This may be a little off topic but i think after you read it you will see why at the moment i'm so P***ed off at DAZ and DAZ Studio.
This really makes me want to put a bullet in someones head, sorry for that but its better than what i was thinking at the time guys.

There are two postings here, the second one will let you know why i'm P***ed off with those at DAZ.

Posted: 16 Jan 2005 03:41

Looks like i'm not the only one getting this error with version 0.9.14.1.

The error reads: The DSound.dll file linked to missing export NTDLL.dll-NtQueryInformation Process.

Now i have never had this error on installation of DAZ Studio, i have never had to update my soundcard drivers and for the life of me i can not workout why i would need to since i believe that DAZ Studio doesn't use my sound card for anything.

PS: Now it looks like this error only occurs with this version and because i DON'T have a backup copy of the old version i can no longer use DAZ Studio until the programers of it rectify this problem in this version and bring out another version.

Posted: 16 Jan 2005 08:08

Just an update on my last posting.

I updated DirectX, i had forgot that i had my hardrive formated and forgot to update DirectX after that.

Now i have installed DAZ Studio, used it twice and now when i go to use it i get the same error message again. Not only do i get that error message i now have windows explorer and internet explorer problems.

When i go into my bryce model folder to get a model i want to use i get a message saying: "This program has performed an illegal operation and will shut down" then i get another message after i click on the ok button, second message reads: "An error has occured in Internet Explorer. Internet Explorer will now close"

I take my hat off to you guys at DAZ not only have you done a great job on your program you have done an excellent job on stuffing someones computer up with that program.
Will you guys pay for the repair to my computer when i take it in to the shop on Monday, NO you wont will you. Well each one of you pat each other on the back, you have just made a pensioner spend $85AUS $64USD an hour for repairs on a computer.

PS: If posting this or anything i have said in it gets me banned from R'osity i really don't give a rats at the moment, i can live without these problems.

CT
one P***ed Off Puppy.

Message edited on: 01/16/2005 02:27

Obvious question, but have you just tried uninstalling Daz, and if you have Win XP going back to a System Restore point before you installed the DirectX update? could be worth trying. If you're not on XP, then do a whatever-it's-called boot-up where you can load one thing after another and see where you have the problem. I'd exhaust all avenues before bringing it into a repair shop, because my experience has been that they just want to re-format (which I could have bloody well done myself without having to pay them!)

pogmahone i uninstalled DAZ and re-installed twice today before doing the DirectX update, 5 times lastnight.
I'm not using win XP(wish i was) and because i have no idea what i'm doing when it comes to computer repairs or error problems i have to leave to those that do. The shop i take it to wont do a format unless they have no other option open to them. This guy will have my computer for anything from 1-4 on the work bench finding and fixing the problem. That's why i'm P***ed Off, its going to cost me $85AUS an hour for the repar work.

Message edited on: 01/16/2005 03:03

Uninstall everything, do a disk clean and a defrag on the hardrive. Only install DazStudio, see if you get the same errors, if you do, off load anything important you want to keep onto cd or dvd. Wipe your HD and start over, don't install D|S, wait until DAZ can straighten it out. That way you don't pay someone else to do the same thing. I find simply defraging the HD sometomes clears up some things, and a prog like window washer cleans up all those little annoying bits that software apps leave laying about....those almost always screw up other apps when enough of them accumulate.....just a suggestion

i don't really see this as a Daz studio problem. The first thing on your mind after re-formatting is to install all the drivers, windows updates and graphics utilitaries possible, including directx. then start thinking about the programs to be installed. also, what's the computer like? what are the specs like?

what did the daz support team say about this error?? did you get any response from them ?? plz keep us posted as long as this is not clarified i wont install daz studio i can do without such instabilities thx

drac after my hard drive was formatted i installed all drivers, installed everything for the graphics, did the windows update, installed directx off a disk i have at the time i installed everything else. My computer was upgraded not that long ago that is why the hard drive was formatted, Its an AMD ATHLON 3000XP with 512mb ram, Radeon 9600 graphics card.

This problem "Has" never happened before when i used D|Studio, its only begun to happen with the newer version of it.

Zhann i'm not looking forward to off loading everything i want to keep. I have a 120gig hard drive with 4 gig in bryce and poser/daz models, 37.4 gig mp3s, 2.7gig mirc scripts and not counting the programs i have backups of on my hard drive :)

ysvry i have heard nothing from them yet about this problem. Everything was fine with the version before 0.9.14.1(latest version)

Message edited on: 01/16/2005 04:58

37.4 gig mp3s? woah.. respect :) honestly dude, i wasn't trying to be a hard-ass, it's just that there are so many newbies that come here and complain about fictitious problems, it gets annoying after a while. this forum is full of people who do help out with ideas and freebies -probably more than the daz forum will ever amount to. but you need to give us the info. also bear in mind that maybe 20% of us regular visitors have bothered to download or play with the program. you're better off asking in the daz forum. personally, i don't see this as a DS software problem as much as a possible compatibility issue. Look at the program's compatibility warnings -if any. Might be the graphics card, and/or some weird inconsitency in the way you installed the drivers. Drac

I know what you mean, that's why I installed a DVD R/W drive in my computer, I can offload 4gigs at a time, for storage or as backups, I have a 240gigs of harddrive to contend with if anything goes wrong.....

