Heads up for anyone originally from Hivewire3D!

Get ready to see alot of gifts placed into your accounts. I am taking care of placing all of your previous purchases from Hivewire3D back into your accounts. This is done via gifting them to you. So if you see ALOT of gift notifications, that's just me getting your previously bought items placed into your Renderosity account :)

This process will take me a few days. So do not be alarmed if you don't see your purchases in your gifts right away. Rest assured that they are on their way! :-)

Thank you for your patience and understanding during this process!

------------------------------------------------------------------------------------------------

Kind Regards,

ShaniaB. - Assistant Marketplace Manager

A huge thank you!!! 

I've been waiting patiently for this, and now it looks like the waiting is going to pay off.  Thanks for letting us know Shania.

Thanks for the heads up. And good luck with such a daunting task.

Thank you for the information ShaniaB much appreciated  

Thanks, Shania!

Big thanks.  Now everything should be in one place.

Excellent news! Thank you so much!

Thankies for the info:)

Thank you for that info.

Thank you for the heads up, Shania! I was upset when I could no longer access my purchases from HiveWire3D and am so happy that I'll be able to do it right here when they are in my my account. You ROCK! Have a supercalifragilisticexpialidocious day!

Thank you so much!!

Are we allowed to exchange gifts? :)

I have never received confirmation notifications from Renderosity when I submitted my details from Hivewire3d back in January so how do I know you have my details ?

Thank you, Shania! We are almost there now! ^___^

thank-you!

Awesome, thank you so much!  I'm looking forward to it!

Thank you so much! What a humongous task this is, thank you!

thank you very much Shania!

I t is a big work to do! thanks!

Awesome!!  My computer crashed and I really, really need my hivewire horse and all the other goodies purchased through the years.  Thanks so much for the heads up!!!

Thank you very much!

This is great news @ShaniaB. Do not worry if it will take time. This is a generous move by Renderosity! Thank you all.

Miss B posted at 11:58 AM Thu, 21 October 2021 - #4429199

A huge thank you!!! 

I've been waiting patiently for this, and now it looks like the waiting is going to pay off.  Thanks for letting us know Shania.

Same here as well.

Thank you very much for the work that has been done. I have received a partial gifting of the Songbird Remix products, as well as pretty much all of the non-SR products. Is there a reason for the missing items?

Mine came in just last night and although I haven't checked it all over, I had to say Thank you so much Renderosity!  You said you'd do it, and you did it.  I'm a very happy customer.  :)

UPDATE- Just did a quick glance and confirmed some things are missing which I have receipts for but I'm assuming it's probably still in process.  But *so glad to see it is happening!

I am guessing...you aren't doing this in alphabetical order, right?  I haven't seen a single thing yet.

Dana

I received my gifts today. Thank you very much ShaniaB

I really appreciate this. Thanks to ShaniaB and the HiveWire3D and Renderosity staff.

Wonga posted at 5:12 PM Thu, 21 October 2021 - #4429223

I have never received confirmation notifications from Renderosity when I submitted my details from Hivewire3d back in January so how do I know you have my details ?

This.

Thanks, Shania!  Wonderful news, and I'm grateful for the grueling effort on your part.

bwldrd posted at 1:45 AM Tue, 2 November 2021 - #4429755

Wonga posted at 5:12 PM Thu, 21 October 2021 - #4429223

I have never received confirmation notifications from Renderosity when I submitted my details from Hivewire3d back in January so how do I know you have my details ?

This.

I'm sure that's what's taking so long, as they have to check all the info we sent them, with the info needed here in the RMP, before they can send us our "gifts".  I have no idea how many folks they have working on this, but it's going to take a while because HiveWire had a lot of customers, and they all have to be accounted for.

Still don't know what's going on.  Not a single notice yet.  Making me worried that you didn't get my info, though I did send it way back when requested.

Dana

Still don't know what's going on.  Not a single notice yet.  Making me worried that you didn't get my info, though I did send it way back when requested.

Dana

As I mentioned earlier, I don't think any of us got a response to our sending in the details they would need to get this done.

I've received a few things, but not nearly everything. Most notably missing are many Ken Gilliland products.

For those worried about not getting a reply to having sent in your information.

Replying to everyone confirming that we did in fact receive your details, would be time spent away from actually getting your products gifted to you amidst all the other daily projects we have to complete. I'm sorry for causing you worry, but I promise that I am working on this constantly until I get through the entire list of members we have on record.

Once we have all of the members products gifted on our list, if you have NOT been given your products by that point, then we'll have to create a separate list of members that I will need to message Hivewire3D representatives about and retrieve your list of purchases. 

