...they are literally doing damage control on this WOKE infested model.  every single time someone mentions about if and when a g9 to g8 morph conversion tool is on the way or asking about it, they delete it.  im sorry but TRUTH HURTS.  g9 was pandering.  i will not ever use that model, but I will use the characters when they make a g9 to g8 conversion like many others are patiently waiting for.  sad part is, whoever makes one, they won't be able to sell it on daz cause they won't allow it.  oh well, guess they better make sure gen 10 with Daz 5 better be separate meshes again wont they?

If you do a google search, you will find some links that tell you how to do it using the transfer tool within DS, including a link found in the daz forums. You may need to do some tweaking using something like blender. I moved a G9 shape back to G8M using the transfer tool. If you wrote your thread using the same tone you used here, then that's probably why the thread was deleted. 

Thing is I am not the only one not a fan of what they did though dude.  Many people are still only using g3 and g8 and not even trying g9 at all.  Just reusing g9 clothing, poses, etc on g8 models.  Geografts have bene atrocious to use, like for one Breastacular can't even use well on g9.  Meipe already said that with it being a UNIMESH, you can only use breastacular's morphs only.  If you use other morphs, it screws it all up and makes it deformed.  Oh well, guess I will just keep using g8 and wait till g10 and heres hoping they return to normal and separate the female and male meshes...

There has several converters that work really well and they are at the Daz Store. They convert some G8 to G9 characters. I too was against using G9, there are some strange things going on with it, but as new figures come out for G9 I try them and if I like them I use them.

As MM says, this claim is patently untrue. On the other hand a post like the opener would be removed for politics etc., regardless of its ostensible topic.

gohanf22 posted at 9:54 AM Thu, 19 September 2024 - #4489491

.  Geografts have bene atrocious to use, like for one Breastacular can't even use well on g9.  Meipe already said that with it being a UNIMESH, you can only use breastacular's morphs only.  If you use other morphs, it screws it all up and makes it deformed.  Oh well, guess I will just keep using g8 and wait till g10 and heres hoping they return to normal and separate the female and male meshes...

Meipe did post some instructions on how use your morphs with breastacular in the 'rotica forums if you need to combine. It is a little bit of work, but i don't think the process is any different than getting the male gens product for G8 to work with other male shapes that had a different scale than the default one.  But the vendor has been very good with support with other shapes. But between DS and blender you can get what you need for your characters.

Might you have some screenshots or rendered examples Male_M3dia ?

An 8 or 8.1 rig is entirely different from the 9 series when exported out via FBX; # of bones, weighting, etc., so always thought it a bit of like unbaking a cake.

But doing the conversion within DS prior to, makes it a different story.

gohanf22 posted at 8:06 AM Thu, 19 September 2024 - #2989288

...they are literally doing damage control on this WOKE infested model.  

Anytime someone complains about "woke", I stop listening. Not that I like G9, but if you used that political charged combat term "woke" in the DAZ forum, I'm not suprized they deleted it. For a good reason.

DocPhoton posted at 9:56 PM Thu, 19 September 2024 - #4489531

Might you have some screenshots or rendered examples Male_M3dia ?

An 8 or 8.1 rig is entirely different from the 9 series when exported out via FBX; # of bones, weighting, etc., so always thought it a bit of like unbaking a cake.

But doing the conversion within DS prior to, makes it a different story.

I don't have renders of the gens issues, you'd have to go back the 'rotica forum for examples. But the issue was not with the rig, it was with scaling for the rig. I believe if you applied the gens to a creature/character (like one of RawArt's characters or characters that scaled over 103%)  that was larger than the base G8M the gens would load in the wrong spot and be warped. Meipe did provide fixes for those characters that had the issues. The hot fixes provided may not be in the product but in the forum posts that address the issue. Meipe provided the breast solution for G9 (and i believe included it in the download... i'd have to redownload it and check) because it would be impossible to do every single breast morph because everyone tinkers with them and then some vendors do custom shapes as well.

I play around with the gens from time to time, but usually I use the base gens for G8/G9 and do my own custom morphs.

GGreen posted at 12:07 PM Thu, 19 September 2024 - #4489499

There has several converters that work really well and they are at the Daz Store. They convert some G8 to G9 characters. I too was against using G9, there are some strange things going on with it, but as new figures come out for G9 I try them and if I like them I use them.

