Just installed poser registered and performed all updates, when i start poser i get the following message Poser Content Library cannot be displayed because it requires the Adobe Flash Player. ive reinstalled flashplayer for both explorer and mozilla and checked that neither of these apps are blocking the addon which they are not. Is there a fix for this ???? seems many many users over the last few years have been having this problem if google is anything to go by so i guess there is no use getting in contact with the developer. thanks 8-)

Is this other thread helpful for your case ?

https://www.renderosity.com/mod/forumpro/?thread_id=2889715

Hi Yaesu. One of the things you might need depending on the version of Poser is Adobe Air. Not sure if the link will paste here, but let's give this a try

***https://get.adobe.com/air/

Copy that to notepad, or anyway you want to do it, and delete the asterisk. When you install Adobe Air, make sure to watch for and deselect check box to add norton (or mcafee) or change your homepage (I forget which one it does). Hoe this helps.

Thankyou infinity checked my ini and changed some of the values i now have a menu all be it in white but it seems to work ok not tried any third party content yet but i think it will be fine, will email Devs on monday.i have changed the following values in case someone else has the same problems has me LIB_POPUP_TIMEOUT 190, LIBRARY_IS_AIR 1, LIBRARY_EMBEDDED_TYPE 1,

Thanks Kazam i did has you suggested but still had no menu so reverted back to my modded ini 8-)

What version of Poser are you using? Poser 11 or Poser 11 Pro shouldn't need Adobe Flash for the library any longer.

Hi Deecey i am running poser 10 now, i had poser pro 11 to try for a week and did have the same problem, i found i did not feel very creative after trying to figure out what was causing the problems, plus i did not need the added functionality of the pro pack so opted for poser 10, 8-)

Is there a easy way to check settings/configs for multiple users in windows 7 ultimate. My poser was installed for example under user 2 and i have no library on my UI, If i run poser selecting user 1 poser is 100% ok all menus are present. 8-)

SOLVED i have set up a new user account for poser and everything is fine now, i guess it was something in my windows settings and not Poser causing my problem. just thought i would post my remedy in case someone has same problem and may find this helpful.

Hi, it's almost 2020 and the same problems are back .. I'm using poser 10 on a mac. It was doing just fine. one day poser crashed ... (like many times before) and I opened it again and the library was gone ... here is the message I get in my library window:

Poser Content Library cannot be displayed because it requires the Adobe Flash Player. Please click below to install. Get Flash

when I click on "get flash", nothing happens. So I updated everyting manually. For firefox, chrome, safari ... I also installed adobe AIR ... but nothing helps ... and writing to SmithMicro doesn't help either. no answers in weeks... Is there anybody who can help me, please?

I tried everything, deleted flash, poser, re-installed both, for all browsers ... nothing ...

would it help if I upgraded to poser 11? I'd do it, but I'm afraid that it will be for nothing ... that the same problem would accrue again ...

poser 11 does not require adobe flash, I recommend though, uninstalling poser with geek uninstaller or something similar like Revo and then reinstalling, if that fails to work, you could try the remedy mentioned at @4305674 to see if that works.

Hi Structure, thanks so much for your quick reply. geek uninstaller and revo are for windows only, there is no mac version. I found something similar: App Cleaner for Mac. It cleaned everything, I re-installed poser, changed my account, typed in the serial key and it installed it. but .. same problem again .. same message:

Poser Content Library cannot be displayed because it requires the Adobe Flash Player. Please click below to install.

Get Flash

I am soooo desperate right now ... :( :(

Biggest issue you are facing is that Apple actively blocks Flash on certain OS versions.

you mean it doesn't matter that I re-installed flash and adobe air, unlocked it on safari, firefox, chrome ... and it still won't work ... but why all of the sudden? It worked fine for years .. and now .... :(

Noonaa, I do not use a mac, and therefore do not fully understand the problem, but a little research led me to this page, Uninstall Flash ( and while it is speaking predominantly about flash player, I believe it will also work with flash ) there is a section on the page talking about how pervasive flash is on your system and how to completely rid yourself of it. Now I do not know if the app mentioned is any good, or if it needs a paid licence, but hopefully it can point you in the right direction to uninstall flash completely before trying to reinstall it.

Hey, thanks so much for taking the time to research this. I tried everything and even used the flash uninstall and then re-install... I tried everything, still ... it doesn't show the content library .. same error ... I downloaded the Poser 11 trial for mac, and it works fine. I think this is the solution ... :(

Noona writes ".. but why all of the sudden? It worked fine for years .." I am running up against the exact same thing (same message etc). I have not downloaded squat for years - no updates to Poser, no new system software, no "Flash" updates. Stuff happens, and if it was just me I would assume this Mac was just getting old (which is the case). However, the consistency among different users suggests someone (Smith Microsystems?) reached into my computer without my permission and did something to prevent me from using Poser 9 so that I would have to shell out $100 for the update to version 11 or lose the art I have generated over the last several years. Am I missing something? How many people are dealing with this BS?

