I just installed PoserPro2010 on a new Windows 7 OS running a brand new Visiontek ATI Radeon 5750 graphics card.  OpenGL looks fine...but when I place my cursor over the Poser work window, the image goes all black and the character gets blocky and it's just screwy.  Move the character or the mouse and it goes back to normal preview and at all other times it's normal looking.  Switch to Sree3D...and no problem at all.  I have checked and I have the most up-to-date driver for the card...released December 2009 when the card was released...and I've got DirectX 11 installed.  It's weird...I didn't have this trouble at all with the old Vista system.  Strangely, this issue is occurring in both 32 and 64 bit versions. 

Does anybody have any suggestions on this?  I couldn't find any similiar problems posted.  Thanks.

I recall a few others talking about problems they had - mostly I remember ATI cards, and mostly it was fixed by updating drivers.

You say you have the latest. Others who are familiar with ATI and the driver releases may suggest that what you think is the latest may not be, so it's probably a good idea for you to say specifically which version you're using.

The other possibility is that the latest might mean something that just came out a few days ago and you're the first to use it and find out it is broken and may have to go back to the next-to-last version.

On March 31st, somebody posted that "ATI just came out with a new update that fixed" his Poser problem with the screen going wonky when the mouse moved over the preview. Now that was a few weeks ago, so maybe you want to try a driver that was released at the end of March.

You can try to change the Open GL settings used in Poser's preview to remove that effect.

There was a new ati driver released earlier this week.. have you tried that?

Be aware...I located the previous posting referencing the AMD website where the newest driver for the ATI cards can be downloaded.  I downloaded and installed this updated driver and my entire system locked during the reboot and would not start again.  Thankfully the new recovery systems available in Win7 managed to boot in safemode and automatically roll back to my previous driver for me.

I do not know what problems this new driver implemented, but I think I'll stick with Sree3D for now and to hell with OpenGL.  Not worth a system headache just to use it for previews.

Anyway, just wanted to warn you folks if you're having this problem as well, be careful when you attempt the update. 

http://www.renderosity.com/mod/forumpro/showthread.php?message_id=3628128&ebot_calc_page#message_3628128

This is the original thread where the first ATI problems were noted.  There is also a screenshot of what the program is suffering with the ATI cards in OpenGL mode.

Again, 10.4 release of the ATI drivers is available on the AMD site, but it crashes my system when installed and Win7 will not boot until it is removed and rolled back to previous driver.  I have installed all Windows updates and everything in between.  Apparently AMD is still having some issues with OpenGL.  Shock and awe I know.

If anybody has anything new, please post it here and not in old thread.

I installed the ati driver earlier today without issue. Did you make sure that you grabbed the correct one for win7 64?

This update did something significant, because it required a reboot, unlike previous driver updates. Also, report the issue to ati.. thats the only way they know that it needs fixing.

I can verify that the new driver works fine in opengl and poser pro 2010 on an ati 4870

Quote - http://www.renderosity.com/mod/forumpro/showthread.php?message_id=3628128&ebot_calc_page#message_3628128

This is the original thread where the first ATI problems were noted.  There is also a screenshot of what the program is suffering with the ATI cards in OpenGL mode.

Again, 10.4 release of the ATI drivers is available on the AMD site, but it crashes my system when installed and Win7 will not boot until it is removed and rolled back to previous driver.  I have installed all Windows updates and everything in between.  Apparently AMD is still having some issues with OpenGL.  Shock and awe I know.

If anybody has anything new, please post it here and not in old thread.

• remove old Ati Drivers
• reboot your computer
• Install your catalyst dirvers. (64bit or 32bit version)
• reboot it again when installation is finish
• be sure to update the windows "Preformance System" score.......

... and forgive my poor English

 I add myself to the guys having problems with Poser on ATI cards.

I just upgraded to an ATI FirePro, downloaded the latest drivers (the ones that were up around 2 weeks ago) and I am having different kinds of problems. Viewport artifacts, slow material room, weird behavior when I start a new scene, or try to open a scene when another one's already open.

I am using the latest drivers so I can rule out that option...
What gives?

Guys, apparently the newest Win7-64bit drivers are working great on some of the lower cards and older ones [4000 series]...but the 5000 are not so great.  I have tried suggestions on the install and that new ATI driver is still crashing my system.  Once installed, my system goes into the reboot to finish installation and it hangs forever.  Never to boot again.  Only way to fix the system is to boot in safe mode and reset the system back to the previous state, thereby removing the new driver and reverting to the original driver that came with the card.  My is an Visiontek Radeon ATI 5750, GDDR5, 1gb card.  It's relatively new...the driver and card was manufactured in November I believe, and despite what AMD is providing as an update, the new driver they have is not working on my card or system.  So for now I have no way of fixing this OpenGL issue.  Nemirc is also apparently having similar problems.  I'm guessing the upgrade of the drivers was intended primarily to fix problems with 4000 series cards.  It's making the 5000+ series worse though...or not at all.  No one else seems to have had any suggestions on this matter as of yet, so if anyone reads this post...and you have a 5000+ series card, you may not want to install that new AMD driver...or if you do, at least make sure your Win7 system is backed up so that you can easily revert back if you need to.   For the time being, I'd suggest sticking with Sree3D for preview mode in Poser.  I've noticed no other problems with my card except for the one issue with Poser.  I am guessing, as usual, the problem might be related to something with Poser and how it relates or utilizes the card.  I really don't know and most if goes over my head.  I do know the card works fine with all other applications including zbrush and bryce.  If I run across anything else, I'll add to this post.  If anyone else runs across something new, please let us all know.