There are also some 3rd party products that convert the mesh and the textures as well, they cost more but does the job. I think Wrap4 (zwrap if you have zbrush) will convert the mesh and Ultimate Unwrap3D pro will convert skins. Those products require you to put the meshes in the same pose or shape to work and hide/move the eyes, eyelashes and teeth so it doesn't mess up the conversion. 

Male_M3dia posted at 4:05 AM Fri, 20 September 2024 - #4489537

DocPhoton posted at 9:56 PM Thu, 19 September 2024 - #4489531

Might you have some screenshots or rendered examples Male_M3dia ?

An 8 or 8.1 rig is entirely different from the 9 series when exported out via FBX; # of bones, weighting, etc., so always thought it a bit of like unbaking a cake.

But doing the conversion within DS prior to, makes it a different story.

I don't have renders of the gens issues, you'd have to go back the 'rotica forum for examples. But the issue was not with the rig, it was with scaling for the rig. I believe if you applied the gens to a creature/character (like one of RawArt's characters or characters that scaled over 103%)  that was larger than the base G8M the gens would load in the wrong spot and be warped. Meipe did provide fixes for those characters that had the issues. The hot fixes provided may not be in the product but in the forum posts that address the issue. Meipe provided the breast solution for G9 (and i believe included it in the download... i'd have to redownload it and check) because it would be impossible to do every single breast morph because everyone tinkers with them and then some vendors do custom shapes as well.

I play around with the gens from time to time, but usually I use the base gens for G8/G9 and do my own custom morphs.

I've run into the Scale issue with other products, & is just one of the Gotcha's on my to-look-out-for checklist for when things are's "meshing" so to speak.  ;) So nothing unique to G9 in any case.

Bottom line for me at least, is it really worth the time? I've seen very, very few G9 items that weren't mostly a re-hash of something already done in a previous Gen version. Newer doesn't always mean better.

I transfer morphs between them all easily enough using clone shapes and fitting the base resolution meshes to each other and exporting obj files for morphloader

just adjust rigging to shape, run erc freeze, save the new morph and you are good to go

there is no conspiracy and multitudes of tutorials out there

you may need to repose the thigh in/out for G9 as a bit different before creating your morph shape

lmao G9 is "woke"? Can instantly tell OP was never around for the OG Genesis model, then.

gohanf22 posted at 8:06 AM Thu, 19 September 2024 - #2989288

...they are literally doing damage control on this WOKE infested model.  every single time someone mentions about if and when a g9 to g8 morph conversion tool is on the way or asking about it, they delete it.  im sorry but TRUTH HURTS.  g9 was pandering.  i will not ever use that model, but I will use the characters when they make a g9 to g8 conversion like many others are patiently waiting for.  sad part is, whoever makes one, they won't be able to sell it on daz cause they won't allow it.  oh well, guess they better make sure gen 10 with Daz 5 better be separate meshes again wont they?

I have to ask...how is a 3d model "Woke"?
And like @PanzerEmerald said, you must not have much experience with genesis.

The fact the model can be male and female is more than likely due to the fact of saving library space, versatility etc. Rather than any political slant.

If in your posts you are making notations like that, the "woke" part, that may be the reason for removal.
Politics really dont factor into it.

I hope that one day there is a tool that converts G9 Hair to G8. Like Sickleyield made for other figures. I can wait.

I agree with Wendy. There are Ways to Do Things! And there are online tutorials aplenty!

Most any hair can be fitted to most any figure. Parent the hair to the head, adjust position, adjust morphs as needed. Pretty easy to do.

plainsimplejoel posted at 4:01 AM Tue, 8 October 2024 - #4490088

I hope that one day there is a tool that converts G9 Hair to G8. Like Sickleyield made for other figures. I can wait.

I could have sworn there was one.
But as noted by @Torquinox its easy to fit a hair to other figures.
Using it more as a prop than a conforming figure.

I'm not sure I agree with calling someone out on "woke infestation" but agree the idea caters mainly to game character creators where you slap outfits on and off you go. Though I see Character Creator making an effort there to go into that market, so not sure if that'll plot out. 
On gender specific items I keep hearing the meshes are tricky to fit both concepts under one bonnet, and I prefer to stick to 8 for the sheer amount of expressions and poses which give me a lot of control.

