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Subject: Shade 7 designer LE Serial # help!!

GothKurlz opened this issue on Apr 11, 2005 ยท 7 posts
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GothKurlz ( ) posted Mon, 11 April 2005 at 1:02 PM ยท edited Sat, 09 November 2024 at 7:32 PM

installed it and tried to put in the serail # that was emailed to be but it keeps telling me it's an Innocret. does anyone have any ideas on what i should do or who i should email? thanks ---Essie

DCArt ( ) posted Mon, 11 April 2005 at 1:26 PM

Attached Link: http://www.curiouslabs.com/article/articleview/20/1/289?sbss=289

>> does anyone have any ideas on what i should do or who i should email? Send an email to Curious Labs. All of the various contact information is on the page listed at the URL attached here.


Natolii ( ) posted Mon, 11 April 2005 at 1:27 PM

Make sure you are using zeros "0" instead of the letter "O". Always makes sure to use the Hyphens.

amberlover13 ( ) posted Mon, 11 April 2005 at 1:28 PM

I eventually, after emailing CL 4 times, called tech support at CL and finally got one. That would probably be your best bet. Another thing to try is to do a cut and paste of the number you got and see if that works. That's the only way I can make my P6# to work.

GothKurlz ( ) posted Mon, 11 April 2005 at 3:50 PM

thanks all, i had copy and pasted it but it kept telling me the same thing. looks like I should just call them and see what they can do. thanks again for your help.---Essie

Berkley ( ) posted Mon, 11 April 2005 at 6:44 PM

If you copy and paste the number from the email try backspacing 1 or 2 times (if that erases the last number just retype it back in).

I was having problems with mine doing copy/paste and then discovered it was adding extra spaces in, even though you couldn't see them.

Once I backspaced it worked fine.

GothKurlz ( ) posted Mon, 11 April 2005 at 9:03 PM

thanks I'll give it a try

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