I will let everyone know via this thread when the gifting process has been completed :-)

----------------------------------------

For those that have not received all of their items. There are products that did not make it through our porting system, so those products no longer exist in our store for me to be able to gift those items back to you. I'm sorry :-(

However, if you have record of those missing purchases, PLEASE send me a sitemail to send those records to me. Regardless of if we have the item or not, I would like to double check our system with your receipts/ orders and make sure that I get every item possible gifted back to you. 

-------------------------------------------

Again I'd like to thank everyone for being as patient as you all have been while I get through the list of members and products. It's truly appreciated while I complete this process :-)

Kind Regards,

ShaniaB. -  Assistant Marketplace Manager

Thank you for this update. There is a possible special case for which guidance would be appreciated.  I am missing a number of Songbird Remix products, many of which have a convoluted purchase history. When Ken Gilliland went from DAZ to Hivewire, products we had purchased from DAZ were added to our Hivewire accounts. None of those products have been added here, and I am not sure of Renderosity or Ken's intentions regarding those items. I suspect that I am not the only one with this 'issue', which is why I am asking about it in public.

I got my first set of Gifts, Thank you very much!
I figure it will take a while to get everything set over.

I'll wait a few more weeks, and then if they haven't shown up by the (the remainder) I'll let you know what's missing.

Thank you for the hard work on such an odd situation.

I have yet to receive any of my hivewire purchases, however, I do understand this may take a while to get sorted.

Hello All :0)

We are going through the purchase history we were sent. To my knowledge this list contains all of your previous PURCHASES at the HiveWire3D store. I am not aware of whether or not those also included items ported to your account from Daz. I will send an email and check on that. 

If you have not yet received your products in your account here, please try to be patient just a bit longer. There were over 120 thousand items to be gifted. This is being worked on every day until it is completed. :0) 

Thanks for the update Jenn.  I'm still waiting patiently, as I knew this would be a huge undertaking on your part.

Hello All :0)

We are going through the purchase history we were sent. To my knowledge this list contains all of your previous PURCHASES at the HiveWire3D store. I am not aware of whether or not those also included items ported to your account from Daz. I will send an email and check on that. 

No need to send an email, Jenn :)

Any product of Ken Gilliland's that was put into HiveWire member accounts were done as a normal order (except that I manually created each order), so they should indeed have shown up the same as any purchase at HiveWire.

Thanks again for all of Renderosity's work in doing this!

Thank You for the info

I was a member and brought several things, which I like very much. Does this mean that I will be able to download them here, just in case I somehow lose them? Whatever, thanks for the very classy move.

Yes, Larry - IF they are products that our Contributing Artist brought over to Renderosity, they can be put in your account.  I'll repost my post at HiveWire's forum (in our "Meadow" about Transfer of Customer purchases.

NOTE - if someone already sent Renderosity an email, DO NOT send another, please.  Wait til they tell us that they have finished the process, and THEN, if you have not gotten products put in as gifts at Renderosity, write to them again.

Here is the post I have over at HiveWire:

WOW!  I now have almost 200 "gifts" sent to me from the Renderosity system!  YIKES!  I hope those just show up as purchases from here on out.  Wondering MUST I download them to have the gift registered to my account or it's done and I can leave it be?  I have all I need from the vaults of HiveWire so ... If I must I will but if I don't need to redownload I'll leave it alone! 

Thanks so much for all the effort that went into this huge undertaking!

Richard

Letter R has been reached indeed!! Awesome and now I can do my official backup download. Thank you, guys!!

Well then, they're definitely not doing it alphabetical, because "M" comes before "R".  Oh well.  ~shrugs~

WOW!  I now have almost 200 "gifts" sent to me from the Renderosity system!  YIKES!  I hope those just show up as purchases from here on out.  Wondering MUST I download them to have the gift registered to my account or it's done and I can leave it be?  I have all I need from the vaults of HiveWire so ... If I must I will but if I don't need to redownload I'll leave it alone! 

Thanks so much for all the effort that went into this huge undertaking!

Richard :grin:

Miss B posted at 6:18 PM Tue, 30 November 2021 - #4431092

Well then, they're definitely not doing it alphabetical, because "M" comes before "R".  Oh well.  ~shrugs~

Wonga has gifts!

W is way after M ;-)

I received as gifts many products originally from Hivewire over a fortnight ago (so thanks for that), but there is no sign of Ken Gilliland's birds (transferred to Hivewire from my Daz store account). Should I be worried or patient?