Though right now that Daz Studio has essentially gone subscription based with this Premier nonsense I wonder if I'm willing to invest more at all or look for an alternative. 

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

"Though right now that Daz Studio has essentially gone subscription based with this Premier nonsense I wonder if I'm willing to invest more at all or look for an alternative."

Yeah, it was only a matter of time before they moved into the subscription model full-throated: you could argue that Daz+/PC+ was that, but that was more for discounts. This is just them trying to prep people for the inevitable full on subscription model for DS5 (which we will see the Nintendo Switch 2 before we ever see DS5) that will make the "free" version completely kneecapped in comparison to the full version. 

All the more reason why Blender has become my go-to for using Daz Studio assets. (Sorry, Poser, y'all blew it big time by having such ungodly prices and taking too long to get Mac support)

@RHaseltine - Five plug-ins, four previously available commercial items and one a planned upgrade for a still-available commercial plug-in have been purchased by Daz and are now available to Premier subscribers. Can you tell us what the five plug-in are that you mentioned above.

Now abut the new Premier, nothing about it is appealing to me, so I am not likely to go that route.

Now if Daz ever goes that subscription base thing like so many other companies I will most likely stop using it. I hope they keep things the way they are. In many ways G9 is just like the old Genesis character. Not sure why they ever changed it.

The updated plug-in is mesh Grabber 4, now Geometry Sculptor. The previously released plug-ins are Render Queue (now a Queue tasb in render Settings), dForce Manager (now a tab in Simulation Settings), Figure converted (Edit>Figure>Shape) and a Pose Converter (Edit>Figure>Pose).

I should point out that all versions of DS have just gained a new, Filament-based toon shader with new toon shapes added to Genesis 9 Starter Essentials - none of which is subscription-based.

With Premier, the plug-ins and some exclusive content (currently the Dark Elf shape for Vicky 9) are tied to the sub, other benefits (the Vicky 9 Character bindle, for example)  are just regular content that members can (permanently) add to their libraries for free, that will not go if their memberships lapse.

Thank you.

DarkElegance posted at 10:45 AM Wed, 9 October 2024 - #4490117

plainsimplejoel posted at 4:01 AM Tue, 8 October 2024 - #4490088

I hope that one day there is a tool that converts G9 Hair to G8. Like Sickleyield made for other figures. I can wait.

I could have sworn there was one.
But as noted by @Torquinox its easy to fit a hair to other figures.
Using it more as a prop than a conforming figure.

Seen a few of those. But they make the base file much larger. Some G9 hairstyles on a G8 model can be over 100MB - when generally the base for most models with G8 Hair is less than 500kb. What I found this does is make the render time longer, especially if you have multiple figures in a scene.

... but good to know the technique on basically how to get a G8 character to accept at G9 hair item. Was wondering why that simple suggestion wasn't a made more obvious.

Just might take a stab at some G9 hair now, it's sale that is.  Still can't do dForce hair w/o going through Blender or ZBrush. Have the software; it's a wetware issue, i.e. haven't learned them. On the list, but time keeps on keepin' on.

I suspect the file size ballooning is an issue of morphs. That's why I do separate FBX exports. I'll know more when I get some G9 hair.

DocPhoton posted at 9:34 PM Fri, 11 October 2024 - #4490213

... but good to know the technique on basically how to get a G8 character to accept at G9 hair item. Was wondering why that simple suggestion wasn't a made more obvious.

Just might take a stab at some G9 hair now, it's sale that is.  Still can't do dForce hair w/o going through Blender or ZBrush. Have the software; it's a wetware issue, i.e. haven't learned them. On the list, but time keeps on keepin' on.

I suspect the file size ballooning is an issue of morphs. That's why I do separate FBX exports. I'll know more when I get some G9 hair.

Converting hair has been available with a tool (I forgot its name, sorry)  before. The real problem has been, how to convert dforce SBH-Hair without loosing dforce.
Is this possible now?

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

plainsimplejoel posted at 6:29 PM Fri, 11 October 2024 - #4490209

DarkElegance posted at 10:45 AM Wed, 9 October 2024 - #4490117

plainsimplejoel posted at 4:01 AM Tue, 8 October 2024 - #4490088

I hope that one day there is a tool that converts G9 Hair to G8. Like Sickleyield made for other figures. I can wait.