I had dual ATI Radeon 4870x cards in CrossFire and could never get them to work properly with Poser regarding OpenGL.  Updated drivers to no avail.  It would crash in preview for certain geometry meshes.  I replaced them with an nVidia Quadro, and no more problem.

I suspect that the ATI drivers lack some facet of the OpenGL protocol which Poser calls upon, but that's just my guess.

 I'm guessing that too, but that doesn't explain the slow material room and overall weirdness. I recall seeing something on the poser support website about this, but don't remember well what the answer was (if any)

Slow material room was fixed in an SR. What SR are you on?

SR3 is around the corner.

Quote - Slow material room was fixed in an SR. What SR are you on?

SR3 is around the corner.

In preview mode(OpenGL), will they fix the poor performance with lights and dials? Because Poser Pro have a better performance compared to Poser8 and Poser Pro 2010.

I don't know. Nor do i see the problem you describe. On my system the P8 and PP2010 UI is responsive the same as Poser Pro.

AN UPDATE ON THIS PROBLEM!

I have discovered that if you save your file in Pz3 format and then reopen it, the OpenGL problem goes away.  I spoke with Bagginsbill about this and he thinks it might be related to the "file/new" option in the 64 bit version of PoserPro2010.   So any new file created in the program may exhibit the OpenGL mess.  To get rid of it, just save your character as a Pz3 and then reopen it.  Voila!  No more OpenGL problem.  You can also now add new characters/clothing or whatever and it seems to remain stable, for me anyway.

Why this fixes it, I don't know.  I have reported the issue to Smith Micro, so hopefully one their techs can figure it out.  But the problem definitely does not lie with ATI Radeon cards, so don't waste your time updating drivers and reinstalling.  It's quite obviously PP2010 related, but this is a quick fix for now.  Thank me later, I guess.

ha, ha.

As always, Bill...thanks for your responses and assistance.

Even though it's not fixed...at least we can work around it now and get our OpenGL back.

Updating again...sorry for jumping to a conclusion without fully testing it.  Since making the previous post, I've been dumbfounded by the problem cropping up again.  Apparently this fix only works for "some" character models.  Victoria 4 and Michael 4 seem to still be suffering from the OpenGL issue.  So my "fix" may not help much if you're using these characters.  Best suggestion is try it and see and await SmithMicro to finally admit a problem and fix it for sure.

If anyone notice the "save Pz3 and reopen" works for certain characters and not others, feel free to post IDs here.  I'm rather curious as to why this works for some and not others.  Figuring out which ones are working and which ones aren't might point us toward a solution.

I have contacted Smith Micro and the tech people have responded and I am working with them at this time to see if they can reproduce the OpenGL problem on their end.  I am also attaching a large screen shot of the affect, in case anybody doesn't know what I'm talking about.  If you download the entire image full size, you can also read the case notes and system info on the problem.  If you are having a similar issue, please report it to Smith Micro.  Apparently I was the first person to do so and they seem to be puzzled at the lack of reports directly to them.  If you reported it and it did not get a response, report it again please.  They are finally aware of the OpenGL problems and are looking for more information regarding it to figure out a solution.

I had the same issue with a new ATI 5830 card and the beta catalyst from feb. 2010
(at that time no final catalyst supporting the 5830 card was available).
After upgrade to Catalyst 10.5

Driver version: 8.732-100504a-099996C-ATI
2D Driver Version    8.01.01.1030   
Direct3D Version    8.14.10.0753   
OpenGL Version    6.14.10.9836   
Catalyst™ Control Center Version    2010.0504.2152.37420   

the issue was solved on myPC (win 7 64 bit).

Futhernore:
The issue only appeared, if there where no background objects available. As soon as I added object in the background that competely covered the background, the issue was not occuring even with the old beta driver.

Maybe this Catalyst might also help you.

FINALLY SOLVED !

Oddly, ATI released a new Catalyst driver set earlier this month, see their site referenced below.  I had updated previously to the 10.5 set and still had the Poser black screen OpenGL problem and after emailing ATI was told it was most likely a Poser problem.

Well, as it turns out it isn't.

I decided to read through the release notes on the new Catalyst Control Center release and found this:

*"Official support for OpenGL 4.0 and OpenGL 3.3 ATI Catalyst 10.6 delivers official support for OpenGL 4.0 on the ATI Radeon™ HD5000 Series"

"Black screen no longer observed with "Unigine Heaven Benchmark 2.0" application with OpenGL mode settings" *

As Madno2 suggested, and thanks for the input, I had already downloaded the file here:

http://game.amd.com/us-en/drivers_catalyst.aspx

Windows7 Users will need to select and download the following:

FULL CATALYST SOFTWARE SUITE
Windows 7 - 64 Bit
72.6 MB Download Size
Release Date is June 16, 2010

This will update your system to the following:
DRIVER VERSION: 8.741
DIRECT3D : 8.14.10.0761
OPENGL: 6.14.10.9901
CATALYST CONTROL CENTER VERSION: 10.6

This newest version fixes the sticking screen in OpenGL.  The problem is not with Poser, as AMD/ATI claimed.   So if you have this problem, download the new driver suite.

DO NOT just download the driver.  Get the entire suite and install, as it upgrades the OpenGL and DIRECT3D as well as the actual drivers, which are needed to fix the problem.

Happy rendering :-)