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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 24 8:11 pm)



Subject: Poser 13.1 Release Now Available for Windows & Mac


tim ( ) posted Thu, 17 August 2023 at 11:22 AM · edited Sun, 24 November 2024 at 2:12 AM
Site Admin
hborre ( ) posted Thu, 17 August 2023 at 1:34 PM

Thanks.  I downloaded my copy as soon as it was available.


tim ( ) posted Thu, 17 August 2023 at 1:53 PM
Site Admin

Thanks for being a customer.  Love your renders in the Poser 13 Renders forum.


Boni ( ) posted Thu, 17 August 2023 at 1:56 PM

Thanks Tim!

Boni



"Be Hero to Yourself" -- Peter Tork


Ridpath ( ) posted Fri, 18 August 2023 at 12:38 AM

Hello, I'm new with Poser.

I have installed Poser on Tuesday, it's Version Poser 13.0.339 for Windows. Now I saw that ist an Update to Poser13.1.

And there's the question: How can I find / download the Update? I'm logged in on the article-page (first post), but I can't find a download. Even I'm in Poser13 and check the Button for Updates - the answer is, that it is the acutal version.

I hope somebody can help an Newbie for the question.

Many thanks and greetings.



tim ( ) posted Fri, 18 August 2023 at 12:50 AM
Site Admin

@Ridpath - you can always download updates here: https://www.posersoftware.com/downloads

We normally let the release settle for a few days before triggering the update notifications inside the app.

Thanks for purchasing.


Ridpath ( ) posted Fri, 18 August 2023 at 1:40 AM

Many thanks for the fast answer.

So I must download the file "Poser13.exe" - so I get the Update? (Because there is a file "Version - Poser13.0.339.exe!")

The "Update" is also an "Full-Installation"?

And sorry for the stupid questions.


tim ( ) posted Fri, 18 August 2023 at 1:52 AM
Site Admin
Ridpath posted at 1:40 AM Fri, 18 August 2023 - #4472838

Many thanks for the fast answer.

So I must download the file "Poser13.exe" - so I get the Update? (Because there is a file "Version - Poser13.0.339.exe!")

Grab the file entitled: "Install Poser 13.exe".  That's always the lastest release of Poser 13.

The "Update" is also an "Full-Installation"?

Yes - fortunately, it's just the app as all the Included Content is downloadable inside the app.

And sorry for the stupid questions.

No worries - thanks for being a Poser customer.



LazyLeopard ( ) posted Sat, 19 August 2023 at 5:14 AM

The Poser 13.1 upgrade page has Mac in the headline but only mentions Windows in the description.

If it is available for Mac, what are the system requirements now?


Richard60 ( ) posted Sat, 19 August 2023 at 11:08 AM

Poser - 3D Rendering & Animation Software (posersoftware.com)

Link to upgrade page at the bottom list's specs.

Poser 5, 6, 7, 8, Poser Pro 9 (2012), 10 (2014), 11, 12, 13


LazyLeopard ( ) posted Sat, 19 August 2023 at 12:26 PM · edited Sat, 19 August 2023 at 12:28 PM

Thanks. "Modern versions of MacOS" is a little vague, but the rest is there. Just need to figure out whether my present system will hack it...

(...and the detail is now on the store upgrade page too. :) )


Tom Messina ( ) posted Fri, 25 August 2023 at 4:07 PM

Bought the upgrade to Poser 13 for Mac, and it's unusable ... crashes every single time on opening the app.  I have a support ticket logged, but it's been a week and no response.  If you're a Mac user, beware!


tim ( ) posted Fri, 25 August 2023 at 4:19 PM
Site Admin

Can I ask what version of MacOS you're running?  Is it prior to MacOS 11 (Big Sur)?


A_Sunbeam ( ) posted Sat, 26 August 2023 at 3:03 AM
tim posted at 4:19 PM Fri, 25 August 2023 - #4473459

Can I ask what version of MacOS you're running?  Is it prior to MacOS 11 (Big Sur)?

Just for info - I have Mojave (pre-Sur) and Poser 12 does not run on that, so I expect Poser 13 won't either. "Modern" probably covers the latest three MacOS releases.


tim ( ) posted Sat, 26 August 2023 at 3:23 AM
Site Admin

@Tom Messina Found your support ticket and refunded your puchase.  Looks like you're running an older version of MacOS (10.15.7).  We've updated our MSR (Minimum System Requirements) for Poser 13.1 on Macs since your purchase.  We're working on more backward compatibility for MacOS, but happy to refund anyone that cannot run due this issue.


Tom Messina ( ) posted Sat, 26 August 2023 at 5:42 PM

@tim, sorry for the confusion.  As I said in the support ticket, I thought it was able to run on Catalina ... my bad for not validating that before purchase.  Thanks for the quick response and pushing the refund through, Tim!


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