The truth is: I wish to shop there, if they will give me the opportunity and a real reason.

In this times money is short, I must think on everything many times before I decide to buy anything.

edited, just not to start other complains.

Remember what what said earlier in this thread about those who work to get threads  locked down; stay on topic.

If you have a specific store problem that you mention here, be sure to file a Support ticket...

https://helpdaz.zendesk.com/requests/new

The PC issue threads are here...

http://www.daz3d.com/forums/viewthread/1145/

http://www.daz3d.com/forums/viewthread/167/

EDIT; Here is the Forum Issue thread...

http://www.daz3d.com/forums/viewthread/123/

Sorry.

I told them about all of this many times in the old forums, most of the problems are already highlighted from many other people.

In their new forum I'm simply lost!

Back on topic, what happened to the pricing bit that was on the left hand side of the screen when in the store.

You know the one where you put in you had $5.00 - $10.00 etc.

That was a useful function that should have been transfered over.

All the best.

LROG

Quote - I am going to ask, nicely, one more time, that the criticisms of Daz end right here.

If you have a problem and you think another user can help you, post it. 

If you simply dislike Daz because of the path they have chosen to take with their business, please post it over there in one of their forums. Such posts accomplish nothing here and reflect poorly both on the poster, and on Renderosity.

I agree. Although I,m currently not happy with the situation at DAZ 3D, I understand that there are many bugs that they need to fix, and they are hard at work addressing those problems. As things are at the moment of this quote, the website is down for maintenance. Access is unavailable to any part of it. I think this is good because it shows they are serious about getting things fixed, and have decided to shut down so that they won't be distracted by user and customer contact. This will allow them to concentrate on the issues at hand. I'm sure that most of the problems will be solved when they bring the site back up.

Quote - There are problems now with Platinum Club renewals; I myself was charged for the monthy renewal and didn't actually get my membership renewed, and am apparently not alone...

http://www.daz3d.com/forums/viewthread/167/

Make sure that you select to be notified of replys if you post there, as the Forum sort is still not working properly and you might otherwise never find the thread again without a lot of work.

If it happens to anyone else, file a support ticket (although I put one in on Wednesday and haven't yet heard back) and hopefully they will straighten it out soon...

https://helpdaz.zendesk.com/requests/new

it happen to me too!

charged on my paypal and i can't find on my account my platinumclub membership is active. or what i still get on the newsite with my PC membership, it looks like there is nothing special anymore to be a PC member. thinking of close my PC membership.

If DAZ has had some problems with the site there's no reason to close your PC membership, just wait.

I discontinued mine for other problems but I still and I will support them anyways.

I will only hope they give me an opportunity...

(as everything I said before, already posted earlier in their old forum)

Oh, as a side note, the full site is up and running for me, still the same for what I can see.

Isn't it funny how so many people act like rats abandoning a sinking ship when things like this happen?

I say have patience. You can be certain that the problems will be fixed. So it has been taking some time to iron out all the bugs in the new site design. It may be frustrating to a lot of us but it is not reason enough for me to stop my dealings with them. After all, we must admit that the software and the supporting products are some of the best in the business. And from what I've seen so far, the software is not all that hard to use. Sure, the documentation has been lacking, but they are addressing that issue as well.

Quote - Oh, as a side note, the full site is up and running for me, still the same for what I can see.

Okay, I'll check it out!

I just checked to see if they are up and running and I am still getting the "Down for Maintenance" message.

Please don't talk about documentation! Agent0013

I can't be so polite for that... issue! :rolleyes:

I said there many times in many forms and sometimes I was a little upset.

But my arguments were true and never got a single post deleted.

Quote - I just checked to see if they are up and running and I am still getting the "Down for Maintenance" message.

Strange... I'm browsing in the DAZ forum as I'm writing here.

Quote - I just checked to see if they are up and running and I am still getting the "Down for Maintenance" message.

Try a forced refresh ctrl f5   sometimes the cache is getting stuck, I think I was a bit careless with a pot of glue when putting up some stickies :rolleyes:

:laugh: 

Poor guys, they have a lot of work still to do.

I hope for them that after all those repairs they can get a big bonus for all their hard work.

Quote - Isn't it funny how so many people act like rats abandoning a sinking ship when things like this happen?

Well there maybe some but rats but many, including myself have almost completely stopped buying there, not because we dislike Daz, but because there is little there that creates enough interest for us to want to buy.  That was long before problems with the web site came about, in fact I stopped my PC membership before Christmas because I was not using the voucher.

I have purchased from there since, on a very occasional basis, and may do so again.  Having said that, I am watching this thread with interest in order to try an decide when it is safe to put my toe in the water again, assuming of course something there makes me want to part with my cash.

I would also add that I 'found' 3D through Daz and owe them a great deal and I have no wish to see them fail.  They have my support in trouble times but I am afraid that this does not go as far as me buying items I do not need just to help their profits healthy.  Support them I will, but they do have to at least try an meet me part of the way.

As a new user of their products, I am still very interested in what they have to offer. When they offered three of their pro software programs for free, I had to jump on it right away, and I am not disappointed at all. My only problem for now with the software is the learning curve I face in Hexagon 2.5 Pro. It came with a built in instruction manual, so that problem won't last long. Soon I'll be producing all kinds of models for use in the other programs.

As for the forced refresh, how do I do that on the current version of Google Chrome? I don't use other browsers because of problems I keep having with them. IE and Firefox are corrupted somehow and I am unable to find a good fix for them.

I'm using Chrome and I haven't had any problem.

Try with F5 a few times.

Try in Chrome -> Settings -> Chronology and delete from there.

Generally F5 refreshes the page, but trusts the page to tell it what's new. ctrl-F5 (cmd-F5 should be the mac equivalent) forces the browser to redownload everything, even if it doesn't appear to be marked as new. Hence "forced refresh".

I was able to sucessfully access the PC Forum this evening.

I never did get a response to my Support Ticket; 5 days is a long time...

s for my support ticket, as I said before, I recieved a response the same day. It could be that the person or people that handle your type of request are not active in that area at this time. I agree that it is a long time to wait, (5 days). Try a little kick in the backside, so to speak. I mean let them know you are still waiting for a response. I did that back in December of last year. The staff got on the ball and apologized for letting my ticket go so long without being attended to.

As for the forced refresh thing, I have yet to try it. I have been away from my connection for a couple of days. I was working on learning to create, save, convert, and export object files from Bryce 7. I plan to try reaching DAZ 3D today. I'll let all of you know if I can.

Thanks for the advice concerning this.