Bichworth posted at 11:50AM Tue, 01 October 2019 - #4365177

Noona writes ".. but why all of the sudden? It worked fine for years .." I am running up against the exact same thing (same message etc). I have not downloaded squat for years - no updates to Poser, no new system software, no "Flash" updates. Stuff happens, and if it was just me I would assume this Mac was just getting old (which is the case). However, the consistency among different users suggests someone (Smith Microsystems?) reached into my computer without my permission and did something to prevent me from using Poser 9 so that I would have to shell out $100 for the update to version 11 or lose the art I have generated over the last several years. Am I missing something? How many people are dealing with this BS?

For most people, it appears that the upgrade went smoothly. However, as you stated, Stuff does indeed happen. What error messages are you getting? You said "No flash updates" Have you tried updating your flash? Where do you store your generated art of the last several years? As far I know, Poser only saves your last 100 renders (Correction needed).

The renders are stored on the computer (exported and stored, for the most part as pngs, as I render), and there are hundreds, all intact, backed up (along with other stuff) on an external hard drive and carbonite, so I think they are fine. By the "art I have generated" I am referring to the "parent" Poser documents, without which I can no longer improve that art, at least 3-dimensionally speaking. The message is "Poser content library cannot be displayed because it requires the Adobe Flash player. Please click below to install. Get Flash." I push the "Get Flash" link and says select an operating system and the only Mac systems available are 10.10 to 10.14. Going directly to the Flash site gives the same range. I am running 10.7.5, which has not been a problem (vis-a-vis Poser) for the last several years. Based on "Software Update" I believe this is the newest system software my computer can use. What upgrade are you referencing? I have not knowingly upgraded anything in a very long time on this computer, including Poser, Flash or the system software. I have not needed to do so.

Bumping for help from Mac users.

I do understand about your Poser Generated Art now. Thanks for clarifying. The upgrade I was referring to was the change from Smith Micro to Bondware as the owners of Poser. I think you know now that you shouldn't go years without updating your software. It's bothersome but necessary. Other Mac users know what questions to ask and we have more than a few Poser/Mac users in the forum. Now that the air is cleaner, perhaps they will come out and have a bite at the Apple.

Uh, yeah. So it appears Bondware reached into my computer without consent and "ugraded" my copy of Poser, so now it is broken unless I spend another $100 to further upgrade to Poser 11 (IF that fixes the problem)? Otherwise, not upgrading anything for years would result in a static situation in which Poser continued to operate as it always has. While stuff does indeed happen to individual computers as a result of age and use, when that stuff is the failure of a specific program accompanied by the more or less simultaneous specific error message experienced by multiple users having nothing to do with each other, one can rule out individual computer failure. How do I return my Poser to its pre-"upgrade" status?

Bondware cannot upgrade your computer without your consent. - You have to physically press a button that says "get update" or go and download and run the update program.

DID you try uninstalling poser and installing the latest poser 11.2 update? What version of poser were you running before the upgrade?

Hi Bichworth. I've just looked in on this discussion and have seen where you're having problems with Poser running on an older version of Mac OS.

The Adobe Flash message that started all of this might have been a pushed security update from Apple that disallowed running an older version of Flash. Others can correct me if I'm wrong, especially with respect to Mac OS 10.7.5. I'm not sure if you can still find a compliant version of Flash for that version of Mac OS. It might be worth some more time looking around on the official Adobe site and/or Adobe user forums.

I'm not clear which version you have and/or which version initially started throwing the Flash error. If it's not too much trouble, would you mind repeating your Poser version(s) for me? I'm coming off a multi-episode migraine so my thought process is a little fuzzy.

Not sure if this applies, but some older versions of Poser that were developed by Smith Micro no longer work as of a few days ago. When Bondware bought Poser from Smith Micro, they (Smith Micro) allowed their versions of Poser to continue running until Bondware could patch Poser to use Bondware's activation/licensing servers. Smith Micro has now shut down their servers and any versions of Poser that "phoned home" to Smith Micro ceased working. Bondware's update fixes this and points Poser to the new servers. I'd need someone else to jump in and list the older Poser versions impacted by this. I seem to get that list wrong when doing it from memory. LOL!

It may be that you've downloaded and installed the new Bondware version which should get Poser running again. I'm sorry that I'm being dense and not grasping which versions you're talking about.

As an aside, I was using Poser Pro 2014 up until mid-August. I came here and purchased an upgrade to Poser Pro 11 (the Smith Micro version.) On September 19th, I downloaded and installed the free update from Bondware which directed Poser to use their servers instead of the now defunct Smith Micro servers. It was a really smooth transition for me on both my Macs.