I could have sworn there was one.
But as noted by @Torquinox its easy to fit a hair to other figures.
Using it more as a prop than a conforming figure.

Seen a few of those. But they make the base file much larger. Some G9 hairstyles on a G8 model can be over 100MB - when generally the base for most models with G8 Hair is less than 500kb. What I found this does is make the render time longer, especially if you have multiple figures in a scene.

It wil make the scene file bigger if it is modified in a way that changes the geometry directly or adds custome morphs not saved as assets or adds weightmaps - all those things have to be stored somewhere. But don't forget that the smaller scene was pointing to a simialrly sized, or bigger, chunk of asset files in the Data folder.

DexterF posted at 2:19 PM Sat, 12 October 2024 - #4490229

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

No - the previous version is still available, I think, as a PA product and even if it isn't I have usually found dForms with a weight map adequate (so no, for me Mesh Grabber 4 was not an eagerly awaited product). Also, the SDK is free, there is nothing to stop another person or team from developing their own tool with similar features and selling it for some small number of months subscription - especially if there is as much demand as you say.

DexterF posted at 2:19 PM Sat, 12 October 2024 - #4490229

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

I am stuck between shock and laughing at having the….to come and pitch that premier upgrade.

Talk about not hearing the tone of the room.

If I didnt think Daz mods were tone-deaf...I do now....

WOW...

"hey, there are angry customers, deeply unsatisfied with the service we are providing or rather NOT providing...LETS PUSH THEM TO PAY MORE!"

SMH

RHaseltine posted at 8:04 PM Sat, 12 October 2024 - #4490248

DexterF posted at 2:19 PM Sat, 12 October 2024 - #4490229

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

No - the previous version is still available, I think, as a PA product and even if it isn't I have usually found dForms with a weight map adequate (so no, for me Mesh Grabber 4 was not an eagerly awaited product). Also, the SDK is free, there is nothing to stop another person or team from developing their own tool with similar features and selling it for some small number of months subscription - especially if there is as much demand as you say.

SO..

MAYBE youll answer HERE!

So why is it customers have to wait a year or more for a support ticket to even get a reply? Much less help?

The eye package I brought to notice over a YEAR ago in the tech forum, and it was noted the issue has been known of since 2018...is STILL without support, I cant get money back or anything. Your "team" just ignores the open ticket. You are saying since 2018 the support team doesnt know how to fix the package?

(or rather..not saying as there is deafening silence)

OR...I dont know...the VDB issue I raised, complete with screen shots?

A YEAR on...and no support, no answer, no reply.


PLEASE tell me why ANYONE should pay MORE for LACK of support?

plainsimplejoel posted at 6:29 PM Fri, 11 October 2024 - #4490209

DarkElegance posted at 10:45 AM Wed, 9 October 2024 - #4490117

plainsimplejoel posted at 4:01 AM Tue, 8 October 2024 - #4490088

I hope that one day there is a tool that converts G9 Hair to G8. Like Sickleyield made for other figures. I can wait.

I could have sworn there was one.
But as noted by @Torquinox its easy to fit a hair to other figures.
Using it more as a prop than a conforming figure.

Seen a few of those. But they make the base file much larger. Some G9 hairstyles on a G8 model can be over 100MB - when generally the base for most models with G8 Hair is less than 500kb. What I found this does is make the render time longer, especially if you have multiple figures in a scene.

The pain of working with 3d.

If you add almost anything to the file, it gets "heavier". You want it to morph a certain way, to move a certain way...added data.
Sadly, its the pain of working in 3d.
You can paint hair, but...that can be an ache. Though, for "wet hair" works better than almost all models.

You mean paint hair onto the model in 'shop or Gimp? 

RHaseltine posted at 8:04 PM Sat, 12 October 2024 - #4490248

DexterF posted at 2:19 PM Sat, 12 October 2024 - #4490229

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

No - the previous version is still available, I think, as a PA product and even if it isn't I have usually found dForms with a weight map adequate (so no, for me Mesh Grabber 4 was not an eagerly awaited product). Also, the SDK is free, there is nothing to stop another person or team from developing their own tool with similar features and selling it for some small number of months subscription - especially if there is as much demand as you say.

