen several posts in the recently discussing specifically the use of DAZ texture maps in creating other maps that people are posting, either for free or for sale. Because this community is made up of artists, we feel that there is a greater understanding and empathy towards copyright violations and plagarism. We have appreciated the tremendous community support in encouraging each other to follow the agreements made on artists' products (i.e. the discussions on Traveller's morphs and Morph World). This type of support is what makes it feasible for businesses and other entities to run effective enterprises in developing for the Poser community (i.e. Renderosity, Curious Labs, LipSinc, DAZ and others). We realize that without your support we would not have a successful business built up around Poser. Having recently become aware of the scope of the use of DAZ maps in creating other maps, we felt that we needed to address this issue publically. This is intended to promote awareness rather than publically punish anyone. We believe that most of these copyright violations are due to lack of understanding and not blatant disregard for the agreements. We wish to thank the many people we have contacted privately on this topic, such as Snow Sultan, for quickly responding to our concerns. This whole topic is a two edged sword for us at DAZ. We realize that community development for Michael and Victoria has been the most significant factor in their success. Therefore, it would be wrong for us to discourage anyone from developing for them. The problems surface however, when our products are used as a building block for another product that eventually becomes a substitute for the product from which it was built. This is the reason that we publically provide templates for all our models as a starting point in which a map should be created to fit models. This is all that is needed to create original maps for our products. Once again, we really appreciate everyones support. The Poser community is really a great community to be a part of. We are very excited to see what the future will bring for us all. Thanks, AnneMarie White DAZ Productions www.daz3d.com P.S. To answer a few posts specifically... Snow Sultan, thanks so much for working with us. We definitely do not acuse you of being a thief and we appreciate your good nature. Ronstuff, we have no admin privilages at Renderosity, so we have no idea how your message was deleted. Hopefully this message may have addressed your concerns. Soulhuntre, sorry for the confusion concerning the statement that this map is obviously a derivative. This was based on our examination of the full-resolution maps by the artist that created the original maps, and was not intended to mean that it was obvious to someone viewing the small images posted above. hmatienzo or anyone else, please contact us with any information or concerns about potential copyright infringements. Thanks! David Amos, thanks for the offer. Yes, we would appreciate you sending us the Lina zip file. I suspect this is the same Lina map that we've seen in the past, which did turn out to be a very slightly modified version of DAZ's first Victoria texture map.

Attached Link: http://www.daz3d.com