I'm not sure if any of this helps, but will be glad to try and help solve your issue with Poser on the Mac if I can.

Lee

Bichworth posted at 6:43PM Wed, 02 October 2019 - #4365490

Uh, yeah. So it appears Bondware reached into my computer without consent and "ugraded" my copy of Poser...How do I return my Poser to its pre-"upgrade" status?

Good luck. Really, No sarcasm. Good luck.

Everyone Bichworth is using Poser 9 not one of the newer versions so talking about updates is not the issue. @ Bichworth Poser 9/PP2012 was last updated around 2014 or so. There was a major change to Flash and IE at the time that SM went and made an update for Poser 9/2012 even though it had replaced by Poser 10/2014 for IIRC about a year by then, a very unusual move. If Flash has stopped working on your machine it has nothing to do with Poser or Bondware or the Update/upgrade that some of the people here have mistakenly referred to (as the update is the current topic that almost everyone talking about) as being part of your problem. Either you downloaded something that changed something on your system or your hard drive maybe going bad and starting to effect programs stored in that area.

Finding a version of Flash that will work on your system maybe very hard as Adobe will stop supporting Flash sometime next year. And over the years there have been a lot of posts in the forums talking about how Flash was being blocked by Apple and how to go about fixing it so it worked again. That is one of the main reasons SM dropped Flash/Air as the library in Poser 11.

Thanks for the detailed, informative answer. If I want to keep doing art on Poser (and want to preserve the stuff I have already generated), what is your suggestion as the best course of action? From your description, it sounds as if Flash has become a moot point with respect to Poser 11, and if I just bite the bullet and upgrade I should be OK. As part of this clusterpuck I upgraded to MacOS 10.11.6 (El Capitan), which apparently supports Poser 11. Also, I can apparently upgrade from Poser 9 for $99.00. Is this a sound strategy or am I missing something? (thanks again for the explanation - I love the art but hate the tech).

I remember having some library issues in older versions of Poser. As to if upgrading to Poser 11 would be worth it. Well, it would probably fix the issue you are having, but it is up to you as there may yet be a way to fix your problem. Does anyone know if Poser 9 uses standard Flash or Adobe AIR?

Pro versions allowed the use of Flash or Air. Regular Poser only used Flash.

Thank you for the clarification Richard. That would explain why my Library issues vanished after upgrading to pro way back.

I have Poser 11.2 (latest version) running smoothly on El Capitan (10.11.6) which is the last OS my old MacBook can use.

Poser 10 User here. Mac is running El Capitan (10.11.6). Library is lost. It won't be coming back. Smith Micro is no longer an option for looking for help. When I finally got a hold of Bondware they let me know they have no fix and that my only option is to upgrade to 11. I have no idea if this will fix the issue as I am on a fixed income and $100 is like winning the lottery for me.

I have done the Adobe uninstall, reinstall. I have done the Apple Air. I uninstalled and reinstalled Poser.

The reality is Bondware either set this up so that people will eventually HAVE to upgrade or it is a fluke. I really don't care any longer.

It is not something that someone like myself can solve and it is not any benefit to Bondware (the new owners of Poser) to fix. In fact it is financially a bad move on their part to fix it seeing as they have ZERO to gain in fixing it beyond the "you will loose people" since no Poser 10 (or lower) users are Bondware clients. They are SmithMicro (or whomever's) clients.

Similar actions are happening all over with many software packages. Most of which are companies going to a monthly fee option like Microsoft 360. Other companies are also doing something similar in that, when your software crashes or you have to reinstall you have to UPGRADE. Heck, some companies just WON'T RE-Activate software. Corel is doing that with older versions of Painter. Then you have companies like Adobe where they have cut out ALL 3rd party vendors and now only use 2 beyond themselves claiming everyone else was selling pirated software. So they too won't RE-Activate software without a person signing up for their monthly fee contract.

It is a sign of the times and given time I am sure like Microsoft and Adobe, Bondware is going to go to a Monthly Fee schedule. The fact is, if you wish to continue to use Poser and you don't have 11 then either be ready to get 11 or look for other software to satisfy your needs until you do get 11.

As for the monthly fee schedule, my only hope is if they go to that then they also create a massive objects and mesh library for their users to get content from. Otherwise, I can't see it being worth paying for.

As for me, until I come up with the cash to continue to use this software I am just going to start learning to use Blender 2.8 and hope I can figure it all out that way.

I hope the best for everyone. Wakanda Forever

Ok, so bear with me on this because this is JUST a Theory.