The way you keep mangling and twisting statements continues to leave me baffled. 
There are entire *threads* on the Daz forums by people who were practically waving money at Daz3D to release MeshGrabber 4, so NO Richard, that IS high demand, and NO Richard, MeshGrabber "previous version" is not what I spoke about, I spoke specifically about MeshGrabber FOUR because of the NEW features, and to tell me I could code it all myself if I wanted is basically spitting in my face.

Or someone else, it takes deep knowledge to develop such a feature. I can't bring that to the table and the reason nobody else does I'd speculate that they rather develop Blender plugins. Or iClone. Or whatever else is out there. I'll take a look.

I have the previous collection of Mesh grabber, what is so great about mesh grabber 4? Is there really such a big difference.  Daz is being a bit selfish, we should be allowed to purchase it if we want it.  I do not think Daz staff has learned much in its 25 years of business. At least now it looks like they do not care about their long term customers. We are the reason they lasted these 25 years.

DexterF posted at 8:11 AM Sun, 13 October 2024 - #4490268

You mean paint hair onto the model in 'shop or Gimp? 

Gimp, procreate, photoshop, corel...anything. Wet hair has this....smoothness that doesnt really translate well into 3d. THOUGH, with that said, there is an artist on DA that got Dforce hair to look WET in the symo. It is beautiful and it looked lovely, wet, shiny....I believe they posted the settings they used too.

He did this image next to this green water...beautiful. Really beautiful and the hair...

GGreen posted at 2:30 PM Sun, 13 October 2024 - #4490281

I have the previous collection of Mesh grabber, what is so great about mesh grabber 4? Is there really such a big difference.  Daz is being a bit selfish, we should be allowed to purchase it if we want it.  I do not think Daz staff has learned much in its 25 years of business. At least now it looks like they do not care about their long term customers. We are the reason they lasted these 25 years.

Business model: let's offer an enhanced buying experience for 70 a year. Able to be paid annually, and you can even get discounts at certain times of the year.
Pretty good. Customers stay the year, they spend money on reduced items(though, I have noticed those items are not that reduced recently. I think the last basket was reduced by about 2$)

So…they then go:
"Lets make it double, and not give them an option to pay annually and then take a poo on them for complaining"
Will get customers, some yes, will stay and swallow the 20 a month…others will just not do that and maybe…MAYBE pay once or twice for a month here and there
Their solution?

"Let's make it so some of the content will ONLY work if they STAY with premier…."

So penalizing customers that are already getting bitten with the cost of living....

AND trying to FORCE customers to stay....


What a way to listen to your customers and show appreciation for those that have stuck with your company for 25 years!
And I know what will be said "yes even if we lose some of the customers the upswing in cost will cover those we lost"....so considerate of those customers that made Daz a name past zygote....
When the irate customers ask a VALID question like "Hey! why cant I just buy it annually?" or "Hey why is there no support for items"
what happens?

Removal of posts, ignored by support and having their concerns twisted around...

BRILLIANT!!

DexterF posted at 8:18 AM Sun, 13 October 2024 - #4490269

RHaseltine posted at 8:04 PM Sat, 12 October 2024 - #4490248

DexterF posted at 2:19 PM Sat, 12 October 2024 - #4490229

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

No - the previous version is still available, I think, as a PA product and even if it isn't I have usually found dForms with a weight map adequate (so no, for me Mesh Grabber 4 was not an eagerly awaited product). Also, the SDK is free, there is nothing to stop another person or team from developing their own tool with similar features and selling it for some small number of months subscription - especially if there is as much demand as you say.

The way you keep mangling and twisting statements continues to leave me baffled. 
There are entire *threads* on the Daz forums by people who were practically waving money at Daz3D to release MeshGrabber 4, so NO Richard, that IS high demand, and NO Richard, MeshGrabber "previous version" is not what I spoke about, I spoke specifically about MeshGrabber FOUR because of the NEW features, and to tell me I could code it all myself if I wanted is basically spitting in my face.

I wasn't disputing that some people were very eager for it (though I don't believe the majority of users want to make direct mesh adjustments) - I was answerinmg a particular question (no, I don't think this is strong-arming anyone) not questioning whether there was a real wish for that particular tool.

