Sun, Nov 24, 4:56 AM CST

Renderosity Forums / Vue

All Forums

Welcome to the Vue Forum

Forum Moderators: wheatpenny, TheBryster

Vue F.A.Q (Last Updated: 2024 Nov 21 4:12 am)





 


Subject: Ordering Vue pro and Mover via paypal

markmartinracing opened this issue on Dec 28, 2004 ยท 8 posts
Back to Forum Print
markmartinracing ( ) posted Tue, 28 December 2004 at 12:04 PM ยท edited Sun, 24 November 2024 at 4:50 AM

Hi all, My wife ordered me Vue Pro and Mover 5 through e-on today but when she clicked on paypal it went to a French site she couldn't understand, I wondered if anyone here ordered through paypal here from the U.S. and what that email address was. thanks in advance, Patrick

Costaud ( ) posted Tue, 28 December 2004 at 10:02 PM

If you have problems with french I can translate it for you if you want but I don't understand your problem because I live in Canada and when I ordered Vue 4 about two month ago I don't have this problem, are your sure your wife use the USA/Canada E-on online store?

markmartinracing ( ) posted Wed, 29 December 2004 at 5:40 AM

Yes, she used the U.S. site and when she clicked on paypal for paying it went to a french paypal site she couldn't read, now we don't know where to send the payment, maybe their site had a glitch but now I don't know what to do, I've been waiting since yesterday for a responce from e-on because I emailed them asking what to do and they haven't responded yet. I don't have a credit card so paypal was the only way I could buy the software.

Costaud ( ) posted Wed, 29 December 2004 at 9:31 AM

You recall me a similar "problems" I have when I ordered Vue 3 Special edition, I have received the package from France but I ordered it via the USA/Canada online store, all papers, packing slip, invoice, user's guide, etc... was in english, why they shipped it from France????? Let me know the reply e-on give you because I'm also interested to upgrade my Vue 4 to Vue 5. Thanks.

markmartinracing ( ) posted Wed, 29 December 2004 at 10:57 AM

Well the reply was, the person that usually handles this is out on vacation and she's not real familiar with paypal so I told her to cancel the order, I'll make a new one and use a prepaid credit card. Wow you would think for a software company selling software they would be a little more prepared when someone takes vacation but I guess not. Anyway I guess these things sometimes happen I'm not going to complain that much.

snekkis ( ) posted Wed, 29 December 2004 at 4:06 PM

Yeah, this happened to me too! I got a reply that I should place a new order. It was still French, but I managed to guess what was login and password. Then, it transferred to english Paypal when login was correct. That is what worked for me, provided. Snekkis

markmartinracing ( ) posted Thu, 30 December 2004 at 9:48 AM

Thanks all, I finally got my order placed, I got a prepaid credit card and that worked. I still think they should make it a little easier for people, I almost gave up after 2 days of trying. Oh well I guess I'll know better next time. Thanks again Patrick

Costaud ( ) posted Thu, 30 December 2004 at 9:55 AM

Enjoy your new toy Patrick.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.