So when poking around in the Poser 10 Program folder I see the Runtime folder. Within that folder is the Libraries folder along with other stuff. Well there is a folder called the "poserHtml". In that folder are various other folders like the ClothesRoom, the faceRoom, the poseRoom, etc. So if you go into those rooms you will see HTML files. Those files of course are for giving directions but what I think happens is as follows.

WHEN you boot up Poser the WHOLE Flash thing is that WHEN booting up it is 1) Checking to see if you are using the Internet and 2) connecting to SMITHMICRO's website (Mothership). IF you are NOT connected to the internet AND you have NOT connected to the internet then your Content Libraries do not get lost. HOWEVER, if you do connect to the internet prior to booting up Poser 10 then you are vulnerable to loosing your content. Here is why. When you connect to the net and THEN boot up Poser your system communicates with the Mothership (SmithMicro servers) and the servers tell your system everything is good OR it updates/fixes stuff related to what is in your Library. Think of it as an "Autoupdate" for your Content Library ONLY without having UPDATE as an option for ONLY that. When the boot up process is going, the communication of the Mothership (SmithMicro servers) are updating your content for you. Like a way to ensure no corruption of the Libraries files can happen perhaps. Then if something is amiss it just fixes it for you.

Now that SmithMicro sold Poser (the software), when you boot up and your system (using Flash or whatever it used) goes out looking for the Mothership (those SmithMicro servers) the connection is lost and so your system is automatically deleting the CONTENT Library because there is NOTHING to tell it to KEEP the files. The SOFTWARE is saying the files you currently have are corrupt because Mothership (the SmithMicro SERVERS) are NOT telling your software the Library content IS NOT corrupt.

So because Bondware does not have servers set up to do the SAME thing as SmithMicro's did (the Flash or Air pointing to the Content). Your software has lost it's libraries and it can't get them back BECAUSE bondware does not have any library to pull the (supposedly) UN-corrupted files from. This is also why the Poser 11 software does NOT use Flash or Air because they no longer worry about connecting to their servers. In this new version what you have on your computer is on you and if something goes wrong with your content, it is not their concern. SmithMicro had theirs set up so that the content Libraries HAD a direct link to their servers. Sell off or shut down those servers and BOOM all Content is lost because YOUR software on your computer said to the program, "Delete it all".

Again, this is a theory but when looking at the fact that the actual CONTENT was lost and there is the need for Flash and Air, everything seems to lead to the idea that there is a direct link to Smith Micro WHEN booting up the software. I know it is far fetched but look at what was lost. ANYTHING connected to the Libraries. The software must reach out to the SmithMicro website via Flash and the issue is no message came back to say all is good. So it removed everything and is now just waiting for the signal from mothership to reload all the content back. Now, we can OPEN an older file and see everything that can be worked with BUT nothing will go into any Libraries because there is no Mothership on the other end accepting anything. So open that old file, work with it and resave it and you might find the NEW File missing everything again BECAUSE there is no Flash/Air connection to Mothership to keep an active Library.

What we need is for Bondware to contact SmithMicro and see what they had setup with regards to their servers. Then at the very least they need to give US a fix such that our software stops reaching out to Mothership and instead tells our software the keep it's Libraries.

Again, this is ONLY a theory. I am not a Code Jocky and so take it as you will. At the very least it is a good Brainstorm and start.

No. Content is not lost. There is no exchange of content files from your computer to their serves. Everyone would have a cow if that was the case. The call home feature was to authenticate your license; nothing more, nothing less. Macs are doing away with Flash altogether, that is why Air was introduced. So far, my Poser Pro 2014 and Poser 11 Pro transitioned well from SM to Bondware with no problems. But, I am running Windows 10.

Poser Pro 2014 needs the external library to work - won't work with Fash.

I believe it uses AIR, not flash.

hborre posted at 6:28AM Tue, 31 March 2020 - #4384800

I believe it uses AIR, not flash.

Correct.

So as best as I could ultimately determine the conflict was due to Mac's decision to no longer support Flash and how that interacted with Poser 9. I bought the $99.00 upgrade to Smith-Micro Poser Pro 11, thinking I would then have to upgrade further to Poser 11.3. However, Bondware did everything automatically and I am looking at (Bondware) version 11.3, which works. It is importing P9 docs strangely (a missing shoulder or texture here and there, asking me for the location of non-existent objects), but I think I will hammer these out in time. It beats the heck out of a complete shut-down.

Does anyone know of a forum or other resource (perhaps a page # in the 1000+ page user's manual) explaining how to transfer items from Runtime sub-folders for the older version to the corresponding sub-folders for Poser 11 without screwing anything up? Intuitively, it seems like one would just drag the items from the older sub-folders to the new ones, but I have too much time into the docs to want to guess.

Thanks

Why don't you just add the old Runtime to your library?

Click on the little plus sign on the right hand side of the library window, browse to the folder on your computer where your old runtime for previous version is, done.