DarkElegance posted at 8:39 PM Sat, 12 October 2024 - #4490250

DexterF posted at 2:19 PM Sat, 12 October 2024 - #4490229

RHaseltine posted at 6:28 PM Thu, 10 October 2024 - #4490171

Five plug-ins, four previously available commercial items and one a planned upgrade for a stil-available commercial plug-in have been purjhcased by Daz and are now available to Premier subscribers. Nothing has been removed from the Standard(free, no serial)/Pro(free, enter serial) versions - indeed, they have new features from the latest update and a batch of free (but previously purchasable, so some people may already have some or all of it) content has been added to support updated interactive lessons and scene builder. An odd way to move to subscription-only.

So keeping one of the most awaited feature (MG4 or whatever the new name) exclusively to the 18.99/mo subscribers is not strongarming users into the subscription to you?

I am stuck between shock and laughing at having the….to come and pitch that premier upgrade.

Talk about not hearing the tone of the room.

If I didnt think Daz mods were tone-deaf...I do now....

WOW...

"hey, there are angry customers, deeply unsatisfied with the service we are providing or rather NOT providing...LETS PUSH THEM TO PAY MORE!"

SMH

Which isn't what I was doing. I was pointing out that adding new features and content to the free base is an odd way to go about trying to move to subscription only.

DarkElegance posted at 4:13 PM Sun, 13 October 2024 - #4490286

Removal of posts, ignored by support and having their concerns twisted around...

Very few posts have had to be removed, none for objecting to Premier per se.

RHaseltine posted at 5:24 PM Sun, 13 October 2024 - #4490292

DarkElegance posted at 4:13 PM Sun, 13 October 2024 - #4490286

Removal of posts, ignored by support and having their concerns twisted around...

Very few posts have had to be removed, none for objecting to Premier per se.

Nice to completely ignore the direct question about the support...rather, lack of it.
NICE!
Not surprised.

And none removed for objecting to Premier..per se?

You sure on that?
You...really sure about that?

Here is the thing, why should any customer that has dropped money into your (euphemistic, your) company NOT have a clear and valid say?
Why shouldn't they be allowed to complain and voice/air concerns?
What exactly is Daz so scared of?
If their (Daz) standing is solid and sound…why not just answer the concerns, questions etc?
The questions in regard to IP permissions? IGNORED and oh how they were censored.
Why not just…release a nice banner with the licence permissions? Or heck! Even partnerships! You don't think your customers would be over the moon if you did? That would mean they could use products with a solid conscience!
Heck, if I knew for -=fact=- that your company had the licence/permission to certain IP material, I would pay for it!
People bring up concerns about the lack of support? Shut them down! Delete and warn them!
Don't like premier or how the company did it?
SHUT THEM DOWN!

Can you see WHY customers are questioning the situations?

Any company that is solid in its methods...answer valid questions. They don't censor their client based!

They dont need to censor their customers!

SO...

I'll ask again
WHY DOES IT TAKE SUPPORT FOR DAZ, A YEAR OR MORE TO REPLY TO REQUEST FOR VALID SUPPORT. ON ITEMS THAT WERE BROUGHT UP TO BE PROBLEMATIC IN 2018? (why was it not fixed back then or pulled from sale?)

OR CONTENT THAT IS NOT PERFORMING CORRECTLY?

WHY OVER A YEAR?
(and I know...Im not the only one)

Do note that I have a friend who used DAZ Studio that did attempt to make their comments on the rapid downhill slide towards mining the userbase for additional profit streams (advertising), and they got their comments deleted for effectively being critical of DAZ staff and management... and couldn't even comment on that they had comments deleted for it without getting those deleted for "questioning moderator decisions". Or, as they put it to me, they were expected to be so milquetoast in their comments because of the way the TOS was being applied on the forum, that there was no way to provide good constructive criticism about the direction of the company they had been giving money to.

No support for products bought with real money that don't work right... and no complaining about it.

the bottom line will speak louder than any words we can type

I just hope I can still use all my content and programs if they go bankrupt 

wish I had more storage space in case

SydneyInPeril posted at 7:09 AM Mon, 14 October 2024 - #4490323

Do note that I have a friend who used DAZ Studio that did attempt to make their comments on the rapid downhill slide towards mining the userbase for additional profit streams (advertising), and they got their comments deleted for effectively being critical of DAZ staff and management... and couldn't even comment on that they had comments deleted for it without getting those deleted for "questioning moderator decisions". Or, as they put it to me, they were expected to be so milquetoast in their comments because of the way the TOS was being applied on the forum, that there was no way to provide good constructive criticism about the direction of the company they had been giving money to.

