Forum Coordinators: RedPhantom
Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 10 4:55 pm)
No, I'm using XP which comes with IE 6.0. There were no notes for 6.0, and I've not had a problem with any dowload from DAZ before this, and I've been downloading from them a lot since getting XP and this version of IE. I've downloaded at least 8 of their free items (including the screwdrivers just yesterday), and several fixes for Stephanie since getting IE 6, all of which use EXE files and no problems with those. Also purchased hi-res texes for Steph, which I downloaded from their Order History screen same as the trenchcoat, and no problem with that either. Could I really have gotten two corrupt downloads in a row? It's a brokered item, I just figured the vendor didn't package it properly and it slipped through DAZ's QA testing, since they're all Mac users over there I've heard. Having used my two downloads, it will be later tomorrow until I can try again, since I have to email them about giving me another link. I'll see what they have to say, since no one else is having this problem. Thanks
I've had corrupted files with the same size as the good files-- it threw me off too. Hard to tell which was which. I haven't installed the coat yet-- let you know when I do. Usually Daz detects when the download isn't completed properly and doesn't count that. However, I had a bad download recently that wasn't caught. Any problems go right to Reba, she'll take care of you. Emily
I emailed them right away, hoping to catch someone working on the weekend :) I log in when I check out, so they always have my purchase history listed. They were really cool about giving me a new link to Stephanie when I discovered out of all my backed-up DAZ stuff, Stephanie was the only one I missed. Still haven't figured out how that happened since a file after Steph was backed up. It's a mystery. Didn't realize they did the packaging for the brokered items, but that does make sense since they "brand" each one with the DAZ logo and stuff. Guess I'm used to their ways here at R'osity. You know how it is... got a new toy, ticked I can't use it. :P
I finally ported my download over to my Poser laptop. Did your's look like the regular exe?? Mine didn't, had that mini window appearance. And, just like yours, started to work, did a little Dos dance and then quit. I'll be writing them tomorrow about getting a fixed one. I bought it very early. My system P4 1.6g, Sony Design Studio running Windows ME and IE6. Everything else I downloaded at the same time-- LA and Athena hair-- worked just fine. Emily
Yep, same trouble here. Also IE6, but I can't see how it could be related to the browser...I've downloaded lots of things from DAZ including another purchase on this same order and never had trouble. I download both tries, both completed, and the second time I tried save as. Made no difference. Ah well...Reba will be on it :)
it sounds like it's an IE problem or maybe an xp problem....install any new updates? I bought the trench (and those boots, yum) this weekend, both work fine....I use ME and mozilla though which handles downloads really well, you can tell immediately if the download doesn't work. I saw the pick of Gambit...that forced me to by it...especially for ten dollars off.
I think they have bad coat Karma. Remember the wierd artifacts on the suitcoat? I'm gonna try on my old 98 machine. I tried on ME with IE6-- which I loathe and abhor, is there any way to turn back the clock on that one and get an earlier model?????? I also hate Netscape. I'm just a bundle of love tonight. LOL. So it takes few days, Daz always fixes problems. Emily it's too darn cold to do poser anyway-- I'm freezing in CA
Received this email: "Thank you for purchasing the Trenchcoat. We apologize that when this installer was created, the PC version was corrupted. If you have experienced problems downloading and using the PC version of this product, please redownload using the link below." Link and password, yadda, yadda, yadda. HAH! I know I'm not stupid. Tilandra
ronknights: LOL yep, mob mentality. Just took a look myself and didn't find it. Their update worked great for me, so I don't know why they'd pull it, unless they haven't uploaded it to the regular website as yet. If that's the case, I'm glad they took care of the people who already bought it first. That was nice. Tilandra
I have the same problem with the trenchcoat, and got an email from Ryan, one of the new tech reps for DAZ (man, i'd love that gig). Anyway, as it turns out they're suffering a little bit of a backup in the service department, but Ryan was nice enough to let me know, and that my fix was coming. Working in the tech support services industry myself, i know how that is. DAZ still has some of the finest support I've ever experienced.
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Anyone else have trouble with this? Okay, so I broke down and bought from DAZ. 14.95 for what they were offering for the package was a pretty good deal. I download the file, try to run the EXE and a DOS box pops up briefly and closes. Nothing else, and it's too quick to see what the DOS box says. So I figure I got a corrupt download and try again. Same thing. I'm using XP so I right click on the file and deselect the option for it to shut down automatically when done. I take a look at what the DOS text box says, "Program too big to fit in memory" WTF? I have 400+ RAM so I know that can't be the problem.... anyone else get burned by this file, or know what the problem is? I've emailed DAZ but being the weekend I don't expect to hear from them till the end of tomorrow. Thanks, Tilandra