Attached Link: http://www.microsoft.com/windows/directx/default.aspx?url=/windows/directx/downloads/default.htm

Not sure if you've answered this already.....but have you tried uninstalling Daz completely, removing the folder as well, defragging and doing general housekeeping as Zhann suggested, then running the computer without installing Daz at all? Why keep re-installing Daz? Also, I'm wondering why you installed DirectX from a disk rather than from online? Also, have you run dxdiag? you might be able to track down the problem that way (Start/Run/ then type in dxdiag)

Message edited on: 01/16/2005 07:52

I think you may have a corrupt registry. Look in WindowsSystem32 or WinntSystem32, whichever you have, and see if you can see NTDLL.dll. If it is there, then it's possible that something has removed its registration. The other possibility is that the file has been corrupted. If your IE is still working you could try going to http://www.healthycomputerclub.com/Software/PCRescue/index.html and try their free diagnostic check; it may give you some more information. I would say your next step should be to contact DAZ, with your error message and any extra info the above site gives you, and report the problem to them. If there is a possibility that one of their install processes has corrupted your registry, they should respond positively. It's probably better not to try fixing a problem like this yourself, as it could make things worse, or at least obscure the original cause of the problem. If you have a friend who knows about computers I'd invite them round for a drink! Also it may be worthwhile running a virus scan just in case DAZ studio was not the cause of the problem.

pogmahone i uninstalled Daz completely, removed the folder also and did a full housekeeping, scan disk, disk clean and defrag have also all been done since i posted my last post on here.

Now after doing all that i still get the same explorer error i started getting before. after sitting and having a coffee then calming down once again i did something thinking on what i did before this explorer error started.

I was having the DSound.dll problem while trying to install Daz so i went and read on their forum that someone else was having the same trouble. After reading what someone stated this person should do i followed their instructions.

Now to cut it short i think the problem may lie in DirectX which i updated today from the windows update site to dirctX 9.0c, i was running an earlier version that i had installed off a disk before.
So it looks like i'll be going out and getting some CD-RW's and doing like Zhann adviced and backing everything up then formatting my harddrive since that is the only way one can remove directx :( drac i didn't think you were being an hard ass in your posting. I know why you asked what you did and said the things you did. I deal with people on IRC that blame the irc client they are using for simple problems like them getting disconnected from the irc server when infact its something they did or didn't do in the setup od the client. Someone told me once, a computer is just like a woman, fine one minute then a ????? the next :) sorry ladies for that but i'm only quoting someone.

Message edited on: 01/16/2005 12:53

judyk i have checked for the NTDLL.dll and it is still there. I'm not sure if the file is corrupt or not yet. I have been to Daz and posted the errors i have been getting already and i haven't heard anything from them on it yet but no doubt i will. funny you mention that program i took a look at it today but wasn't sure if i should try it or not, i'm downloading it as i type this out :)

Sorry to hear it, bummer......

CrazyDawg, I'm having the same problem. I've run every build of D/S, this is the first time I've had a problem. I'm running Windows ME. So it's not you.

Odd. I have win XP and this version of DAZ Studio and thus far have had no issues. I have a very similiar system to yours as well. I have a Athlon 2700 XP chip with a ATI 9700 Pro card. However, I have only been using this version of DAZ | Studio since last week. I did have a issue a couple weeks ago with a particular direct x sound driver. It stopped playing sound off CD's and mp3 files and such. A simple reboot seemed to get things working again. And I have yet to have a issue with that again.

CorwinRathe i don't have win XP. It seems that those using win 98 have problems with it. What does that say to me, DAZ has forgotten those that use win 98 ;) Anyway bad news is it's going to cost me $85AUS an hour to have my computers sorted out, It's going to cost me nearlly $47AUS for CD-RW's so i can back everything up i want to keep,it will cost me $189AUS to have win XP installed on my computer, I wont have an internet connection soon because of these costs i have to outlay. Good news is, I don't give a damn anymore, if the computer crashes then it will sit in the corner collecting dust untill i can afford to get it fixed. PS: Before anyone states i should do the format myself i will inform you, i'm not that good with computers so i leave that to those that know what they are doing. yes it might be easy but remember it isn't easy when you do it for the first time without knowing what to do :)

There is a post in the DAZ Studio forum over on the DAZ site from a guy who had the DLL errors with DAZ Studio and got a temporary fix from running Dxdiag. He found that if he ran Dxdiag the problem went away until he re-booted. He didn't mention having problems with IE as well, but it might be worth you having a try. Go to the Start menu, select Run, and enter Dxdiag in the "open" box. If this does clear the problems you will have to run it every time you boot up your machine, but at least it may give you a temporary fix and allow to to use it. Might also be worth finding out if there's a local computer club in your area - could be a chance to get to know people who know about computers, which could save you $$$ in the future, and maybe eventually learn enough to do basic maintenance yourself.

Judy thanks for that information but i have already ran Dxdiag and still have the same problems i was getting before. Like i said earlier i'll not bother using DAZ studio and when i can afford it i'll get my computer fixed. Sorry just can't be bothered saying any more about this, i'm just getting annoyed at the whole thing.