No support for products bought with real money that don't work right... and no complaining about it.

But RHaseltine said that does not happen!!!111!!!eleven!!11

SydneyInPeril posted at 7:09 AM Mon, 14 October 2024 - #4490323

Do note that I have a friend who used DAZ Studio that did attempt to make their comments on the rapid downhill slide towards mining the userbase for additional profit streams (advertising), and they got their comments deleted for effectively being critical of DAZ staff and management... and couldn't even comment on that they had comments deleted for it without getting those deleted for "questioning moderator decisions". Or, as they put it to me, they were expected to be so milquetoast in their comments because of the way the TOS was being applied on the forum, that there was no way to provide good constructive criticism about the direction of the company they had been giving money to.

No support for products bought with real money that don't work right... and no complaining about it.

Oh I can prove it happens.
I was toe to toe with one of their mods(in email), for ages! Showing him explicate examples of people saying WAY worse things than I ever did and their posts being allowed to stand.(the favouritism that exists is shocking and blatant)
They would back and forth over the reasons why those comments were ok, but stating "some companies will nail you for it (IP infringement) and some wont" was removed, and I was put on being moderated before I could post.
I even have the email still, stating it was not directly in the ToS...but the moderator felt it was needed to be removed.
(So basically stating, even if it is not against the ToS they can just…delete your post if they dont like you or it)

I was a happy wee camper at Daz...till that crap started. Till I bought a package for eyes and noted a rather glaring issue. That made it near unusable.
I went to tech. Found out…it was originally brought up 2018.

Did they do anything? Nope. Did they remove the package? Nope.

Have they responded to support? NOPE.

Then there was the issue of the VDB file and I had several screenshots of progress showing it was, literally, the ONLY item in the scene as an issue.
Completely ignored. Still an open ticket. Still an item I can't use.
Then I made the comment in regard to IP infringement, and that was the straw on the camels back.
(To be perfectly honest. I did have one post deleted, but that did deserve to be.)
But one post that was removed, it was noted I “inferred” that the DAZ staff didn't do something right.
(This was testing the roll out of a discount that everyone was complaining about. I said that every site I know of, tests the roll-out first to catch glitches before making it "live"so they dont get an entire customer base ticked off.)
Apparently I “inferred” daz wasn't doing their job.
(Please someone tell me when the Daz employees became gods or people that should -never- be questioned?)

What exactly are they so scared of?
WHY NOT JUST ADDRESS THE VALID CONCERNS OF YOUR CLIENT BASE?

I do hope Daz makes changes for the better because if not they will not likely be celebrating another 25 years of being in business.

GGreen posted at 6:19 PM Mon, 14 October 2024 - #4490338

I do hope Daz makes changes for the better because if not they will not likely be celebrating another 25 years of being in business.

AHHHH but there is the issue of “investment” customers.
We all know that feeling, "I have spent XXX amount and god, I want to get my money out of it..."
Or
"I have spent xxx and why am I going to waste it, I have it, I can't really do much with it outside of DS..."

And that is the hook.

Adobe, Thought, they had that hook. But then you have a slew of free programs(or sites like photopea) that give you all the goodies and no cost.

Daz is smarter, they are giving drips and drabs to their customer to make them stay.

RHaseltine posted at 5:24 PM Sun, 13 October 2024 - #4490292

DarkElegance posted at 4:13 PM Sun, 13 October 2024 - #4490286

Removal of posts, ignored by support and having their concerns twisted around...

Very few posts have had to be removed, none for objecting to Premier per se.

Gaslight much?

WendyLuvsCatz posted at 7:33 AM Mon, 14 October 2024 - #4490325

the bottom line will speak louder than any words we can type

I just hope I can still use all my content and programs if they go bankrupt 

wish I had more storage space in case

I've thought the same thing. The content is DAZ's one most valuable asset. It might be sold to a new owner, but it would not be destroyed. (Somewhere a potential new owner is licking his chops as we speak.)